Icon Samsung Galaxy Watch (Gear S)

Samsung Galaxy Watch (Gear S)

  • Utilities
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Samsung Galaxy Watch (Gear S)

  • Utilities
4.1
11.8K ratings
Age Rating

4+

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User Reviews for Samsung Galaxy Watch (Gear S)

2
Works somewhat

Was excited to get my first smart watch. Longtime iPhone user but prefer the look of the Galaxy Watch so decided to go for it and buy one. I read and watched videos on the limitations of pairing with the iPhone. Figured there was plenty of functionality to make the purchase worthwhile. I would give it 4 stars if Samsung would allow the messages and email apps on the watch but sadly it does not. None of the videos I watched mentioned anything about emails and messages not be allowed by iOS users so wondering if these a recent change. Did some online searches to see if I was the only one with this issue. I’m not and there are lots of theoretical solutions like resetting the phone and such but none work. It seems clear Samsung is limiting these two apps and not allowing the iOS user to have them on the galaxy watch. Disappointed, obviously text messages and email notifications are an important function with a smart watch but they are clearly not available for iOS users. Will wait a week or so to see if there is a resolution otherwise this watch will be returned. Samsung I see you read and respond to some reviews. Can you confirm you are restricting the messages and email apps for iOS users on the galaxy watch?

BudHoffa, Feb 28, 2019
4
Can’t use the watch anymore

***Update****6/1 - So after tinkering with my phone upgrading and downgrading iOS versions and resetting my phone, the issue seems to disappear when my phone is completely wiped clean, but won’t connect at all if I restore my backup, so I’m guessing just a issue with iOS maybe or my phone in general, figuring it out was a bit of a hassle but just backed up my contacts and photos and wiped it to be able to use it again. So I am able to use my watch again, thanks to support for reading the reviews look forward to using it for much more and look forward to updates :) only gripe with the app is I wish I could send music from my phone but I understand why we can’t send straight from out phone so overall still a great app :)5/28 - I loved using my gear S2 with my iPhone XR and it worked for a long while with no major issues, but recently it hasn’t worked at all it won’t connect through the app at all. I haven’t found a fix online at all either and have read people have started experiencing this issue as well.

Destroyer-09-Can, Jun 02, 2021
4
Works With iPhone 6s Plus

I read a lot of reviews about compatibility with iPhone before getting my Galaxy Watch (standalone version from T-Mobile). Everything I found said I would lose a lot of functionality because iOS did not play well with Samsung products. I’m happy to report that I can make and receive calls and texts without issue, even if I turn my iPhone off and leave it at home (reviews all said I would not be able to reply to texts from my watch). Almost everything seems to work without issue with the major exception of Samsung Pay. I’ve paired my watch with a Samsung phone, and I must admit this is a function I will really miss as I don’t like carrying a phone and wallet when I work out. Apple Pay won’t work on the watch either, for obvious reasons. One other thing that is not working on my watch (which worked when paired to a Samsung phone) is the voice to text feature. I think it worked when I first linked the iPhone, but it’s stopped working. This is a feature I hope can be fixed since it’s difficult to type out even short texts on the little screen.

EasyLikeMondayMorning, Jun 09, 2019
5
IOS user

I received a response from my earlier reviews a few days after I left the review. I had already fixed by deleting the app from my iPhone and doing a factory reset. This fresh install made everything start working again however I did lose all my watch faces that are not showing available any longer. I give a 5 star now because I love the fact that they responded and it works.Earlier review: I have had the watch for about 6 months and about a month in the raise hand gesture to wake quit working. I have it turned on in settings. I just did update where one of the changes is touch screen to wake and that doesn’t work either. Also about a month in the notifications of incoming calls and messages quit working. I get no sound or vibrations. I made sure theatre mode, do not disturb are not on. I have notifications turned on for the galaxy watch and messages. I have an iPhone 8 Plus and all software is up to date on both. I love the styling of the galaxy watch plus the personalization available over the Apple Watch but not happy with the issues I’m having. I can take a call and read messages when I see it is coming in on my phone. I used the Galaxy iOS app to ask for help several months ago but never got a response. I can’t find a number to call for text support.

Francis43146, Jun 13, 2019
4
Battery Doesn’t Last Half as Long

I received my Gear S3 Frontier the Christmas holiday of 2018. I’ve loved and enjoyed it first moment I received it. Personally I would’ve gone with what was most popular at that time if I’d purchased myself (fitbit/Apple Watch etc). But it was a gift from my spouse who is one who searches and reads reviews and ratings before making a section on any purchase. About 3 weeks ago I began trying to complete the newest update. After so many unsuccessful attempts of updating I gave up and finally a couple days ago was able to complete the update successfully. I can see the difference in the look of the icons and colors on the screen. I’m not tech savvy therefore I don’t know what this new update, now with Bixby, means. Sounds like something I could really care less about. I pretty much only use it for its step count & health app and making calls here and there. Seeing as though I have an iPhone I can’t respond to messages but I can receive my texts and iMessages on my watch. I have noticed my battery life doesn’t last nearly as long. Even on the off days of working out, my battery life is at about 50% around noon and I still have a full day ahead almost. Seeing as though I charge it until it’s completely charged and only use my watch the most when I’m active my battery life should last longer it seems. Please help me figure out why my battery life is so much less since I’ve updated. Thank you!

No Other Like It, Jul 13, 2020
2
Apple vs Samsung hurts us Customers and it has to stop

Samsung makes a great watch for those who want style and functionality ie looks great but not for hardcore active users. What let’s them down is this app and the defecto war with apple and it shows in the app. A lot of functionality is missing in this app and it constantly disconnects from the watch and doesn’t automatically reconnects. My S3 doesn’t work any more won’t pair and I can tell it’s because of Bluetooth permission issues. My gear watch still works, but again disconnects is hard to ignore. I have tested both watches on Samsung phones and they work better, less disconnects and longer battery life can app is more polish than the iOS app. I hate square watches I will not buy one, i don’t like garmin I am not that into tracking my simple workouts. Also the garmin apps integration with apple health with read write access let’s me know most of the issues is apples vs Samsung related that leaves us the customer in the middle. It’s our money we should be able chose and have cross company integration, so I will not connect my phone with my iPhone or use apple health. I remember when keeping your customers happy listening to them was paramount.

Nujusan.com, Jan 13, 2021
5
Recent App update has made watch reconnecting worse

Installed the latest App update a few weeks ago. Now if I walk away from the phone for 15min or more, the watch won’t reconnectWith the Phone. This rarely happened with previous version of App. Now, with the App update, it happens constantly. Your developers have taken a step backwards with this new version and made its function worse. This has always been the weakness of this app- not staying connected and updating/syncing watch info.Update: iPhone XR. Seems it’s the IPhone Photos app or the Camera app(not sure which yet). After the latest Galaxy Watch app update, if either of these are running in the background , the watch disconnects from the phone and won’t reconnect until you kill and restart the Galaxy watch app and close the Photos and Camera apps. Sometimes you’ll have to reboot the watch too. Don’t update your app ! This ruins the experience of a great looking watch.Do not buy. Look back at all the comments from back a year, Samsung doesn’t care about getting this fixed.

Pitpro, Jun 06, 2020
5
Gear watch rocks with iPhone

I’m a watch magnet. I own Apple Watch, Huawei Classic, LG Urbane 2, TicWatch 2 and my absolute favorite Samsung Gear S3. I’m definitely an Apple person with iPhone, iPad and MacBook Pro devices. But Samsung nailed it with the Gear wearables (my new Galaxy Watch is already ordered.). Without a doubt, the Gear S app delivers all the functionality you expect and need. Notifications are great, phone call and message monitoring and more. Fitness tracking with the Samsung Health phone app is also top shelf. iPhone with Gear wearables is by far my favorite combo. The minor Gear S app limitations are imposed by Apple and not a shortcoming of the app itself. For example, you can’t view phone battery status on the watch. Also, you cannot respond to messages from the watch. But the evolving niche of smart watches was clearly not meant to replace your phone. The only thing I’d like to see is the ability to access premium paid Galaxy App content. Otherwise, you won’t regret adding a Samsung wearable to your iPhone. BTW... Gear watches are great “watches” also with always-on displays and classic styling. Thanks Samsung!

Richslr, Aug 16, 2018
2
Ok Help!...

Hey. So I just picked up my Samsung Gear S2 le.watch today and tried paring it to my IPhone 11 note the watch was never used and was still in the box when I got it. The app says it cant connect and Bluetooth is on and I know the watch is up to date as far as I can tell but they will not pair what’s so ever, when I use the app it will come up as we can’t connect to the device and just sit there then the watch will say “This is taking a longer then expected. Go back and try again”, when I skip the app and go threw my phone’s settings to Bluetooth it says it will connect but will disconnect a few seconds later then say sorry the device is not able to connect please try removing the device from Bluetooth and try again.. idk what the issue is and when I jump on forms or Reddit I see people are having the same issue so idk what the deal is but yeah so hopefully a developer see’s this and can help out or if anyone knows pls help lol but yeah thank you for your time and have a good day or night idk it’s 3:32am for me rn as of typing this lol.

Scotty2193, Apr 27, 2021
3
Gear s2 no longer works

I’m not sure what happened. My gear s2 worked fine about a month ago. Recently I changed my gear s2 battery. After that I have to reconnect my watch. I saw there was an update, so naturally, updated the app, but now I can’t re-pair my gear s2 to my iPhone 11 Pro. I see the gear s2 in my iphones Bluetooth settings. I also see the gear s2 broadcasting Bluetooth in this app. In this app, I see the “LE” connection only and when I go to connect, it just times out. After much research, I found that other users have the same issue, which leads me to believe it’s an issue within this app. Please test, isolate, and resolve this issue. Thank you.Support has reached out to me, which was the next day! Thank you for responding so fast. Adding a start for support response. :)Unfortunately, the suggestions provided haven’t worked. I’ve forgotten the gear s2 in the Bluetooth settings. I’ve watched the support video. The app “sees” my watch. It just times out while attempting to pair. I’ve uninstalled the app and reinstalled it. I’ve reset my network settings. I’ve rebooted my iPhone. I’ve reset the galaxy watch. I’ve turned all radios off, except for Bluetooth. I’ve gone into airplane mode, rebooted my iPhone, then turned on Bluetooth. All to no avail. I’m on iOS 14.7 with my iPhone 11 Pro.

Slaphappygamer, Jul 24, 2021

Description

* Galaxy Watch is not compatible with iPad and iPod touch The Galaxy Watch application connects Gear S2, Gear S3, Gear Sport, Galaxy Watch, Galaxy Watch Active, Galaxy Watch Active2 and Galaxy Watch3 to your mobile device. It also manages and monitors Gear S2 / Gear S3 / Gear Sport / Galaxy Watch / Galaxy Watch Active / Galaxy Watch Active2 / Galaxy Watch3 features and applications installed through Galaxy App Store. Use the Galaxy Watch application to set up and manage the following Features: - Connect to and disconnect from a mobile device - Application download and settings - Find my Watch Install the Galaxy Watch application on your mobile device, then pair your Gear S2, Gear S3, Gear Sport, Galaxy Watch, Galaxy Watch Active, Galaxy Watch Active2 or Galaxy Watch3 with a Bluetooth connection and enjoy all of its features. * Compatibility - Galaxy Watch is not compatible with iPad and iPod touch * Settings and features provided by the Galaxy Watch application are only available when Gear S2, Gear S3, Gear Sport and Galaxy Watch is connected to your mobile device.

Features will not work properly without a proper connection between Gear S2 / Gear S3 / Gear Sport / Galaxy Watch / Galaxy Watch Active / Galaxy Watch Active2 / Galaxy Watch3 and your mobile device. * This application is only for Gear S2, Gear S3, Gear Sport, Galaxy Watch Galaxy Watch Active, Galaxy Watch Active2 and Galaxy Watch3. * Continued use of GPS running in the background can dramatically decrease battery life. * If you have any questions, please contact to the web page below. (http://www.samsung.com/support/) ※ User Agreement Following User Agreements are required for the app service. Even if you don't agree the agreements you can use basic service but can't use disagree services. [Required User Agreements] - Bluetooth: Required for communication with Watch - Background Refresh/fetch: Required for communication with Watch while in background [Optional User Agreements] - Photos: For sending image feature required access permission to access the Phone photos - Camera ㆍRequired for QR Code scan to activate gear side eSIM ㆍDuring the eSIM activation in Galaxy Watch Setup. ㆍDuring update profile picture for Samsung health - Contacts: Required to access phone contacts to add buddy and sync with gear contacts - Location: Required to Determine your location from gear for weather information - Calendar: Permission required to Sync Watch Calendar - Notification: Required for accessing Notification Center with useful information - Cellular Data: Required to access service when you couldn't access Wi-Fi network"

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