QVC Mobile Shopping (US)

Name: QVC Mobile Shopping (US)
Rating: 4.85736 (341513 reviews)

Shopping

View in App Store

QVC Mobile Shopping (US)

Shopping

4.9

341.5K ratings

Age Rating

12+

Seller

QVC, Inc.

View in App Store

Price Intelligence:

Average for the Shopping category The most popular in-app price for the app

Grow your in-app revenue

while we take care of your subscription management.
Mobile SDK by Qonversion.

Learn more

Price Intelligence based on:

213,534

apps aggregated

8,172,290

in-app prices defined

main categories

In-App Purchase Price (Subscription or Non-Recurring)

vs. average for the Shopping category, $, by region

Build, analyze, and grow in-app subscriptions

with the most powerful mobile SDK for subscriptions

Explore

User Reviews for QVC Mobile Shopping (US)

Ordering everything in one order! Crazy shipping!

I took time, lots of time! To go back-and-forth to order six crazy expensive items, Vionic, Earth Origin, And a robe for $40 so two pairs of ionic slippers, three pairs of Earth origins clogs, total of order was $300 which included shipping on each individual product of $5 or more each! Prior to that I ordered a pair of boots with the six dollar shipping charge, I called back and asked if I placed an order with multiple items with the shipping charge be just one higher price or higher individual prices or what?She said well ordering all in one order would be one shipping price but might be a little bit higher so that’s what I did however I paid a total of $30 or $35 shipping on this order! Plus the six dollars on the previous sorry! This is totally unacceptable! My first time on QVC probably will be my last period now so if these are Christmas gifts she told me there would be free returns on Christmas gifts if they didn’t like them. We will see how that happens. I am totally frustrated! I could’ve bought another whole item for that amount of money. I understand shipping charges $35? NO!

Aloha & Mahalo to you!!, Oct 12, 2018

Go back to the drawing board please!!!!!

I have never written a review for an app before but feel compelled to do so now. The QVC app is horrible. Why in the world would a company that is in the business of making money$$$ make the pictures of the items they are selling so ridiculously small?! And good luck zooming in because the picture quality is garbage. Seriously QVC, what is the deal? I am an avid shopping. Much to my fiancé and pocketbook’s dismay. But I can barely see the dang things. And another issue is the video. Even with WiFi going, you got about a 50/50 shot of watching an uninterrupted demo video. I live for those videos. So I can see the items I can’t see from the photos. And then there are the color or option sections. Ok, so even though a particular color is sold out, I’d still like to know what it was. The way it is now, once it’s sold out, you can only know what option it was again by watching the video you have a prayer of seeing. I mean honestly, usually it’s a black page with the audio playing. You guys really, and I mean really need to get it together and make an app worthy of your level of customer service excellence. Because what you have right now is not. The only part that is easy and convenient is the checkout out part. Of course, because you are collecting our money lol!!! With all sincerity, this app is severely flawed and I really do hope you read these. I mean you have to be able to see the pieces for God’s sake!

AlohaCCC, Oct 17, 2018

Me, trying to GO OUT to shop....😩

I am disabled due to a car accident in 2001. To try going out shopping, eating out, taking kiddos to school or extra curricular activity is extremely difficult, for myself and whoever is helping me. Needless to s crazy! However, I found QVC one day as I was looking at the tv. I had heard about it because my Grandma had shopped for years & years. So I watched it for a bit, and by about the second hour, I had ordered my first Cooks Essentials!!! It was, I believe, a 10 piece set of cookware that I knew I would never be embarrassed again for guests to see the pot & pans I used to cook THEIR food!!!!!As I write this now, 16 years later and asked how MANY TIMES I have ordered, low - ball it at over 500 items!!!! I have shopped in almost every category. Every thing I buy wether it is for a birthday gift, a baby/bridal show, or for me, comes from QVC!!! The easiness, the quality, and the variety, is almost as important in my decision to invest in QVC!! The staff from host to online we shopping can not be anymore helpful in assisting me!! They all are WONDERFUL!!!! I will be here until I die!!!!!!!

ArizonaRat, Dec 03, 2017

Do not buy from this company.

This company is literally here to borrow your money for a few days. I made an order twice and the lady said I didn’t put my email so they canceled and made me wait over 5 business days to receive my funds which is funny cause i received confirmation on the email I absolutely did supply. Now the second time I ordered, I made an account and everything with them so they couldn’t use the same excuse and they still canceled the order, went so far as to delete my account without refunding me. When I tried to get in I had to make a new account with the email I already used which I didn’t cause what company does that without returning your money. Its like a scam with these people. It’s always an issue trying to get your funds back and the representatives are horrible. They’ll say they sent a note to your bank so they can drop the processed charged and they dont. Contacted my bank and all and verified they didn’t send anything.. beware if you order you won’t receive your items and you may have to deal with back to back calls to they’re customer service just to get back and on top of that you have to wait possible 7-10 business days just to get get your funds back. Horrible company.

Bella Snow 💛, Jan 12, 2021

I Love QVC

QVC has become like a second home to me. I started watching at first because nothing on television really appealed to me anymore. TV had gotten distasteful, violent or just plain moronic. I stumbled on QVC. and found it to be pleasant, uplifting and fun! At first I was afraid to buy something without actually feeling it or trying it on, but I took a leap of faith and never looked back. That is because the Customer Care Representatives and the return policy that QVC offers is second to none. Never, ever have I spoken to a representative who was rude or disagreeable or impatient. I trust QVC and even if I’m not looking to buy something, I have it on in the background when I’m cooking, or put it on when I come home after being out. The hosts are warm and friendly and know how to present an item in a delicate way with no fast talking pitch. I have spent a lot of money buying things we love to have or gift to family and friends and I very rarely have any regrets. But if I do, I have no fears, as I said, returning an item is easy and painless. I hope QVC will be around for a long, long time.

cook513, Nov 22, 2018

Dissatisfied customer

Ordered MacBook with accessories and the laptop was missing from the box and the box was re-packaged when it arrived I called and Was told to call back the next day because their system was down For processing replacements. I called back the next day Lady was rude and told me I had to ship the accessories back in order to have the entire order replaced that was no problem I shipped the items back and attempted to check my account and was locked out I called they told me they would send me a password reset link I never received it then I received a letter in the mail stating my account was closed due to advising me of certain changes I need to make in order to prevent the closure of my account and the changes were not implemented so I called to ask what that was about and was told that since my item that was missing was of high value I was flagged as a financial risk in my account was closed and I was told the $300 for my initial payment would be refunded to my closed card after being told they would ship me a new laptop so now I’m waiting to see if the $300 is refunded and receive a hit on my credit. And I still don’t have a laptop that I’ve been waiting for because I take classes online and my previous laptop is having issues.

jrrmmrrssn, Jun 15, 2022

Still no sound!

Come on QVC! Every since I installed this app I have had no sound on videos. I have deleted, reinstalled and deleted again and again. Even with updates, the sound never works! This is a buggy badly put together app and QVC (as with other major companies) should be ashamed for these low end apps they continue to put out and refuse to truly fix. Have you figured out how much revenue you are loosing out on? Or, do you make so much money, it just doesn’t matter as long as you have some sort (crappy) of digital presence!! I don’t want to open my QVC app only to have to go to the web version to listen to a video! And, what kind of low security do you have to have that I have to sign-in with every action I want take! I signed-in at the start, unless my login time has expired ( which it shouldn’t after 1 or 2 minutes ) why do I have to sign-in to purchase, to check my order status, to check my account etc????Instead of saving money and fixing ( or not fixing ) issues as they come up, how about trying to really invest in your company and higher some true tech professionals and make an app that works!!!!!

kdbull, Nov 01, 2017

Lack of information and I’m left wondering after purchases!

Ordered a few items for the first time ever on the easy payments method. Arrival date for shipped items are non existent. All of the items I have ordered aren’t showing up in my recent orders! They don’t break down your payments so you can view what is owed monthly per item, all you see it a grand total. No email that items have shipped. There is an estimated shipping date on my unshipped items but nothing on my shipped items. Am I supposed to sit home all day everyday and wait so no one steals things off my porch because of no delivery date on shipped items?? This is a disaster!!! I’m a super online shopper and this has me all stressed in every way possible. Very unorganized! When checking out, it didn’t even tell me what they charged me. Just a grand total for all items. The no break down of payment amount is so dumb!! We want all the info on all of our items! I’m left in the dark here and why aren’t my items in purchase history?? Just 2 items are showing. HELLLLLPPPPPPP

Proud American 316, Dec 04, 2018

Terrible now

What used to be a great app with a high ease of use is horrible now. I've spent half the day trying to pull up a product and watch the video. Video goes black even though they are still talking. You can't expand to full size screen viewing on your device for the video as it will go black and freeze up. (And yes I have full signal) Search freezes. When you finally get it to come up and try to click on the item, it's like it's a dead screen. I've been using this app for years and I can honestly say that usability gets worse with each update, at least the last few. Not to mention phone ordering has issues more often than it should recently. Maybe the technology competency needs re-evaluated. When you go through a few times of not being able to get the app to work and not get a call in, you start moving to the competitor.

SB76totheocean, Sep 23, 2017

Every Q imaginable and the best app

I’ve been a QVC shopper since I was a teen- my aunt was an avid CVN/QVC customer and I grew up in a home where “the Q” was often on as entertainment. We thought calling customer service to place orders was great. Now with this App and all the technology advancements we can enjoy the Q (and all the Q’s!) anywhere and all the time. I love being able to watch presentations and search products when I want and have time. My husband jokes that my delivery label just has my first name and county listed and the packages reach me since I’ve ordered tens of thousands of dollars worth of products over 25 years of shopping with the Q. I’ve seen the genesis of the Q and this app is one of the best out there. Hardly freezes, always new content, high production value. The app is easy, full of fabulous content from all brands of the Q (QVC OG, QVC 2, QVC 3, Beauty IQ), live presentations and archived shows, plus additional content. For a very busy person this app makes it super easy to get shopping done for holidays, birthdays, special occasions, even everyday needs like makeup, hair and body care, etc. Even food, entertaining and decorating needs! Special offers and easy returns are a game changer. How can you go wrong?

SuzyQPro, Jul 29, 2019

Description

Mobile shopping has never been more simplified and fun. Now you can watch our TV channels live by simply downloading the updated QVC app on your iPhone. Get more of what you love with the QVC for iPhone® app that can be downloaded for free.

The My Account feature lets you access more order information than ever. You can track your order, edit Easy Pay® options, and manage your address book. Plus, as always, you’ll never miss our Today's Special Value®—our best find of the day, an item we believe you’ll love. That goes for our QVC2 Big Deal™ and Beauty iQ Steal™, too! NEW FEATURES • Now introducing PayPal as a payment method and PayPal Express to place orders quickly and easily! • A new look and enhanced user interface across our Home screen, Product Listings, and Product Detail pages make it easier to shop your favorites, from fashion to cosmetics to electronics • New checkout process for a seamless experience • QVC live video displayed right from the Home tab, so you never miss a moment • Quick links to our TSV, QVC2 Big Deal, Beauty iQ Steal, and more • Seamlessly browse through recent on-air items, right from the Home screen • At the end of the page? Keep scrolling to see the latest happenings, new offers, trends, and more! • For “Do Not Sell My Personal Information” rights under California law please refer to the Right to Opt-Out of Sales section of the QVC Privacy Policy EXISTING FEATURES •Watch our full 16:9 HD live stream and purchase the current Item On Air •See customer ratings & reviews on our Product Detail pages and Product Listings. Plus, view product images, information, sizing, color swatches, styles, availability, and delivery date estimates on our enhanced Product Detail pages •Find exactly what you're looking for with our full-search capability – search over 50,000 clothing, cosmetics, electronics, home décor, and other items by category, item number, product description, brand, phrase, or word. From there, you have the ability to narrow those search results •On our Homepage, find our Today's Special Value offer, QVC2 Big Deal, Beauty iQ Steal, and current Item On Air, plus Items Recently On Air, and featured promotions •Narrow the Items Recently On Air product listing by show •Share items via Facebook or Twitter •Speed Buy® to purchase items quickly and confidently! New customers can easily create an account—anytime, anywhere •Check your order status, edit or cancel orders, and manage Auto-Delivery •Update your personal information, manage your address book, and view/edit Easy Pay options •Access and shop your Wish List QVC wants you to be completely satisfied with your purchase. If you're not satisfied for any reason, our return policy allows you to send back the merchandise within 30 days of the date you received the package for an exchange or a refund of the purchase price, minus the full shipping & handling and Q Return Label fees. QVC will refund any paid S&H fees and Q Return Label fees if an item is defective or we were in error. Purchases from QVC and the use of QVC services are subject to our General Terms and Conditions of Use and our Privacy Policy, which can be found at the bottom of the QVC.com homepage. Award-winning Service: We've been honored multiple times with BizRate's "Circle of Excellence" distinction. QVC is committed to giving you quality service and treating your information responsibly. For details, please see our Privacy Statement. QVC is Norton Secured powered by Digicert, so you can feel confident while shopping with us. We participate in the Norton Secured Seal Program with Extended Validation of our organization. All of your personal information is encrypted by Transport Layer Security (TLS) software when it's transmitted to us during the checkout process, just as it is on QVC.com. Watching QVC's video stream may significantly increase the data usage amount of your mobile device and may incur additional fees. Contact your carrier for more information.