Skype for Business

Name: Skype for Business
Rating: 4.31155 (16222 reviews)

Business

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Skype for Business

Business

4.3

16.2K ratings

Age Rating

Seller

Microsoft Corporation

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User Reviews for Skype for Business

Needs improvement

Conversations from other devices logged into the same account do not sync efficiently, or at all really. The more I use this between devices there is almost no time when my phone and laptop and tablet load the same conversation history. The app can’t be used in split screen or in a slide over window to view chats.Notifications are unruly. With SFB closed on my iPad, not open in the background, and while working from Skype on my laptop, I was sent a file over SFB and my phone went off alerting me of a Skype for business “call” (which was the file being shared) and I continued on my computer. The notification did not end, and I had to manually reject the “call” from my phone. 3 hours later, after being off work I open my iPad and there’s a SFB incoming call; The notification for a shared file, with SFB closed entirely on my iPad, persisted with the screen off for 3+ hours and would have continued until my battery was completely drained.

Adamsquishy, Jan 20, 2021

Sync is lackluster and notifications are a menace!

Ever since I started using the mobile app, it's completely unpredictable where my messages will be delivered to, and I frequently lose them entirely until they show up in my email as 'missed conversations'. Can't tell you how many times I've been sitting there chatting with someone and one of their messages randomly will never be delivered. The latest fun thing it's started doing is delivering me notifications for ever message...hours after I already received them on desktop. Of course it waits for a new message to show up, the. pops up a notice for *every* message I've received today before finally showing me the new one. Just nearly vibrated my phone off the desk with 13 simultaneous notifications for messages I received over the past 12 hours.

Asan110, Jul 19, 2018

Unreliable, poorly designed bucket of frustration

The product owners for this app must be incompetent, careless, or both. Skype for business is unreliable, slow, confusing (does the crossed out mic that is gray mean mute is on? Oh wait, tap the button and now mute is on... no wait people can hear me... so mute is on when this button is off), annoying because if you are the meeting creator, Microsoft made the decision to unmute you by default when you join the meeting even though all it takes is one experience in a typical conference room to see how people often dial into a conference room phone first so then there is always awful feedback when the meeting creator joins... basically it’s like Microsoft has never even observed how people actually use Skype and instead just insist it should be used their way and could care less. It’s exactly like every other Microsoft product so I’m not surprised, but this one is particularly bad.

Atreyu8, Nov 18, 2017

Times out after a few minutes!!! Horrible for “Business”

I want to be doing other things on my phone other than stare at the Skype screen. But if I leave the screen, it goes to inactive after only five minutes. I want it to stay active even if I'm on other apps. "Connected on your terms". Yeah, right. Talk about false advertising. UPDATE!!!It's a stupid workaround but it does work. And since the developers at Skype ignore my comments and every one star review that I give it every time they ask... Here you go!If you are ONLY logged into Skype on your phone, you will time out after only five minutes. HOWEVER... If you are ALSO logged into Skype on your PC, and don't have your PC to time out, you will remain "available" on your phone as long as you remain available on your PC! Stupid? Yes. But I need to be mobile a lot of the time and people need to see me as available so they know they can chat with me. So, until Skype fixes it, that's an option for me (and you)!Beware, however... there are times when a message will go to my computer but not my phone... or vise versa. I don’t understand why MS bought this product if they continue to have no intention of making it better and simply ignore user complaints.

David Meier Smith, Apr 12, 2018

Worst Piece or Software I have EVER Used

Title says it all. This thing crashes, stops responding, signs me out and fails to deliver push notifications at least a few times every day. The User interface is extremely buggy, not to mention archaic, and the fact that I can’t see the content of missed conversations absolutely boggles my mind. The keyboard intermittently fails to pop up during conversations which means I have to force close the app from my app switcher at least a half dozen times a day. The call quality is seldom satisfactory and it tends to disconnect randomly despite strong data reception. This thing is a nightmare!Update: please fix the tendency of this app to get suspended in the background. The whole point of having it on my phone is to receive push notifications for when someone pings me, not bombard me with a deluge of notifications when I open the app.

Killaroach, Jan 16, 2019

Awesome and Productive

I have been using Skype for business on my iPhone for more than 3 years and could always rely on it to attend meetings on the go. It makes me extremely productive at work. Although it only has basic calling and chat features as others have pointed out , those are all I ever needed on this app . It rarely ever fails to connect and has a decent enough interface. Thanks to Skype for simplifying business communication and collaboration all these years and I am looking forward to more improvements and privacy features. All the best to the development team 👍.

Kmaruvada, Dec 30, 2019

Just a bit more effort

The reason this app gets one star is because it doesn't sync up with skype on one's computer. This is the simplest most basic piece of functionality a messaging app should do. If I send a message from my phone to a coworker, I should be able to see it on my computer. If I receive a message on my phone from a coworker, read it, then wish to respond via computer, the message USUALLY DOES NOT SHOW UP ON THE COMPUTER. Highly frustrating, Groupme has been doing this for years guys, literally years.Edit: So I originally stated the syncing issue was my only qualm. I was sorely misguided. This app has continued to disappoint repeatedly. I’m currently traveling internationally and simply unable to connect via WiFi (note groupme connects rapidly). It’s comical how bad this app is and I laud the developers who created it for how little they cared. I desire to someday care so little about what I do and yet still have it published for thousands to use. It will be the greatest practica joke of my life. I have written maybe 10 reviews total in my tenure as an Apple user. This app holds first place for two reviews under my name.

Messthebeast, Feb 28, 2018

On Life Support

For the basics, it works okay. Chat, audio, and video function sometimes. My issues with Skype for Business reside more in the service itself than in the app.The single biggest problem is lack of support for multitasking on iPad. It would be so helpful to be able to have Outlook open with Skype for Business next to it. Or to have video going and shrink the video chat down to look at another app. Your other Office Apps support this! At the end of the day, I know that Microsoft is replacing Skype for Business with Teams and I’m all for that! However, my company is slow to adopt new technologies like Teams on mass, especially when it is missing some features. I suspect that many companies are in similar situations. Could You please bring Skype for Business up to par app-wise until the it is sunset?

mikebrodt, Nov 29, 2018

Getting better the more we use it

Skype for business is fantastic when it works. You can easily share presentations and hear people clearly. When it works, it is very good and our preferred program. It took a while to get used to it though. In some cases, it was unstable and the participant would lose audio and the program would constantly reconnect. It appears to be dependent on the strength of your wireless signal and if it is a bit low, you can lose connection. It also depends a bit on the device. The best device I have used is my iPad. My iPhone and computer are somewhat less reliable but now work most of the time. The iPad has worked every time. The most confusing part is that for some of my colleagues, Skype works but Business Skype acts buggy. Huh? That makes no sense but it is real as the original Skype appears to be more stable. We will continue to work with the program as the bugs continue to go away but be prepared for some frustration at the beginning.

superbreeder, May 07, 2019

Unreliable

I have been using this app regularly for several years because my big business clients are subscribers. It works about half the time. Other times, it sends you through bug loops when signing in. It will stop working entirely for weeks on end. The clients that subscribe to it complain about it constantly. Of course, the problems are worst for apple products. We are a video production and 3D agency so everyone in our company has a high level of computer literacy. This is simply not an app that you can count on. I see that it now hasn’t had an update in 5 months. It’s clear that Microsoft has shifted their resources into Microsoft Teams which is currently a very good meeting platform. I am unwilling to make any investment in it though. After several different meeting platforms have been left to whither on the vine, I don’t trust Microsoft to provide continued support for anything they make.

Z2g4g$, Aug 27, 2020

Description

Skype for Business, formerly Lync 2013 for iOS, extends the power of Lync and Skype to your favorite mobile device: voice & video over wireless, rich presence, instant messaging, conferencing, and calling features from a single, easy-to-use interface. Key Features: Initiate a group IM or video conversation and invite additional participants Join, rejoin and initiate a Skype for Business Meeting to communicate and collaborate on amazing ideas Simultaneously view shared content and speaker's video during a conference Control the meeting (mute or remove attendees) and know more about participants’ modalities Look at your upcoming meetings and join via one click Find your recent conversations and pick them up from where you left off Search your contacts by name, email, or phone number Enhanced security via Active Directory Authentication Library Anyone can use the Skype for Business for iOS app when invited to a Skype for Business or Lync 2013 meeting. However, you must have a Skype for Business or Lync account in order to use (and enjoy) the full capability of the Skype for Business app.

Also, some functionality might require an update to Lync or Skype for Business Server or might not be available to all users. If you’re not sure about your account status, please contact your IT department. IMPORTANT: THIS SOFTWARE REQUIRES CONNECTIVITY TO VALIDLY LICENSED COPIES OF MICROSOFT LYNC OR SKYPE FOR BUSINESS SERVER OR OFFICE 365 / LYNC ONLINE / SKYPE FOR BUSINESS ONLINE AND WILL NOT WORK WITHOUT IT. UPDATES TO MICROSOFT LYNC SERVER OR SKYPE FOR BUSINESS MAY BE REQUIRED FOR PROPER PERFORMANCE. SOME FUNCTIONALITY MAY NOT BE AVAILABLE IN ALL COUNTRIES. IF YOU ARE UNSURE ABOUT YOUR COMPANY’S LICENSE TO AND/OR DEPLOYMENT OF LYNC OR SKYPE FOR BUSINESS, PLEASE CONTACT YOUR IT DEPARTMENT. SKYPE FOR BUSINESS APP IS ONLY AVAILBLE FOR iOS 8.0 OR GREATER.