UNFCU Digital Banking
View in App StoreUNFCU Digital Banking
2.7
Age Rating
4+
Seller
United Nations Federal Credit UnionGrow your in-app revenue
while we take care of your subscription management.
Mobile
SDK by Qonversion.
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213,534
apps aggregated
8,172,290
in-app prices defined
89
main categories
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User Reviews for UNFCU Digital Banking
Get it together
I have to sign in every time I use it. It makes me reset the face ID and then when I go back in I still have to sign in. The only good thing is that this is not my primary account so I don’t use it every day. Still not fixed. Had to log in AGAIN. Set up Face ID AGAIN. Went back into the app about 30 minutes later and had to login AGAIN.WORTHLESS!!!!!!!!!!!!!!!!!!!!
Forgetting the biometric setting
Holding my promise (sort of, I actually forgave you once or twice). Your miracle app again forgot my biometric settings and my device, despite it is installed on very the same phone since 2017.Removing one more star, though honestly I'm already tempted to give you zero.Earlier:Every time your app forgets that the touch id is enabled I will be making a new comment here and removing one star. I'm really tired of it.
It was okay, but..
It was okay, it’s not going to have the functionality of a big bank. But, for some reason it stopped loading. Just gives a splash screen and hangs, no login screen no Touch ID screen, nothing.
Please add touchID support
Good improvements in the app with access to a lot more information than before, but can you please add touchID support so we can log into the app using our fingerprints like other banking apps? Thank you.
Does everything I need it to
Simple, reliable, easy to use.
An improvement needed
Overall is great, but is it possible to add “pending transactions” section? Many thanks
Deposits and withdrawals are both in red
Please change the color scheme so that deposits and withdrawals on the transactions screen aren't both in red.
Poor performance
First things first: the developers can’t be performing deployment metrics and see the app is not performing as necessary. Compared to the current standard of the industry this app is: too slow, unreliable, and there isn’t a life cycle development plan to benchmark against the top performers in the industry. As a direct result the user experience is poor and the customer loses out. If mobile banking is now all to common and is the expectation of a financial institution and the app is entrance point: new customers should be warned and consider a different institution. UNFCU must do better immediately!!!
Not bad
It’s not a bad app, but it could be better as it’s a little behind the curve when it comes to technology. It would be nice to support the iPhone X with Face ID since we no longer have use of Touch ID. Also, there needs to be a way to implement text alerts. The email alerts are slow, and transactions don’t show up on the account right away. If anything unauthorized did happen, you wouldn’t know until days later. It would be nice to be able to see our transactions the same day, but that may not be app-related.
Always loading
90% of time the app just loading without showing anything, even though refreshing for many times. It takes forever to open and just opens randomly whenever it wants to. What if we are in a hurry and needs to access it quickly?
Description
The UNFCU Digital Banking mobile app allows you to securely manage your UNFCU accounts from your smartphone or tablet. • View the current balance and transactions conducted in the last three years for each of your UNFCU savings and checking accounts, credit cards, loans, and mortgages. • Make UNFCU loan, credit card, and mortgage payments. • Borrow against your line(s) of credit. • Transfer funds to other accounts at UNFCU, other financial institutions, and registered Kenya M-Pesa* accounts. • Apply for a new loan or track the status of an existing application. • Securely deposit checks with a picture using Remote Check Deposit. • Temporarily lock or unlock your debit or credit card. To access your UNFCU accounts on the mobile app you must first enroll in Digital Banking at www.unfcu.org. You can then log in using the username and password that you create.
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