Prism Pay Bills, Bill Reminder

Name: Prism Pay Bills, Bill Reminder
Rating: 4.64245 (31674 reviews)

Finance

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Prism Pay Bills, Bill Reminder

Finance

4.6

31.7K ratings

Age Rating

Seller

Mobilligy, Inc.

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User Reviews for Prism Pay Bills, Bill Reminder

Truly amazing!!!

I never take the time to review apps, I think that if they work how they’re supposed to then why bother. But Prism has changed my Financial live and I felt the need to share. First of all this app is super user friendly, it literally takes seconds to pay your bill, see where all your money is going and how much you have left at the end of the month. It supports millions of billers, and it retains your payment history, and it even recognizes when you pay a bill outside the app so you don’t make a mistake and pay it again. I had an issue once and within minutes someone from their support team reach out and fixed it, and they owned their mistake and refunded me the late fee that my biller charged me, wow! They keep adding new features and they really do listen to what their customers have to say, which is all you’d ever what from a company. Kudos to their entire team for making financial lives easier, I know having control of all your bills can be overwhelming, but they simplify it so much that you don’t even realize it. I look forward to continue using their services!!

Cassylm93, Apr 06, 2018

Save yourself the trouble

Like many others have stated, this app used to be great! I loved being able to see all my bills and paydays in one place that reflected my payments and deposits in (relatively) real time. Other money apps out there only ever offered to track my spending but that’s not what I needed, Prism gave me what I needed. But then it got less and less usable as time went on. Billers stopped syncing, banks stopped verifying, the UI became very unintuitive and awful (and they got rid of the widget! I’m still real bummed about that part). Truthfully, I don’t know if an app like Prism (even in its old, workable state) can be sustained. With so many banks and billers out there, constantly changing security measures and whatnot, can one app truly keep up with them all? Basically, save yourself the trouble and skip this app. It pains me to say it. You’re better off getting one of those 99-cent jumbo calendars from the store that you can write in all your bills’ due dates on, and setting up online payments with your billers directly. Heck maybe even automatically if you’re in a position to do so. I’m relieved Prism was not my only system for keeping track of things, but it sure was a fantastic supplement while it functioned. Shame to see it become nigh-unusable now.

CZ-6543-6502, Apr 20, 2022

Update is junk

I had used Prism (pre-update) to successfully track and pay bills throughout the month. It was still valuable even though over the last few years some companies implemented 2 factor authentication and Prism integration failed. It was a minor nuisance to have to pay outside of the app since I would still be able to see when things were coming due. This new update, however, has killed the benefit of a bill tracking app. I can’t see more than a few bills at a time now. I can’t link billers or my bank account that were able to be linked prior to the update. As other reviewers have mentioned, the largest button on the landing page is “add biller.” Not sure how often the devs think this action will occur, but it is a bit absurd that THAT function is the most prominent. Some may find the list of accounts on the landing page helpful, but I certainly don’t. I like the visibility, but again... this is a bill pay app. I would prefer to see my bills. Even the “all bills” view doesn’t display more than a handful of bills at a time. I miss the old view where it was a no frills color coded list. I appreciated a running “spent” and “upcoming” total so that I could see at any given moment where I stood. The best parts of the previous app are gone. The new version is junk and is more frustrating than helpful.

frustrated_with_this, Mar 14, 2021

Losing it’s usefulness

Edit 2 for Dev response: Biometric security isn’t optional when it straight up doesn’t even work. It’s also been 5 months since an update the store page says now. I can click on version history and see you used to get regular updates just like every other financial app does. I’ve checked all my banking apps and they all get regular updates. When the OS gets more updates than your buggy app something ain’t right. Like I said before the only person working hard anymore on this app is the guy replying to (endless bad) reviews. Edit: The fact a financial app hasn’t been updated in 4 months tells me they won’t last much longer. There are numerous glaring bugs as serious as things like Face ID not ever being asked for! Sadly it’s basically just a reminder app for me now to pay my bills on time in a different app. I think the only guy still working at the company is the one replying to reviews…. Old review: I’ve liked and used this app for a while but it seems that banks and businesses are using new levels of encryption that kill prisms connection. Wells Fargo, PayPal, t-mobile no longer appear for me. Hopefully more don’t stop dropping off because it’s useful having it all in one app.

Hot-Flaps, Mar 22, 2022

Awesome!

Believe me, I never write reviews and I’ve used ‘next to all’ budgeting apps out there - Clarity, Mint, even tried to make up my own budget using an excel spreadsheet and none compare to Prism.I stumbled upon Prism by accident and I’ve been using it for about 4 months already and I just can’t believe I found exactly what I’ve been needing. Although a few of my billers aren’t supported yet, it’s not cumbersome to simply add a recurring reminder to my Outlook calendar with the due date and amount and just manually factor it in to my end of the month budget. Since Prism continuously refreshes in the background with your bank balance, it would be nice to see a feature added to recognize when bank deposit is made (salary paycheck, cash deposit, etc.) and factor that to get a more precise income for that pay period. (My hours vary due to overtime and I usually have to put in my base hours to get an idea of where I’d be).Nevertheless, they have about 98% of my billers and I absolutely love that it’s continuously in-sync with the external companies I use and I even get push reminders when a bill is close to being due or on the exact date. They even allow you to make a same-day FREE payment for you within the app! It’s truly amazing! I will be keeping this app for a lot longer than I anticipated and I hope to see my few companies finally included into the app at some point in the future! ❤️

Juniorr B-), Sep 22, 2019

Updated Review: Loved the old version, LOVE the new version

Update: when the first new update came out a few months ago, I was severely disappointed with the status of the app. I wrote my original review and then got the normal response of “oh thank you, we will work on the app....blah blah blah.” WELL, this new developer really looked at the feedback and fixed the issues occurring!! All of my complaints were fixed and then some! Great work and this app is fantastic and SO EASY to use and keep track of all of my finances!!! Thank you so much for all of the hard work and the great app!!Original post: When searching for weeks a year or two ago, I came upon the Prism to help align my husband and I on our monthly finances. I would use the app each day and it would help me stay on top of our bills without missing anything. Unfortunately the app was updated to a new design and now I’m searching for a new app. Don’t get me wrong, the design is nice, especially with the new calendar feature, but there are so many bugs. I can’t update the amount due on existing bills, can’t view past bills paid, and the help section just sends you to blank screens when you get to certain topics. Tried contacting to figure out the issue but just got sent to another blank screen. Looks like I need to find a new app....

lapointe2041, Apr 15, 2021

Loved it until.....

I have used Prism for years and love the app! BUT the customer service is horrible! I ended up switching to a new phone and getting a new phone number this past weekend and I didn't know I wouldn't have any way to access to my account (linked to my old phone number). It wants to send a link to my old number and no other way to update my new information. I have sent an email twice asking them to let me know how to getting around it sending me a link to my old phone and seeing if they can update my information. No one has responded (the auto response said they will get back to me within 24 hours and that hasn't happened) back. I have found two phone numbers online and no one answers. I'm super frustrated because I'm trying to get access to all my bills (can't remember all the passwords online and now I have to set up my account again) I didn't know I was going to have to set up everything again! Developers - have other ways to set up and change information. Ohhh... And have people there to answer an email and phone. I'm planning on leaving prism because of a lack of customer service.

MindyNeiswender, Apr 28, 2021

New update is awful

I have been using prism for years. Honestly, not sure what I would do without it. It has helped me manage my many bills and without the app it would probably have cost me a lot of late fees over the years just from myself being disorganized. This app organizes everything for me. That being said, the new layout is awful. I feel like I don’t have as good of an idea of what is going on with my bills and money with it. My friend told me she hated it so I waited until today (Feb 23) to update it. I regret doing so. My first experience was trying to pay $2500 on one of my credit cards. The payment has been “processing” since 7am and no way to cancel it so that I can just pay directly through the credit card company myself. If this bill was due today, it would be late because of this. So, my first experience with the update is awful, and already contemplating looking to see what other apps are out there that compare.. Please bring back the previous layout. Please!(Feb 24) I updated my review to lower the star rating. The bill is still unpaid and “processing”. I have made frequent attempts to contact customer service, nothing. I am no longer comfortable paying bills directly through this app. It worked fine before the update. The app frequently crashes now and I’ve also had to uninstall and reinstall to get it to open at one point.

Raerae2787, Feb 24, 2021

No More Late Payments!

In the past the only way I could consistently pay my bills on time was to pay them immediately upon receiving them. If I waited it never failed something would end up getting paid late or missed all together. Even when I paid on time it usually was a minimum payment of just some guess at what I should pay rather than any kind of budgeting. My first app that I started to use and helped me out immensely was Pageonce (now called Mint Bills) it was a game changer for me untill they reworked it’s format. It does a lot of stuff but for me it’s just confusing. Prism is more like Mint used to be, straight forward, here are your bills in a list or calendar form so you can easily see whats due now and what’s coming up. They keep improving it but they have held on to a simple, easy at a glance, format. The only thing I would like to see is the ability to manually sync all accounts at once. Not a big thing but would allow me to retain some of my laziness ;) Bottom line, this app is why I haven’t had a late payment in years! Thanks Prism!

Sparrrrrrky, Dec 19, 2018

Best financial app, period

I’ve been using Prism for years to track, pay, and manage my bills. The app has performed flawlessly, saving me potentially hundreds of dollars over the years in late fees, overdraft charges, and interest payments. If you have bills (who doesn’t?), you need to use this app. Hands-down the most useful money-related app on my phone. That being said, I’m not loving the new interface. The previous version worked just fine, and now a lot of features have been unnecessarily moved, and I’m having to learn how to use the app all over again. The “cards” interface is just...not helpful. None of the changes are improvements, and nothing has been refined. It’s made a trusty app more difficult to use, as it’s not as intuitive as the previous version. I don’t see the reason for the changes, and at the end of the day, I just flat-out don’t like it. That being said, UI design aside, I’m absolutely going to continue using the app because it’s still the best tool for the job. I still rated 5 stars because the app still does what it’s meant to do- allow you to track, pay, and manage all of your bills in one app.

User7420j, Feb 08, 2021

Description

Never miss a bill or pay late fees again! We automatically track your bills & send due date reminders, for free. See your income, account balances, & monthly expenses at a glance. * Featured on the App Store. * NerdWallet’s 2018 “Best app for paying and tracking bills.” * Over 14,000 five star reviews! * Over $1 billion in paid bills. -- FEATURES -- - More billers than any other app (over 11,000)! - Automatic bill tracking: due dates, bill totals & payment history - Free same-day bill pay - Alerts and due date reminders - Easy-to-understand graphs of your finances - Payment history - Bill calendar view - Comprehensive bill list view 5 Reasons you’ll love Prism: 1.

We tell you what you owe, when you owe it. 2. Pay bills in seconds, for free. Schedule for same day or weeks out. 3. See all of your accounts together. No more logging into multiple websites. 4. We support more billers than any other app! New ones added every month. 5. Security. Our commitment to security has allowed us to process over $1 billion in bills during the last six years. • We never sell your sensitive information • 256-bit AES encryption • Delete your account any time • PIN/biometric authentication settings -- Billers -- Includes national billers like USAA, Verizon, Ally Auto, and Navient, to smaller local utilities. We also cover larger mainstream banks and credit card providers, like Chase, Bank of America and Wells Fargo, to community-oriented credit unions, like Boeing Employees Credit Union, Alliant Credit Union, and Suncoast Credit Union. To learn more about how we protect your data, please visit https://www.prismmoney.com/about/security. Want to get in touch? Find us on Facebook or Twitter @PrismMoney, or message us in the app. Thank you for all of your five-star reviews! It means a lot to us. Questions/comments? Email us at [email protected]. We love hearing from you!