Schwan's Home Delivery

Name: Schwan's Home Delivery
Rating: 3.67105 (532 reviews)

Shopping

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Schwan's Home Delivery

Shopping

3.7

532 ratings

Age Rating

Seller

Cygnus Home Service, LLC

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User Reviews for Schwan's Home Delivery

Down hill

I have been a Schwanns customer for several years. The app is bad the old app was better. I need a delivery receipt, I used to get a email receipt, now I am told that has been discontinued, my delivery has been changed from a different city . My new delivery man hand led me a bag and said my order was complete with one exception ,however I was short another item I ordered 2broc and cal and only got 1 . Was I charged for or two? I emailed a question and was told they no longer answer emails. This company must have changed management. Not the same company nor the Same services .

bobbytew22, Jun 21, 2020

Clj

We ordered expecting delivery the next route day. The delivery wasn’t made that day and when I called customer service the first time I was told the delivery person had two deliveries left and mine would arrive in a half hour. Two hours later it hadn’t arrived so I called again that person told me the order was definitely on the truck and would arrive in one half hour. 2 hours later no delivery so I called again and was told that my order wasn’t going to be delivered for two weeks. I explained that if it wasn’t delivered the next day I would cancel the order and be done with Schwan’s. To their credit it was delivered the next day. This isn’t the Schwan’s service I have experienced in the past

clj1008, Feb 19, 2021

Ordering from Schwann

I have wanted to write and tell you how unhappy I am about the way we order on the internet every time I finally have to go to the person who orders on the phone for me. I can never get the place where I can just go and shop. I have been a good customer for about 4 years. And it is getting harder and harder to order online. I also am unhappy about the way you discontinue the items we really like without notice. Another thing is how highly spiced your items are. Don’t you know that older people are most of your customers and we cannot digest highly spiced menus. Please clean up your act so I can continue to shop with you.

Gawthorp, Dec 16, 2021

Previous review

The lady before me that is also disabled said it all for me too!! My complaint if you want to call it that or maybe a suggestion is a better word would be to LOWER YOUR PRICES AND LOOSE THE SALT SHAKER!!!! Larger portions when you have single serving items so we don’t have to fix 2 of whatever it is. I know things are expensive but look for those of us on Disability our checks are just not enough to support your prices We love you guys and hate to leave you but y’all need to help us disabled ones out a little. Thank you. I hate to sound grimy but I’m only telling you guys this for your own good.

Lakajin, May 26, 2020

Delicious Food!!

I have been a faithful happy customer for approximately 5 years! The food has been top notch high quality & very tasteful on the ones that you seasoned. I am of advanced age of 62 young 😉 and we happen to like your seasoned meats & grilled salmon & the pork chops are to die for. So please keep seasoning! There’s only been a few times when I’ve ordered an item looking forward to getting it only until the driver to tell me that you just ran out… but then offer something else on his truck… and in those 5 years is when a driver has forgotten a couple of thing’s but when I call guys you promptly turn the driver around to retrieve the items or item. So your customer service is fantastic. And your drivers has always been respectful and polite! I don’t write many reviews but I just had to give you a pat on the back!

Laya1218, Apr 27, 2022

Wow!

I love the way you went up on your prices, then put a dollar off, on sale! Prices are getting ridiculous! You don’t have yogurt type ice cream any longer! I used to get coupons in the mail! Not any more! What’s the problem? I have nothing to order. I’m lactose intolerant. The quick meals, would be nice, IF they were good! I tried the fish, the spaghetti, really don’t care for any of them, except the sweet n sour, which has too many peppers, hard chicken, so I’m at a loss, as to ordering! Beef tips n gravy aren’t bad, but really expensive. Add to your menu, but keep the pricing affordable. Your veggies are great, as is your chicken.

Lyd.riverdale, Feb 03, 2022

Too much salt!

I have been a customer for 20+ years, as my mother was before me. But that may be coming to an end. It seems that most times I review Schwann’s foods individually, I am asking that the sodium content be reduced. I’ve been pleading for years with the chefs and nutritionists:PLEASE REVIEW AND REDUCE SODIUM CONTENT ACROSS THE LINE OF PRODUCTS!Most of the prepared items would put even your average american diet eater in a HBP emergency. Really, no flavor would be lost…and most products would be much better, much tastier, much more palatable and overall improved, if the sodium were reduced BY HALF. Plus, Schwann’s would keep it’s faithful customers and likely gain many more. I have never received specific feedback and do not know if my … and many other customers’… comments, specific to sodium count and over-spicing, are even read or considered. Your nutritional statistics are UNHEALTHY. With this generation’s focus on and need for better nutritional health, responsible food production demands that Schwann’s take action. Sure, convenience and freshness are great, but unfortunately, the lack of basic healthy nutrition in half the offerings (the prepared foods, coated meats, etc..) outweighs the benefits.Thank you if you have read customers’ comments, considered them, and acted upon them.

Nutritionally Disappointed, May 01, 2022

Out of everything

I had high hopes for doing business with you. Alas, I made several orders, only to find out you cancelled many items AFTER confirming you had them at the time of my order. I never would have squandered my first-order discount for 3 or 4 items. By the time you finally shipped my food, weeks later, you had run out. It was only after you shipped that I found that out. Besides that, your frozen fudge pops are terribly low on flavor. Are you sure they’re chocolate? Whole experience was very disappointing. Each of the three times I tried to order. Mojo

Sassarras, Oct 27, 2020

App works perfectly fine

Just downloaded the app this morning. I looked over at what everyone was reviewing and I can’t seem to find the issues. The app works perfectly fine for me... if your new to Shawns yes they are a little more pricy at times and there maybe foods your not a fan of but it beats going into public to shop! I love their meal ideas and our Shawns man Steve is the best! He suggested we start preordering so that we can reap the benefits to ensure we get our favorites and also get all the points and rewards! I can’t find a single thing wrong with the app... that’s why I’m giving them a 5 star!

Steph mom of three, Mar 28, 2020

Broke pockets

I absolutely love the food presentation and freshness is always great!!! being a single mom of six kids I have to buy several items to make one meal it would turn to amazing if you had larger portions for big families. There was a couple time food was freezer burnt but customer service handled it without any issues… prices are crazy high yes and it’s difficult but the food is amazing would shop more if prices was lower this is a treat to my family some ppl go out to The restaurant we ordered from Schwans

tsmooth2022, Sep 24, 2021

Description

Tap your way to delicious, high-quality frozen food delivered right to your door. Mix and match items to create amazing mealtime possibilities with ease. Shopping is quick and easy, and you can earn valuable rewards along the way.

Features: • Choose from hundreds of high-quality frozen foods your family will want again and again: ready-to-heat meals, premium meats and seafood, fruits and vegetables, sides, pizza, snacks, ice cream and other frozen treats. • Easily manage orders and deliveries right from your phone or tablet whenever and wherever you want. • Save money with exclusive online-only deals and coupons. • Earn 5% back in reward dollars with Delights Rewards™. • Browse hundreds of easy-to-make, easy-to-love recipes • Receive convenient delivery reminder notices. About Us We were in the frozen food delivery business before it was cool. For nearly 70 years, our family-owned company has been proud to be part of the communities we serve across America. We're continually working to perfect our quality frozen food and delivery service to exceed your expectations. Because we believe every meal should be a delight, from the first click to the last bite. Download the app, create an account and see for yourself.