Icon TfL Oyster and contactless

TfL Oyster and contactless

  • Travel
View in App Store

TfL Oyster and contactless

  • Travel
3.3
268 ratings
Age Rating

4+

View in App Store

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User Reviews for TfL Oyster and contactless

1
Doesn’t even show balance

The one thing this app is supposed to do – it doesn’t do. The balance of the Oyster card the app shows is generally 24 to 48 hours behind. So in reality, while this app may show a number, it has no connection to what your balance really is at the moment. What is the point of this app then? You certainly cannot rely on it to ensure you have enough balance for a ride.

ccmemtn, May 24, 2018
2
Rubbish

The app previously was functional. Now when I log in I receive there is a technical error to try again. Annoying. It’s constant and no way to request help. Why isn’t transit card offered in Wallet like in China or the Washington DC metro? The same company runs their systems as TFL. Get it together. Definitely not world class.

Deaninsandiego, Nov 04, 2021
2
Oyster photo cards

Hello I am a student that would like to know how much I am spending on public transport while on the go with this app instead on calculating manually how much. I was really excited when I found this app but later found out that this app doesn’t work with my 18+ photo card. Please add this to one of the features of the app. Thanks in advanced!

exob1a4, Oct 24, 2018
1
Literally nonfunctional in every possible way

There is nothing about this app that works. First, I can't top up without a UK credit card.Second, you can't add the same card multiple times which is obnoxious because if you change devices or need to keep track of a friend's card you're screwed.Third, in order to register you need to remember exactly where you were at a random time the day before. I have horrible memory and am rarely in london... how the heck am I supposed to know what number bus line I was on at 12:55 yesterday?Fourth, my app never shows the correct amount. This must be the worst part... it says you have five pounds and you trust it but when you get to the gates it says go to h*ll, you have no money. Horrible.

Hciaowj, Jun 24, 2018
3
Simple app, needs Apple Pay

A simple app where you can check your balance, top up, see your journeys. Would be great if you could top up via Apple Pay rather than having to input your credit card. Anything beyond that, you’re better off logging onto the main Oyster site.

HeyNeenz, Jan 13, 2019
1
Don’t even download if non UK resident

In addition to the well published (on the reviews, not on the website) issues of refusing to accept non UK credit cards or even be accessible from outside the UK (the website doesn’t even tell you why just errors out of you try to login) it appears I can’t even login with my TfL contactless account to track. The website does it just fine so I’m assuming it’s being blocked here because of a US address (on the account, I am physically in the UK now and often). It does not, of course, give that as the error but since the website doesn’t (then works fine with a VPN) that is sadly not a surprise.

jalexan5, Feb 16, 2020
1
Worthless app

I’ve used my Oyster card then added it to the app, and the app accepted it. Then the next trip I make, I open the app to see the amount left on my card. The app needs the card added, which I do, and it then states again that I need to use the card once before I can add it into the app. I’m on round three of this crap. Can’t add the card until I’ve used it…..

JP123;5, Dec 18, 2021
1
Journey History Keeps Disappearing

I noticed my journey history keeps disappearing after awhile. I’ve tried refreshing, closing and relaunching the app and even try again in a few days in hope it’ll fix itself. The only solution I’ve come up for this is to delete and re-download the app which I find really annoying and inconvenient.

koekoepuff_, Feb 03, 2020
5
Needed to check value remaining and worked perfectly

I Needed to check value remaining and it worked perfectly to do that. I did not try to top off using the app, so I cannot speak to that.

ShanB1016, Apr 14, 2019
5
I find this app very useful

I live in the UK and I am on the American iTunes store. I think this app works best with these to factors. It's simple, quick, fast and does everything that I need on a day to day level. Like top ups and travel cards.Anything complex I go to the tfl site. Which is rare. Thanks Tfl. 👌🏻

WundermonkeyZA, Jul 07, 2018

Description

Manage your adult Oyster and contactless cards on the move with the app. • Top up pay as you go credit • Buy adult rate 7 Day, Monthly and Annual Travelcards, and Bus & Tram Passes • View your Oyster card and contactless journey history • Check contactless payments • Check your pay as you go balance and see season tickets • Check if you have any incomplete journeys • Allow notifications when your pay as you go balance falls below a certain amount, or your Travelcard is about to expire When you top up your credit or buy a Travelcard or Bus & Tram Pass, it will be available to collect after 30 minutes when you touch your Oyster card on a yellow card reader as part of a journey on any London bus, or at any Tube, DLR, London Overground, TfL Rail or National Rail station within the pay as you go area, tram stop or River Bus pier. Keeping on top of your spend is easy; see the date, time and cost of your journeys from the last 8 weeks. The TfL Oyster and contactless app will request access to your camera.

This is so that you can scan your payment card. We will never store the scanned pictures. Alternatively you can enter the card details manually. You can’t currently add Oyster photocards to this app. You can’t currently buy discounted tickets through the app. For security reasons the TfL Oyster and contactless app is not supported on jailbroken devices.

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