Icon Heathrow Express

Heathrow Express

  • Travel
View in App Store

Heathrow Express

  • Travel
1.8
18 ratings
Age Rating

4+

Seller
Heathrow Express Operating Company Ltd
View in App Store

Price Intelligence:

Average for the Travel category The most popular in-app price for the app

Grow your in-app revenue

while we take care of your subscription management.
Mobile SDK by Qonversion.

Learn more

Price Intelligence based on:

213,534
apps aggregated
8,172,290
in-app prices defined
89
main categories

In-App Purchase Price (Subscription or Non-Recurring)

vs. average for the Travel category, $, by region

Build, analyze, and grow in-app subscriptions

with the most powerful mobile SDK for subscriptions

Explore

User Reviews for Heathrow Express

5
Bugs fixed. App works like a champ ✨

High praise for this app, Apple Pay, Heathrow Express and the London Underground. This is seamless travel.Got the app just before leaving America. Feb 2022. Decided to ignore reviews about earlier versions not validating payment. Payment went through. Round-trip ticket automatically added to my iPhone wallet. 8-hour layover in London. And so began my most epic journey.15 minutes both ways to/from Paddington station. Train runs on schedule and frequently. Zero problems finding the train, using my ticket, or navigating tunnels. There are friendly workers standing around in every metro, and they just answer your questions.Bonus feature of Apple Pay and the metro: you literally put your phone up to the scanning mechanism at every metro terminal, and you never have to think about subway ticket purchases. I walked 27,000 steps, covering most of London proper, using maps and Rick Steves app for free walking tours, and I made my connecting flight, leaving 2 hours to get back through security.Book Heathrow Express tickets ahead of time. They are triple the cost in the terminal.Developers: leave a more complete blurb about ticket choices, defining “round trip open” “versus round-trip.” This is vaguely presented.

Adam Paine, Feb 17, 2022
1
Designed to confuse

Could actually be the worst commercial app if all time. If you purchase you have to then login to view the tickets you just purchased. Not straightforward if you’re on the go and don’t remember your Heathrow Express password off the top of your head! You can download them from your email but downloading just stores them in some random place on your phone that’s not immediately retrievable. You can get them added to your wallet if you know the secret that it’s the white text word to click on rather than the download banner itself. And then in the wallet you need to know to look for the National rail logo rather than a Heathrow Express logo.Incompetently delivered app. And then the staff at Paddington are completely unhelpful. Staggering. You guys should be ashamed but you probably just don’t care.

Brandon947395, Aug 04, 2022
1
Useless

Agree with the other reviewer. I used to use the app to buy tickets but it won’t allow me to use any payment method.

Doczibs, Jan 19, 2022
1
TFL Rail is a better option

Updated on 05Jan2022 and still could not buy tkt. Tbh, TFL Rail just tap and go and at less than 1/2 the price, better seats and only 15mins longer. HEX is no longer worth it.

Ex-Happy Customer, Jan 05, 2022
1
Seriously flawed APP

Cannot pay using apple pay; once ticket is purchased you cannot download to apple wallet! Have tried on multiple trips and days and APP still is not working.

ghorn56710, Dec 30, 2021
1
Horrible!!!!!

Ive tried multiple cards multiple times. All of them work elsewhere but not here! ApplePay use ends in an error reading. Credit card one ends in an error reading. Credit card two ends in an error reading. Debit card one ends in an error reading. This app is ridiculous and a waste of time and don’t try their complaint process, it doesn’t work either.

No Refusal, Mar 11, 2022
4
Please Recognize More Than One Railcard

I’ve found this app to work well most of the time. My issue is that it will only recognize one Railcard. I have two: Senior and Two Together. It would be great if it would recognize both. And the programing related to ticket pricing shouldn’t be an issue. If I’m only buying one ticket, the Senior Railcard would apply. If I’m buying two tickets, the Two Together Railcard would apply.

PHSCC, May 31, 2022
1
App doesn’t allow to buy ticket

Tried to use Apple Pay and didn’t work with multiple cards and then tried to manually enter credit card details and still failed. Super frustrating and now will have to buy tickets at the station and pay extra

pranayjj, Nov 29, 2021
1
Stupid app, doesn’t work

As per other reviews, one cannot pay via this app, either using Apple Pay or by manually inputting credit card. Extremely frustrating, time-wasting and poor. A basic function of a purchase app is to allow payments!!!!

Remoaner Brit, Jan 07, 2022
1
Can’t type in password

Seriously, can’t even type in password?? Get your act together.

Win212, Dec 06, 2021

Description

The new improved Heathrow Express app has some great features and benefits to help make planning and booking your trip quick and easy. Personalized experience – Create an account and login to activate all the features of the app. Including presenting your travel day information with your tickets along with live train times on your home screen.

Quick booking – Need a ticket in a hurry? Book a ticket in seconds. Once you are logged in you will have the option to activate this new feature, allowing you to book at ticket on the day of travel in just a few clicks. Live train times – In addition to the scheduled times and service information, you will now be able to see live train times on the day you travel, making your trip planning even easier. Accessing tickets – Your tickets can easily be accessed and managed in one place on the app, allowing you to view upcoming tickets for travel and manage past tickets. Plus, you can still add your Heathrow Express tickets to your mobile wallet. Manage your account – With all your details in one place, including payment options, personal details, language and currency settings it’s easy to create and manage your experience how you want it.

Show More

You May Also Like

TfL Oyster and contactless
TfL Oyster and contactless Travel
LHR London Heathrow Airport
LHR London Heathrow Airport Travel
Great Western Railway
Great Western Railway Travel
TfL Go: Live Tube, Bus & Rail
TfL Go: Live Tube, Bus & Rail Navigation

POWER SUBSCRIPTION REVENUE GROWTH

Learn more
img