ServiceNow Classic

Name: ServiceNow Classic
Rating: 1.80435 (46 reviews)

Business

View in App Store

ServiceNow Classic

Business

1.8

46 ratings

Age Rating

Seller

ServiceNow Inc.

View in App Store

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User Reviews for ServiceNow Classic

Latest update is hosed

As a user, I was forced into the latest version today and all my settings were hosed or missing. Tried some other service now apps and they are missing as well. Don’t logout because when you login it says you have successfully logged out. Public traded company unbelievable. My pc still works got lucky there.

ageosman, Apr 30, 2021

Useless app

This app has always been useless. An embarrassment to an otherwise great product. Now that there is a newer app available I can’t imagine why this app is still available.

BLITZBURGH79, Jul 20, 2021

Latest update causes crash when viewing any records

I can’t view any records within the app. If I try to approve a change from the list it crashes. This just started after the latest update.

cetae, Nov 13, 2019

Not nearly as bad as it’s made out to be

As much hate as this app gets, I’ve been able to use it without issues. There are some annoying limitations around what you can access out-of-the-box, but you can work around them by defining favorite filters on various object types. They will be picked up by the app and you can use those filters to browse things that are otherwise not accessible. I’m able to manage my change requests and tasks, view my requests, and look at incidents using a UI that gets the job done.This is the only app that I’ve found that actually lets me see things in ServiceNow in a way that is similar to what I see when I’m on my PC. None of the other ServiceNow mobile apps work for me.I think it’s a shame that this app is being abandoned, as it is the only one that has comprehensive functionality (even if you have to use tricks to get at some of it).

Hooked127, Aug 01, 2020

Worst app In terms of Usability, interface etc.,

Worst app In terms of Usability, interface. Unable customize any ticket list causes lacking visibility on open tickets etc., having hard time trying to find what you are looking for.And finally why would you name the app as ‘Now classic’? Can’t it be plain and simple.

hzikmmap, Jul 01, 2020

Mobile Scanner won’t work

Whenever I try to use the scanner, it shows the green bar but then glitches and flashes in the corner of the screen.

justjoshinwithya, Mar 09, 2020

Can’t assign technician

I love this app from my work but ever since I started using the app I can comment I can add notes I can review tickets but I can’t assign those tickets to anybody on my team am I doing something wrong?

Magemasher89, Sep 30, 2020

A bit frustrating

I’ve used the app in the past but lately when I attempt to sign in I receive a message that I have been successfully logged out. Multiple attempts give the same results.

Siuado, Jan 25, 2021

Bad software

I can’t see where the incident location is without going through 3 different menus, and I can’t even dial the customers number from the app and have to write it down so I can type it in. How can an app be so bloated and unwieldy, while missing basic functionality like call this number?

skooma889, Nov 12, 2020

Seriously?

This app is crap. As a tech who is really pleased with service now web, this app has been a huge disappointment. I don’t use it any longer. It’s about as featureless as it gets.

thegirlwithnousername, Apr 13, 2022

Description

NOTE: To take advantage of the fully native capabilities on your iOS device, you must be connected to a ServiceNow Geneva instance or newer. Change the way people work in the enterprise with the new ServiceNow app for iOS. Stop relying on antiquated, disparate technologies and deliver a modern service experience to everyone in your organization.

ServiceNow for iOS includes: • Incident Management: Take action immediately and securely, with a mobile-first experience designed for you and your team. • Connect & Presence: Stop killing productivity with email and collaborate directly with the people that matter, when it matters the most. • Get The Full Picture: With activity streams and push notifications, get the context you need and know exactly what’s going on the moment it happens. • Decisions at a Glance: With Apple Watch you can get instant notifications and realtime updates without ever taking your iOS device out of your pocket. • Workflows On-The-Go: Access your enterprise Service Catalog or make approvals on the way to your next meeting, directly from your iOS device. • Performance Analytics: Mobile integration empowers users with actionable information and dashboards directly from your iOS device.