PLS Mobile
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Mobile
SDK by Qonversion.
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User Reviews for PLS Mobile
Awful customer service and
I was advised at a PLS location. to have a Western Union transfer loaded to an Xpectations card, because this way I would not need to pay in order to have the money deposited in my bank account. The card did not work at my bank and the only solution the store manager gave me was to be charged 1% of the toral amount in order to be able to get my money. This is unacceptable for no one should pay to receive a Western Union transfer. The sender already paid to send the money. I left a voice mail and I sent an email to PLS and got no response! My advice: Don’t use this service
Notary
I like the app, love the service I receive whenever I’m in the store. My only concern is the app advertising that the store has notary services when it doesn’t. I have always known for PLS to have one available and this is inconvenient. Please take down this part of the app as it may save the company time having to answer a call for users to check.
Money transaction
I really would like for this banking to work with any other money app for transactions like zelle, cash app and also be able to connect to Apple Pay hopefully in the near future. Another thing is getting charged for taking out money at pls locations I don’t understand why we would still get charged for taking out our own money when we are already paying a monthly fee and still pay extra fee when pulling out money at atms or some online shopping Other than that The card works great
Horrible
So the basic functions of the ap are simple and work mostly my issue is that after getting a new device and phone number I was unable to use the account. I called and they couldn’t help me get in to account and told me the only way was to create a new account with a new email address. I’ve used the same email address for a long time and only have one. While not a huge deal to create a new email it just seems stupid that I had to at all. Looking for a new prepaid card because of it. Customer service was a joke also
Just a suggestion
I have no issues with the app. It’s been great at what it does. I do have a couple of suggestions that I feel would make it better. Number one would be to update the pay dates for the direct express more often so that people who use direct express can know when they’re money is coming in. Also maybe make it to where you can move money to and from another banking institution. Otherwise this PLS app is efficient.
Mobile App Rate
I like the idea of conveniently looking at my card balance, card usage history, making card changes like account info,transfer,Freeze card etc. BUT the app barely works. It says all the time “Error Retrieving cards” so you have to continuously refreshing the screen until the correct screen comes up. Then once your in , it’s no problem. It’s just getting to the actual card on the app . When you try to call the customer service they’ll say “we don’t control the app”
Functions as wanted for internet transactions
With credit rating all shot to pieces the PLS service allows meself to remain a player to online $ transactions $ #reliefAmazing to think of millions of electronic zeros and ones traveling from New York to California and back again literally at the snap of the fingers. Totally cool what an iPhone, a computer, and a corporation or two can accomplish. Cheers.
Appreciated customer
I really love this app it’s a secure way to save your money aside from your bank account it’s very secure the customer service staff is always available should you need them and it gives you the ability to freeze your account when not being used to protect your funds in case you lose your card or it gets stolen. I give 2 thumbs up
Useful App
PLS is a great outlet for people like myself without a credit card or cards and or a bank account. The app allows its users to keep track of their money. My biggest complaint with the app is that their is no (easy) way I can find to move money from the PLS “Expectations Card” to another card or account. I’m pretty sure there used to be an option on the app or website for moving money. Besides that, this is a very good app to have. Especially, if you often use your card for online shopping.
Great Support
The app is really easy to manage and take account of any transactions pretty quickly, The staff at the stores are amazing too , always end up with Herman a customer service representative from a pls store on 51st and Indian school rd Phx Az. Always great support, quick and easy to talk to and gets things done fast. Always asks if i need anything else and is very friendly!
Description
Take control of your finances with your phone. With the new PLS app, you can check your daily balance before you make purchases with your prepaid card. You’re in charge: • Freeze and Unfreeze your Prepaid Card • View statements • Check deposits • Know your balance • Review card activity • See transaction history • Verify card status • Find your store Download the FREE app today!
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