Now Mobile

Name: Now Mobile
Rating: 4.72741 (1284 reviews)

Business

View in App Store

Now Mobile

Business

4.7

1.3K ratings

Age Rating

Seller

ServiceNow Inc.

View in App Store

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User Reviews for Now Mobile

Much easier to use while working.

Making claims is extremely difficult when my hand held is being used to place an order. With the now app on my phone, I am able to take photos for my credits with ease when the product is on hand and upload them directly into the app on my phone. Also, the system finally is connecting with my orders and pulling correct invoice numbers for the first time all year. Thank you for this update.

4and20blackbird, Dec 14, 2022

Makes work life so much easier!

Now mobile has improved a lot. It makes work super efficient and lightning fast. Approvals, requests, KB articles, Community etc. is incrediblly convenient using mobile app.

AbsRak, Dec 06, 2021

Very user friendly

Easy to use and so far no issues. Just remember to change your device settings to allow pop ups

goidewallf, Aug 30, 2023

Finally, a consumer like experience at work

Managing approvals, scheduling conference rooms, placing a request for service or equipment and staying current on corporate communications has never been easier. This is the first app that has made life easier and more efficient at work.

Midway99, Jan 10, 2022

Easy to use - notifications are helpful

I also like that I’m able to write any comments on the app instead of opening the laptop.

Nada Soweha, Jul 11, 2022

Getting better and better

The latency is now virtually gone. Also I’ve seen improvement in the ability to manage notifications much better it used to crash the app on my side.

Nandi0112, Apr 18, 2023

ServiceNow Ticketing

I have not personally experienced any bugs or quirks about the application. After years of using the website to submit and email to follow up with tickets, it has been a great experience submitting tickets, following up with and adding comments to tickets from the app. Even the simple ability to take a picture of something from your phone to attach to a ticket is so much easier than having to take a picture, email it to yourself and then uploading it saves so much time.If I did ever run into a bug or something non intuitive, the app would still receive a five star rating just because of ease of use as how it used to be.

Scott - GC Market Trainer, Mar 17, 2023

Chat function is awful!!! “Developer response” was useless

Developer response only reiterated exactly what was complained about below - a clear indication of exactly why the below mentioned problems were coded into the app in the first place and why testing is clearly not finding or perhaps not having any authority to require that it gets fixed. Problems: the app keeps sending me an iOS notification that the chat was closed (“due to inactivity this session will be closed” AND shows a badge on the notifications icon at top tight inside this app). Everytime I tap to see the notification, it opens a NEW chat - this is a never-ending loop. Also the chat text box only shows two lines of typed text ... I can never see what I’m typing - or even correct text - especially necessary since it is not using standard auto correct or auto text suggestions !!!!! this chat function is angering. and then, as if that is not bad enough, I use the Settings/give feedback menu inside the app and it just takes me through a couple popups that says to contact my system administrator with a button to press OK - that’s a joke - terrible UX!

Steel Drums, Feb 26, 2023

Area Leaders should have access/View to all items

Area Leaders should have access/View to all items.I constantly get asked to follow up on outstanding issues and it would be nice to read the case notes if any and also ask for the case to be escalated which I can do if I am allowed to view the cases. Some FZ’s also have language problems and I can go in and add clarification.

Stupid name rules as well, May 22, 2023

Working on the go is so simple

I love being able to see all of my tasks without having to login to my desktop and deal with multiple systems. ServiceNow aggregates everything in one simple interface.

syalam, Nov 20, 2021

Description

Now Mobile allows pre-hires, new hires, and employees to find answers and get stuff done across IT, HR, Facilities, Finance, Legal and other departments, all from a modern mobile app powered by the Now Platform®. Examples of things you can do in the app: • IT: Request a laptop or a reset password • Facilities: Set up a new workspace or book a conference room • Finance: Request a corporate credit card • Legal: Have a new vendor sign an NDA or a new hire sign an onboarding document • HR: Create or update a profile or check the vacation policy Powered by the Now Platform®, you can deliver the right digital experiences to your employees from anywhere. With Now Mobile, you can manage workflows across multiple departments and systems, hiding the complexity of backend processes.

New hires and employees do not have to know which departments are involved in any given process. NOTE: This app requires the ServiceNow New York instance or later. © 2023 ServiceNow, Inc. All Rights Reserved. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.