Icon BlackBerry UEM Client

BlackBerry UEM Client

  • Business
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BlackBerry UEM Client

  • Business
1.7
612 ratings
Age Rating

4+

View in App Store

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User Reviews for BlackBerry UEM Client

5
Ideal solution for enterprise access

My agency just switched from mobileIron to this system, and so far I’ve got 15 users set up and loving it.First things first: my agency runs its own UEM server and tested this and developed SOPs for a year. Then they pushed the SOPs to us in the field and advised us to test it out for a couple of months with non-VIP users and develop our own plan of implementation. Then we rolled it out. Getting the first device online took two days, but now I can provision a device and get a user’s PKI certs loaded in a matter of minutes. We can reset the device remotely, wipe work data remotely, and even control device policy and push apps to the devices. Far better than mobileIron in every aspect once you learn its quirks- absolutely no bugs once it’s set up properly. A lifesaver!

ANG IT Admin, Nov 03, 2019
1
Broken and counterproductive

Just downloading the app and setting up an iPad with this for the first time has maybe a 20% success rate to complete without major issues. We have experienced a variety of simple issues from not recognizing devices, and arbitrarily removing permission to access some apps, to more major issues like deleting accounts causing the iPad to completely wipe. If you have any say in what app your company decides to use, and you willingly choose this, you have only your self to blame when no one comes to the break room to have birthday cake with you... because they all hate you for making them use this broken app.

BlackBerry Victim, Jan 30, 2018
1
IT Professsiona

This is the worst app in the history of apps and email on a device. I support this device for attorneys as it seems to be the only thing out there currently since the original Good app was bought by Blackberry. BUT YOU GOTTA HAVE A PLAN. They don’t. I consistently get calls for reinstalls. Most time if you delete the Work app and reinstall you can get back online fairly quickly. But there are all kinds of problems that vary from user to user and that could be anything from passwords not syncing to just slow to connect to the server. Request for access keys are displayed and when you provide the key it shows as “failed”. Early on the app use to provide keys but now I haven’t had a key work FOR ME in years and we have had the app since the purchase from Good! Why not buy Good and leave Good as it was. It was more stable than this app. I can almost never get the app to work for my users by simply providing a key or confirming that the AD account is not locked! Oh, Bring back Being back The Good apps.BLACKBERRY BEWARE SHOULD SOMEONE COME OUT WITH A BETTER MODEL OR VERSION OF THIS APP EVERY ONE AND I MEAN EVERYONE IS GOJNG TO BE GHOST!!!👏🏼✌🏾

Bxbootylicious, Dec 18, 2018
1
Terrible

The Blackberry EUM app breaks important usability features that make smartphones powerful tools. The app is supposed to empower business, but it is a MASSIVE usability setback. For instance, all email and calendar badge icon notifications are funneled through the same app, and the notifications clear immediately after viewing the app. After exiting the app I have no idea which how many work emails are unread and/or if any meeting invites are pending. There are so many more problems beyond this! I highly recommend avoiding this app. Tell your IT administrators and business leaders to do the same! Avoid this app!

dmtnbkbst, Jan 06, 2021
5
Awesome app. Answer to my prayers

I’ve been struggling because I couldn’t get to my work email and calendar on my phone. Now with this app the setup was smooth and seamless, I had everything installed on my phone in under 15min. I’m accessing mail, calendar, and address book in a sandbox app on my phone that looks and works just like the native apple mail app. I’m also getting Alerts on my phone when calendar appointments and emails arrive. I can feel my productivity increase already.************3 weeks into using the app and still loving it. My current issue is that in the calendar app. No matter which day I select it always shows the current time marker.

MattcoAZ, Feb 13, 2018
1
Awful

The entirety of Blackberry UEM is just awful. So many separate apps. And logging in passes you back and forth through several of them. And that’s when it works.Often login fails. Often initial setup fails. Often activation keys are rejected. If it works, accessing email is slow - it takes up to 45 seconds just “connecting” before any emails begin to download. The login is cumbersome, and the suite of apps don’t support Face ID-only login: every time the app restarts, you need to enter your password. And not your work domain password, oh no - it’s a separate password just for Blackberry UEM. And you can be sure you’ll have to change that password out-of-sync with when you change your domain password. If your workplace uses Blackberry UEM then I guess you’re stuck with this, but man. It’s awful. There’s a reason why this app has 1.5 stars on the App Store. I’ve recently upgraded to iOS 13 and the app has stopped working entirely.

MyNameWasTaken6391738, Sep 23, 2019
4
Works well in spite of arduous configuration

The configuration was time-consuming and required multiple attempts. It finally was successful with some hand-holding from the local IT support at work. We believed Touch ID from the App Store had to be disabled for a successful install. In general, the application and services are an improvement over the Good application. The user interface colors are muted relative to Good (couldn’t stand the red). No issues after a few days. No issues with battery usage, either. I turned off unnecessary notifications and there is a battery-saving mode within the app itself. I don’t understand the low ratings, which prompted me to write this review.

space city guy, Aug 17, 2018
1
Worst app ever

The blackberry apps do not load properly. I finally got this to work but then the next time i accessed the app, it went through the authentication process like i hadn’t put my credentials in. And it did it every time i accessed the apps. I would close the app and access blackberry access or blackberry connect and it would open. Makes no sense. Now it won’t open at all. Screen is white when i try and open any bb app. You guys need to work this out. Totally frustrating and time consuming just to get a look at an email.

Tavdash, Mar 28, 2018
5
Much Improved

I use this app for configuring mobile device management and it works very well. I have been with BlackBerry for years and they have made a lot of improvements with activation and management. It just works - I am grateful for the lack of drama getting devices activated and for knowing said devices are secure. Thank you for continuing to strive to deliver more in ways regular people can understand and use! 🕯💫

The Sand, May 06, 2020
1
Terrible terrible terrible

App stopped working on my wife’s iPhone 11, presumably since credentials at her work expired. While she put in a request to reactivate her UEM based credentials, I completely uninstalled all BlackBerry apps and data from her iPhone and updated her from iOS 13.3 to latest 14.5. Reinstalled UEM from AppStore and it almost bricks her iPhone. Repeating error message box: ‘Directory’ is no Longer Available. You cannot kill UEM and it’s difficult to reboot phone since error box keeps popping up. You can tell there is some amateur programmer behind this. I suspect they are storing something in iCloud in a non-compliant way with no way for the user to manage iCloud usage.

zippyzen73, May 11, 2021

Description

The BlackBerry® UEM Client integrates iOS devices (iPhones and iPads) with your organization’s enterprise mobility management (EMM) software: BlackBerry UEM or BES®12. Once activated, the BlackBerry UEM Client enables: • Secure access to work email, calendars and contacts • View administrator controlled configuration of work-related policies • Easy installation of your organization’s approved mobile apps • Dual business and personal use of mobile devices for Bring Your Own Device (BYOD) policies Additional security and enterprise mobility management capabilities are available for BlackBerry UEM-managed iOS devices with BlackBerry® Dynamics apps such as BlackBerry® Work installed, including: • Secure mobile productivity apps for document editing and sharing, intranet browsing, and more… • BlackBerry Dynamics SDK and app-wrapping and containerization for internally developed enterprise apps • Popular enterprise apps, secured for UEM-managed iOS devices • End-to-end secure connectivity IMPORTANT NOTE: To activate the BlackBerry UEM Client, your organization must use BlackBerry UEM or BES12 for EMM. Please check with your organization’s mobility experts before downloading this app.

You will not be able to activate the BlackBerry UEM Client unless your organization creates an account for you from a compatible EMM solution from BlackBerry. Trademarks, including but not limited to BLACKBERRY, UEM, and EMBLEM Design are the trademarks or registered trademarks of BlackBerry Limited, its subsidiaries and/or affiliates, used under license, and the exclusive rights to such trademarks are expressly reserved. All other trademarks are the property of their respective owners.

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