Proton VPN: Fast & Secure

Name: Proton VPN: Fast & Secure
Rating: 4.60529 (23648 reviews)

Utilities

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Proton VPN: Fast & Secure

Utilities

4.6

23.6K ratings

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Proton AG

In-App Purchases

$99.99 – $149.99

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User Reviews for Proton VPN: Fast & Secure

Would rate 5 stars if mine wasn’t bugged

I am on IOS, and I have used this app countless times for the past year and a half with no issues. The only reason I ever purposefully turned it off was because sometimes other apps would momentarily glitch as a result of the vpn, but this was extremely rare. However, I recently turned it off while trying to figure out why another app wasn’t working correctly, and found that when I turned it back on, it no longer worked correctly. My phone would tell me it’s connected, but then on apps such as Reddit, I found some of my accounts were being banned due to a past IP ban, despite my phone saying the VPN was connected. I had been using the VPN to circumvent these bans previously as I don’t get out the house much currently, and life gets pretty lonely for me so it’s nice(and fun) to hop onto a platform like Reddit and engage in the civil internet discourse of comment sections. Over all, it’s a very functional VPN, but I have to give it 4 stars because of this recent bug I’ve noticed.

Ban evader, Sep 26, 2022

Not sure how to rate have questions

To start I need answers and solution then you will get six stars and a subscription from me So I contacted Apple and they told me that I needed to contact you even though I read on the other comments stated from your end that you fixed the disconnection or that you can’t fix it you reported it and they won’t fix it they told me it’s an issue with a developer and for me to get in contact through the review section of all places I would give this thing five stars and purchase it if I knew that everything was safe when my phone disconnects from the VPN I am unsure if the apps are still working in the background and then able to track me and find out my location or anything else about me while it’s just sitting there and I’m taking a nap or a break from the phone or what not I need to know what to do so we can further in this it’s an amazing service even the free part of it is really nice but still disconnects I have the Killswitch on too but I still get messages even though it’s disconnected I’m not sure how that works

fatty- mike.., Dec 30, 2021

What good is a vpn that won’t stay connected?

It loses connection when the device is locked. Proton blames iOS but other vpns I’ve tried do not have this issue so if there is an issue with iOS it is possible to make it work anyway but proton is content to deliver a subpar product and blame someone else rather than make it work. I like a lot about proton but if it won’t even stay connected it is utterly useless.Update since ProtonVPN responded to the above: proton continues to try and justify their inferior service by blaming apple. I cannot say what software (apple’s or proton’s) is to blame here but it doesn’t matter to me because either way the service proton claims in advertising to work on iOS does not actually work on iOS. And either way their competition has figured out how to deliver a working service rather than being comfortable shipping a useless service and blaming someone else. The persistent copping out causes me to lose further trust in the company, even if this technical issue is ever fixed there is a low likelihood I ever want to pay for their service again.

Gsjbdifibdjdq479999432, Nov 20, 2021

Read and learn what a VPN is, so you can know what preferences you are missing!

I have had Proton mail and Proton VPN for years. I read several reviews that were bad. Almost all was because the person just did not know where to look to change a preference or just does not know anything about how a VPN works. I have set up several profiles as to where I want to connect. Always use Secure Core. I like that I can change to any location, just by clicking on a profile I created. If one profile server speed is slow, I click on another. Guys, read the instructions and learn how a VPN works, it’s capabilities and how to customize it like you want it. Whatever VPN you use, make sure the servers are not in the U. S. And a country that is big on people’s right to privacy. Sad but true, the U.S is at the top of collecting, mining & spying. And I don’t support using VPN’s for criminal activities. I was an LEO for 27 yrs and I do not believe in just grabbing everyone’s metadata off their cells at a Super Bowl just because they can. Get a warrant!! In closing, I tried dozens of VPN’s and then ran many security test over the years . Proton passes them all. The only way Proton will fail it’s customer base, is folding from political pressure. But I think these guys & girls work at Proton for a reason. And that reason is because privacy matters.

LexP305, Mar 14, 2021

Constantly disconnects

A VPN is supposed to be a background app that, once activated, you can forget while you use other apps. This VPN constantly disconnects, causing “no connection” and “could not reach server” errors incessantly. When you switch to the VPN app to see whether it’s the problem again, sure enough its status indicator almost always says “connecting” (and often continues to fail until you manually stop and restart the process). This situation looks like Proton is trying to maximize insufficient connection capacity by quietly disconnecting clients during lulls in data transmission. That might be just fine if the the reconnection occurred instantly when a client’s activity resumed, but it doesn’t; instead, the user experience is one of frustrating connectivity interruptions so frequent and annoying that one becomes motivated to turn off the VPN altogether. This situation ruins the customers experience and puts the customer’s privacy at risk. It makes the subscription fee a bitter waste. I had a far better experience with PIA.

Margin_Al, Jun 26, 2022

No Interactive Widgets

Solid VPN but the lack of interactive widgets with iOS 17 make it kind of annoying to turn on and off. Some apps won’t function with it on.UPDATE: To clarify, the only widget on iOS currently is the Today View Widget. It only shows at the bottom of the other widgets. Thus it can’t be moved string and placed on a Home Screen. Also, it is not interactive. I’d like to see a few different options. 1) The ability to be able to have the ProtonVPN widget on my Home Screen with a simple connect/disconnect option that is interactive. 2) A larger widget option would also be nice that would allow me to connect to specific VPN profiles I’ve created. I downloaded SurfShark today just to see if it has interactive widgets that can be placed on the Home Screen and it does. I really don’t want to switch services, but this is a pretty basic feature that most apps have.Regarding, apps that don’t work with it on is because I have the ad blocker turned on. So I’d like to be able to toggle the VPN off with an interactive widget before launching those apps.

MyFavoriteNicknameWasTaken, Oct 07, 2023

Phenomenal Experience!

My concern for privacy and security has grown immensely the past few years, as my awareness grew. After much research and trials, Proton Technologies Mail + VPN services have truly been the best thus far to my experience, of course. I began with the free email account and made my way to the free VPN. Ultimately, I grew to enjoy & appreciate both Mail + VPN; therefore, I decided to upgrade to the Mail + VPN Plus (combo) subscription. The rest is history...I have no complaints. My transition from other mainstream services for personal email to Proton Mail have been relatively painless. There FAQs and fidelity in step-by-step guidance via their web-page(s) makes “doing it yourself” plausible. The intricacies to computer technology and all it entails can be intimidating, but do not worry, help is standing-by. Thank you Proton Technologies personnel from the bottom-up (& vice versa) for making this possible. I certainly appreciate all your efforts. Take care & Peace!

N3v@St0pBel1ev1n, Nov 28, 2020

Buggy

It takes multiple attempts just to connect to the VPN… And after ten tries when a connection is finally established, within a few hours the connection abruptly ends. Upon opening the app it says that I’ve reached my ten device limit when I only have one device (iPhone) that even uses this account (even changed my password as a precaution in case someone else was using my account so this is obviously a bug/glitch). Not to mention the fact that after locking the screen for more then a few minutes the VPN disconnects and you have to manually reopen the app and repeat the process of trying to establish a connection over and over again as usual. I understand that the vpn disconnecting on sleep is an OS wide problem but it’s clearly a problem that can be successfully circumvented as other VPN clients like passepartout have already created a working “always on” VPN that functions quite well for ios. But if not that, please at least fix these bugs to make the VPN usable…

Platooon12457, Jul 11, 2023

Really great value, but unfortunately pretty much unusable

The value of this vpn is amazing. You get it completely for free, no monthly payments or ads. Which is impressive considering how expensive most vpns are. But unfortunately you just can't keep this one on all the time. It makes your device so incredibly slow that there's no way most people are going to actually keep using it long term. It's nice to turn on sometimes, maybe if you're on a specifically risky site or want to surpass location restrictions or something. But you can't just always be running it in the background. You'll be staring at a picture forever before it finally loads in. Even just opening up something simple like Google has a huge delay. I had this on for a couple weeks but eventually got tired of waiting in between every single thing I did on my phone so I just shut it off.

Raven1082, Mar 21, 2023

iOS VPN App is fundamentally flawed

Initially I want to say that Proton is a fantastic company, their ProtonMail and cloud storage service that is in beta are fantastic products. The ProtonVPN service is equally as impressive but on iOS the service it is fundamentally flawed in a manner that undermines availability and confidentiality.The application has a critical bug where the VPN connection disconnects when a iPhone is locked. I have experienced this issue on 3 models of iPhones and actually stopped subscribing to the service in June 2020 because of this issue. Now 18 months later I signed up to try out ProtonVPN due to the WireGuard protocol support and I assumed this critical bug would have been corrected. The bug is still present after all that time and people use this VPN completely unaware their IP is leaking almost every time they lock their phone. I discussed this issue with their support team 18 months ago and just recently and they still acknowledge it’s a bug and suggest that changing protocol has had “limited” success for some users. I have used other services such as Private Internet Access (PIA) extensively where this problem does not occur at all.I strongly recommend using a different service for iOS until this problem is resolved.

Reviewer262626, Dec 02, 2021

Description

Proton VPN is the world's only free VPN app that is safe to use and respects your privacy. Proton VPN is created by the CERN scientists behind Proton Mail - the world's largest encrypted email service. Our fast VPN offers secure, private and encrypted internet access with advanced security features.

Proton VPN also unblocks access to popular websites and streaming platforms. Used by millions worldwide, Proton’s secure no-logs VPN offers 24/7 safe and private internet access, and does not record your browsing history, display ads, sell your data to third parties, or limit downloads. Free VPN features available to all users: • Unlimited data with no bandwidth or speed restrictions • Strict no logs policy • Bypass geo restrictions: smart protocol selection automatically overcomes VPN bans and unblocks censored sites and content • Full disk encrypted servers protect your data • Perfect forward secrecy: encrypted traffic cannot be captured and decrypted later • DNS leak protection: we encrypt DNS queries to ensure that your browsing activity cannot be exposed through DNS leaks • Always-on VPN/ kill switch offers protection against leaks caused by accidental disconnections Premium VPN features: • Access 2900+ high speed servers across 65+ countries worldwide • Fast VPN: high speed servers with connections up to 10 Gbps • VPN Accelerator: unique technology increases Proton VPN's speeds by up to 400% to give a faster browsing experience • Unblock access to blocked or censored content • Connect up to 10 devices to the VPN at the same time • Ad blocker (NetShield): a DNS filtering feature that protects you from malware, blocks ads, and prevents website trackers from following you across the web • Stream films, sports events, and videos on any streaming service (Netflix, Hulu, Amazon Prime Video, Disney+, BBC iplayer etc) • File-sharing and P2P support • Secure Core servers protect against network-based attacks with multi-hop VPN • Tor over VPN provides automatic integration with the Tor anonymity network • Split tunneling support allows you to select which apps go through the VPN tunnel Why Proton VPN? • No personal data required to sign up • Easy-to-use VPN app for iOS, iPad • Highest strength encryption for your connection makes it better than an internet proxy • One tap “Quick Connect” to secure your internet connection, especially on public Wifi hotspots • Unique VPN Accelerator technology increases your VPN speed by up to 400% for a faster internet connection • Proton VPN's Secure Core architecture allows our secure VPN service to defend against network-based attacks • We only use VPN protocosl that are proven to be secure: WireGuard • Independently audited by third-party security experts and we publish all results on our website • Trusted open-source code that can be reviewed for security by anyone • Data protection using AES-256 and 4096 RSA encryption • Multi-platform support across Android, Linux, Windows, macOS, iOS and more Join the privacy revolution Your support is important as it allows us to continue our mission to bring online freedom to people around the globe. Get our private VPN free today and enjoy fast VPN connections and a secure internet, from anywhere. Experts’ opinion: PCMag: “[Proton VPN’s] is a slick VPN with an excellent collection of advanced features, and it has the best free subscription plan we've seen. Few competitors can match its mix of affordability, features, and design. For all that, it gets a rare five-star rating and earns our Editors' Choice award” Mozilla: “There are many VPN vendors out there, but not all of them are created equal. Proton VPN offers a secure, reliable, and easy-to-use VPN service and is operated by the makers of ProtonMail, a respected, privacy-oriented email service... As a company they have a track record of fighting for online privacy and they share our dedication to internet safety and security.”