RSA Authenticator (SecurID)

Name: RSA Authenticator (SecurID)
Rating: 2.65432 (162 reviews)

Business

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RSA Authenticator (SecurID)

Business

2.7

162 ratings

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RSA Security

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User Reviews for RSA Authenticator (SecurID)

Does job, barely

Yes, you get a otp. Worst Authenticator app for usability. No biometrics you HAVE to pin EVERY TIME you take app out of focus. I am forced to use it for work otherwise it’d be deleted. Probably my work setup but only single device - nothing like a single point of failure to live by. Ever misplace your device? Or have it break? Don’t tout the “security” mantra of one device - my secondary that is used with my other Authenticator app is a device that sits at home never used. It’s there just in case.

34575434677654565446545765444, May 23, 2023

5 out of 5… if….

This app is awesome for corporate security needs, but with biometric security dating back over 7 years with the iPhone, pretty much every other MFA based application utilizes Apples pretty simple biometric integration, for an added layer of security to SecureID, something that should be much appreciated, and would make this a pretty much perfect corporate security app.EDIT in response to developer response: bumped to 5 stars, it’s just my organization that disabled biometrics, which makes sense, they disabled the fingerprint sensor on my laptop too. Anyway I love this app!

A Concerned businessman, Apr 29, 2022

Wasted $

There’s two versions of this app. Paid and free. The free one is what I needed to work with my corporate account. I was not aware there was a free and mistakingly purchased the app. The purchased version does not work. I later learned the free version is what I was supposed to have after the “free trial period” which ended over a holiday weekend and there was no one available to help me figure out why the app didn’t work. The first day back in the office it was discovered and I requested a refund from iTunes. Got a canned response, “Not eligible for refund”.A waste of $ and very poor customer care.

ak-business, Sep 08, 2022

Love the simplicity and user interface. Privacy feels unrespected.

The app gets the job done efficiently, and I can’t think of a better alternative for this. My only problem is that the app consistently re-asks for permission to access things like photos and videos, or other pieces of data. iPhone users know that Apple doesn’t inherently allow this, so we receive an alert box that pops up and asks us “allow” or “don’t allow”. Well, one time should have been enough, but this app consistently asks every opportunity it gets to. I’ve never hit allow, and I won’t ever hit allow. I shouldn’t have to remind the developers of my decision not to provide access to my sensitive data multiple times a week.Like I said, besides that the app is fantastic.

AlphaBeauchmin, Feb 05, 2022

Need more than one skip

The app works as designed, however users would benefit from being able to use the skip or next function more than once when generating pass codes. The service I use to log in to work from home is not the best and often requires multiple attempts to finally log me in. After I use my initial skip I am stuck waiting the full amount of time between new pass codes.

beninho11, Jun 23, 2022

App works how it is supposed to. Request??

So the app works and it works well. It does what I need it to which is get me a token when needed. However I have a request. Would the RSA Team be able to research adding Apple Watch capability? I would love to be able just look at my watch for a new token instead of having to dig my phone out of my pocket when needed. If not no big deal, it just would be a nice feature.

Drinier, Feb 10, 2022

Last update fixed the stupid UI!

Edit: Changed from 1 star to 5. The devs took a look at the shape of their human hands and realized they had created a UI for extraterrestrials. With the last update, this app is once again intended for humans!My previous review:This is a perfect example of software design without user experience testing. We used to be able to enter a passcode and hit enter, all with a single hand. Now after entering the passcode, you have to find the tiniest little ‘submit’ button at the other end of the screen. Very difficult one-handed experience. Hey RSA—this is an easy fix. Give us back a return key on the keypad.

Fried Mutant, Jan 24, 2022

Won't run on Apple Silicon

This app now just immediately reports that any Apple Silicon-based Mac is "jailbroken" and refuses to run. This would be manageable if the macOS-native version of RSA's SecurID token app worked on macOS, but it doesn't -- it runs for about an hour or two, and then starts crashing on launch with an error about a missing and/or unsigned library that won't load.All in all, this is disastrous; avoid at all costs.

HombreQueso, Jan 21, 2022

Very good

The app is easy to use , the school is wonderful ! Use the app and register to the school classes, it will change your life ! It is my best decision I made in my life. So manyAppreciates to my school and teacher and the classmates.

Mayire310, Jun 24, 2022

Great App

This is BY FAR one of the easiest apps to use even if it provides a "simple" function. My only ask is that we have the option to enable "dark mode" please 🥺

michigantransplantintexas, Mar 08, 2022

Description

With the RSA Authenticator app, you can use either OTP credentials or additional cloud based MFA for authentication: • SecurID software OTP Credential generate one-time passwords that provide more reliable security than reusable passwords. • Approve (push notifications) prompts you to authenticate by tapping a button on your registered device. • Biometrics methods allow you to authenticate with the biometrics available on your device. Simple, fast, and all within the same app! iOS users: • For security reason, the RSA Authenticator app does not function on devices that are rooted or jailbroken. • QR code method allows you to authenticate by scanning a QR code provided by the authentication interface.

macOS users: • Please contact your help desk Administrator to provision the software token for you to import in the Authenticator app. Note: Your company must be an RSA customer to use this app. Please contact your Help Desk Administrator if you did not receive the information required to register your device. The RSA Authenticator app is an update to the existing SecurID 4.X app and a replacement for SecurID Authenticate 3.9.x app. Please refer to the “What’s New” section on macOS and iOS App Store for further details.