Small World Money Transfer

Name: Small World Money Transfer
Rating: 4.51018 (1815 reviews)

Finance

View in App Store

Small World Money Transfer

Finance

4.5

1.8K ratings

Age Rating

Seller

Small World Financial Services Spain S.A.

View in App Store

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User Reviews for Small World Money Transfer

Genuine and Reliable Company

Small World is very genuine and reliable for sending and receiving money. Great customers service and they communicate with you through the process so you are informed every step until delivery of the funds. Highly recommend Small World!

annalieh, May 25, 2019

Website

The website is unacceptable slow. It took about 20+ something minutes to do one transaction just because the site is extremely slow. Also, the site isn’t very user friendly. It needs some tweaking and obviously a lot of bandwidths. But i like the fact that i’m able to send money from the comfort of my couch. Please make some improvements.

Bahjoy, Jul 23, 2020

Above average service

The service provided was above average. However, they lost two stars for the following reasons: • When I inquired about my transaction, it took over 30 minutes to be heard. Wait time fluctuated from 3 to 20 minutes even through I was second in line. Probably lacked operation support when I called. • Their online chat system had technical problems. It had problems and resorted to using their email to voice my concern. • Didn’t have 24 hour operation like other remittance centers.

ChillyWilly1836, Dec 12, 2018

SmallWorld

The process of transaction is slow. Has to contact customer service even after I sent requested documents. Then I got another message stating to use a debit card and I used the same debit card that I had used prior. It also said debit card must be on my name and it is and to avoid using credit card and to use Dr it card which I did not use credit card

connieraye, Jan 25, 2022

Buggy app, ok service, suspicious activity

I was very skeptical about this app after reading the most recent reviews. However, the USD to BDT rate was very high here so I took the risk. Took 3 days for the money to reach the destination bank which I made my peace with considering I got more money because of their unbeatable conversion rate.Sadly, I got a suspicious activity alert from my bank after a week. I don’t recall using my debit card anywhere else lately. While I can’t tell with certainty why my debit card was hacked a week later but I can’t recommend this app to my friends either. I had no choice but to get a new debit card.Other impressions:App quality: 1/5 (very buggy)Transfer time: 3/5 (not the fastest, but ok)Conversation rate: 5/5 (the highest in my experience)Security: 0/5 (at least in my experience)Transaction fee: 1/5 (most apps offering free transfers)

Devdu, Jul 08, 2023

Stay Away !!!!!!!

Please stay away from Small World money transfer if you need money sent within minutes ! They’re absolutely trash , worse customer service and very slow on transaction. I wish I could have given 0 stars and unfortunately I cannot, it was my first time using and hate it so much. I made a transfer and it says pending, I called customer service and she had kids playing and lots of noise in the background , she hung up and the next lady promised to email me within a minute about my transfer, after waiting several hours it still says pending and I had to call to cancel the transaction. What a total waste of time, also I was on hold for more than 30 minutes and got hung up again!!!! Money never arrives in minutes, it’s a SCAM !!!! Absolutely the worst customer service ever !!!!

Jones Heron, Sep 15, 2020

Transaction order failed

“We are unable to create your transaction…… make sure you are transacting from a licensed state and are not using a vpn” appears to be new norm. Small world has the best rate but their transfer services is not reliable. Over 3months only 4 transfers went in successfully. Subsequent attempts has been unsuccessful. Customer services are friendly but offered little to no help. It’s falling low in the ranks of apps in the list…

mandeleeev, Jan 20, 2022

Takes too much time and poor response

Try to avoid small world money transfer if you really need urgent transection. It takes too much time. They said it will take 2-3 business days. But even after 5 days still status is showing under review. Customer service response is also very poor. Good bye SmallWorld.Btw if anybody wants/loves to take extra headache after sending money to back home than you guys can use SmallWorld.

rashed904, Dec 13, 2022

No help!

I registered for An account and was logged out when I tried to log back in and did not recognize my password I attempted to reset it several times but have never been able to log back into my account. I called customer service and was on hold twice for a half an hour and then the call dropped. Useless customer service and app. Don’t waste your time because apparently to them it is not valuable to them.

Russ B from SLC, Jul 28, 2018

Best rates online

Absolute best rates online to transfer money overseas. I just sent money overseas and there is nothing that pays in dollars in Guinea where you don't get cheated on exchange rates with these low fees.The only thing I would suggest is to improve the speed of the transaction. Currently still takes me a couple of days after the transaction has cleared my bank before it posts.

SiddiqDiallo, Aug 14, 2018

Description

Send money around the world with the Small World app! We understand how important it is for you to be able to send money to your family or friends in a fast but secure way. With the Small World App it’s now easier than ever!

Small World have the largest payout network in the money transfer market enabling you to send money to over 230,000 locations in 190 countries worldwide! Secure payment methods via debit card, credit card, bank transfer, cash, Ideal, Sorfort or ACH give our customers the flexibility to choose how to send money and the assurance that it will arrive securely and on time. Receiving money in a way that is most convenient for you is very important to us, which is why with Small World you can receive money by bank deposit, cash pick-up, airtime top ups, mobile wallet or home delivery. Customers can view real time updates in the transaction history and status of payment sections of the app. They can also choose to receive notifications when their payment is complete. You can try the app without signing up, and check up to date exchange rates and transfer costs before sending. Download the app today and receive your first 3 transfers for free!* www.smallworldfs.com *pay no transaction fees on your first transfer