TopCashback: Cash Back & Deals

Name: TopCashback: Cash Back & Deals
Rating: 4.72302 (12156 reviews)

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TopCashback: Cash Back & Deals

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4.7

12.2K ratings

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TopCashback Ltd.

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User Reviews for TopCashback: Cash Back & Deals

Worst cash back program

This company and this cash back program is a joke. Don’t be fooled by their high percentages back. Most get declined and then when you submit a ticket they work on it for weeks and come to no resolution and don’t even give you cash back. I waited 7 months for cash back and at best they could do was half back because they still couldn’t get an answer from the vendor. The biggest home shopping network, really? When I corrected the amount back bc their system grouped two transactions I put a claim in for they only wanted to offer the half back on the one. Meanwhile their system wouldn’t let me put the claim in separately. Their payout times are also extremely long and make you wait a ridiculous amount of time. Stick to the big guns of Ibotta, Rakuten and Dosh. This company is below amateur. Amateurs deserve better titles compared to this joke. First rule of thumb for any company is how you treat your customers. Oh and their app is the clunkiest thing I’ve ever seen too, making you log into the webpage to get any answers or put claims or view your redeemed gift cards. So not worth the money.

Deb Rigo, Jan 25, 2022

Higher percentages but unreliable

When I use this app for the first time my outcomes were pretty positive and so was my experience. I received higher cashback percentages that I did from other/similar apps. However when I continue to use this app, I noticed that the time for payout seem to get longer and longer. Their time to pay out varies depending on who you purchased from. I was told that some payouts could take up to 10 weeks! Who has time for that?! I have had some negative experiences where shopping trips have not been recorded even though I clicked the link for the app. To date I still use other apps such as Ebates with far better results. Ebates pays consistent leave on time and consistently and accurately records clicks when Purchasing through their site. If you are patient this app is for you for higher pay out. But if you are inpatient like me stick with a more reliable app such as Ebates.

DeepSouthReviews, Mar 22, 2018

Missing cashback for every purchase

Every single time I've made a purchase through TopCashBack, it's never showed up in the app/account even after multiple weeks. I've had to go through and manually submit individual claims for every single purchase, and as of yet only one of those has actually resulted in me getting my rightful cashback. This is far too tedious and unreliable, broken, untrustworthy and a waste of time for the reward. I'd have loved to give this app a higher review for the competition with the only other real 1:1 offering in this market, but as of now Rakuten is simply far more convenient and I've never had problems or had to submit any claims. I go through their app or their browser extension, and the money pops in the account same day or a day later. I wish this app was that simple.

Holy_Hobo, Aug 16, 2022

Extremely long wait for payouts

I have had this app for over a year and a half, I have been waiting for over a YEAR for my $28 to become payable. I messaged the company and everything about it and they said that they ask kindly for me to allow the time to pass that is needed for them to get verification from the merchants in which I purchased from. Over a YEAR and it just became payable. I transferred it to my paypal account and usually that should take seconds. But not this app. I’m sure they will make me wait a while for that as well. I transferred my $28 from this app before I transferred my $7 cash back from pampers rewards... I’ve already received my pampers rewards $7 and it is on its way to my bank now. Still waiting for my $28 from this app. Way too long of a wait for payout. I will not be using this app anymore unless it changes. Also to add to the horror, once I set up my paypal account it said I needed to wait 72 hours to transfer the money. I waited 3 full days and went to try and cash out and it said it hadn’t been 72 hours yet. Now that it’s been 2 months I finally went on and cashed it out. Still haven’t received my funds. I received an email saying it was on its way from this app but again it said it could take up to a few days. A few days in top cash app world is 2 years. Deleting the app as soon as the funds get transferred.

Honest no matter what, Sep 30, 2020

TERRIBLE!!! DO NOT SIGN UP!!!

This company has been nothing but trouble. I signed up a few weeks ago to get a cashback deal and since then it’s been hassle after hassle. On top of that, all of their terms and conditions are very shady, allowing them to deny you of cashback for certain offers. Do yourself a favor and don’t even bother, no matter how attractive it may seem because it will just frustrate you to no end. Now I am currently locked out of my account for the last three days and nobody can tell me why or how to get back in while I have pending cashback. My fiancé signed up for the same deal and he had to put a claim in for the cashback because it was not showing and now he is also locked out. I never write reviews on here, but this has been such a miserable experience, I’m hoping it helps someone else.

JAB@22, Jun 17, 2022

Stay clear of this app

Unless u have a year or longer to wait on some of your cash back to reach payable, stay clear of this app. Customer service is horrible and don’t get pulled into the fact they offer higher cashback because most of the time u don’t even get it back anyways because their links don’t work and forget about submitting a ticket because all u will get back is pretty much u have to wait months to maybe receive it. If u complain too much they will just suspend your account. All these positive reviews I don’t understand because I’m telling everyone right now, this is the worst cashback app going. Heed my warning . Oh and that catchy signup bonus they offer lol well it never reaches payable , mines been pending since Nov and here it is Almost March. Don’t even bother shopping thru the Walmart link, none of the cashback shows up thru that link .

Jenniferld46, Feb 18, 2021

Not a scammer!

A notification pop out from my Krazy Coupon Lady that Nike and Adidas will have a spend $25 get $25 so I tried. At first I was so hesitant because when you click the link I directs you to a lot of pages but eventually I tried to managed it and get the offer. When I purchased I thought I can get the cash back immediately but it’s not so I panicked I thought I was scammed. So I read some articles that it will take an average of 14 days to appear on your earning so I patiently waited. Everyday I checked since the day I purchased, luckily it just took 2 days from Nike to give me my cash back and maybe 10 days for adidas. Now, I got $50 cash back and spent just around $15 for the four slides that I bought. Totally amazing.

LDgacusana, Apr 14, 2022

Topcashback is a SCAM!!

If I can give no stars I would! Honestly I thought this site was legit but I was wrong and I should’ve read the reviews before doing any purchases! I’ve made an account to do a deal that they offer for Walgreens, spend $15 get $15 back. Then the next day I’ve tried to log back in but it wouldn’t let me, kept on saying login unsuccessful. I made sure I typed in the correct email and password. I even changed my password and still wouldn’t let me in. Customer service is a joke. There’s no phone number to contact and the email is a waste because No one will respond nor will bother helping. My husband even made an account and is also having the same problem not being able to go into his account. So I basically lost $50 down the drain. Please stay away from this place!!

T.T N, Feb 07, 2022

Do not use (unless you like losing money)

Horrible experience. Never have felt the need to drop a review on an app but this company deserves one. I attempted to use it when there were a couple great cashback offers being touted on their site. I followed everything I needed to do and then it came time to verifying my PayPal account which was approved. Then somehow my email was screwed up and they sent the funds to that but with my name (I even have an email confirmation of them sending it to the wrong address to my email.....🤷‍♀️). The company offered no help other than better luck next time and they can’t do anything about it. I find that a pretty ridiculous answer to a concerned customer. It’s not like I can access the funds to an address that isn’t even mine. They did nothing to help correct this. Dirt customer service and a dirt app if you ask me.

tflars, Jul 28, 2020

Prefer Rakuten

I thought this cashback app would be a great alternative to Rakuten. Since I do a lot of online shopping for personal and at work so I’d like to compare cashbacks to see which site has the better offer. I do see that topcashback has a bit higher percentage at times but I may go back to Rakuten since it has exclusions from ink and toner for both Staples and Office Depot. I’ve lost our cashback on a couple toner purchases because I didn’t read the fine print. Never had any issues with Rakuten.Also, the site is extremely slow and takes a while for it to open the store websites. Also, it seems like it takes much longer to verify purchases. On the fence if I’m going to continue to use topcashback once I receive my payout.

Tqchen90, Dec 18, 2020

Description

Join over 5 million US members and download the TopCashback app today. Free to join and free to use, members of TopCashback on average earn over $400* a year by shopping online and utilizing our cash back offers. Simply login (or join free), search for your favorite retailer or service and tap through to purchase from their website, TopCashback will then track your purchase.

We get a commission from the retailer for referring you and we pass this money back to you as cash back into your TopCashback account. Why Choose TopCashback?: · Most generous cash back site in the USA. · Over 5 million US members · Excellent rating from over 7,000 independent reviews on Trustpilot. · Our average active member earns over $400* each year. · Boost your earnings by paying out your cash back as gift cards, with retailers including Amazon, Sephora and Nike. *Average 2021 earnings based on members shopping at least twice a month via TopCashback App Features: · Join TopCashback for free or login to your existing account. · Earn cash back with over 7,000 retailers including Walmart, Macy’s, Staples and more. · Search or access your favorite retailers to view their exclusive offers and coupon codes for extra savings. · Browse a wide range of categories including Travel, Home & Garden, Fashion and Tech. · View your account earnings and latest transactions. · View TopCashback’s latest trending retailers - see where other members are shopping. · Refer your friends via your Tell-a-Friend link, as an extra way to earn cash back. Don’t miss out, get rewarded each time you shop with TopCashback Stay in the loop for the TOP ways to save & earn: Website: www.topcashback.com Browser extension: http://www.topcashback.com/browser-extension Facebook: http://www.facebook.com/topcashbackUSA Instagram: www.instagram.com/topcashbackusa Twitter: http://www.twitter.com/TopCashbackUSA Pinterest: http://www.pinterest.com/topcashbackUSA/