PetDesk

Name: PetDesk
Rating: 4.83729 (208453 reviews)

Lifestyle

View in App Store

PetDesk

Lifestyle

4.8

208.5K ratings

Age Rating

Seller

Locai, Inc.

View in App Store

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User Reviews for PetDesk

Love it!

I love this app! My local vet posted the app on their website and I decided to check it out. This app is exactly what I needed. I have several pets and trying to remember how much each of them weights, how old, or which brand works better for them was some times a challenge. I used to have all of it on a note stored to my phone. Sometimes I couldn’t find my note. This app really helps me keep track of everything. I schedule appointments, order monthly flea meds, set reminders to give monthly meds, and so on. It also keeps a history of all the visits. It allows family sharing which is nice. BUT... I wish it had a way to give access to others. Maybe like teams, or members kind of thing. That way I could add my husband, and daughter and they could also see or schedule appointments, or give meds when needed, check to see if meds have been given yet and so on. And basically have access to all the same information for easy communication when you have a special needs animal. Our furry additions are members of our family and our family is not just me.

10 but whose counting, May 16, 2020

The best and most talented and caring

We found Newport Animal hospital through a friend when our nearly 11 year old Westhighland Terrier was diagnosed with n stage kidney disease. Our other vet misadvised us and basically wrote our Willie off. Dr Andrew confirmed his critical kidney disease however he took him off unnecessary medications which he had been put on by our other vet, he proactively started IV fluids on a daily basis to aid his kidneys, he gave us food that was healthy and Willie liked (He did this 2 times) and he and his colleague Dr. Amy, along with his technicians and people at the front desk were and are so caring, thoughtful, and skilled! We are so grateful that we found this animal hospital which delivers state of the art personal care to our dog, that we will bring our other dogs to them from here on in! I have experienced many animal hospitals and veterinarians as we have had dogs throughout our lives but Newport Animal Hospital with its bright and talented doctors and caring and skilled staff is the best I have ever experienced!

Annie kates, Mar 16, 2020

Looks amazing but...

The app is very intricate and well managed. I love how you can add reminders and to-do lists. I bet these features are amazing and I would rate it a higher rating but unfortunately the app will not allow me to add reminders of any sort. I was only able to add my pet profiles and providers. It won’t let me add any sort of record/reminder of given medications, vaccines, etc. Every time I fill out every field for the reminder and click create, a pop-up that states “Sorry. Request failed: bad request (400)” appears. At first I thought it was because I didn’t fill in every field but that wasn’t the case. Plus I deleted the app and downloaded it again, nothing. Please sort this problem out, I would hate to leave this bad review over an issue that can be resolved. I really want to be experiencing the app that most of the pet owner community is buzzing about!

Anonymous33445, Feb 22, 2018

First Time Visit

I was impressed at the service of the staff and their efficiency. Coupled with warm greetings and professionalism. Dr. Treated my bunny Mocha with such care and educated me on the treatment of fleas which I was shocked because Google seems to think bunnies don’t get guess. Boy, were they wrong. I’m was anxious about Mochas bald spot on his head but after the Dr. assured me it was fleas I felt so relieved because it at least it wasn’t depression or dental issues. Mocha was given an inflammatory injection and is now home resting. I was able to buy the RX right from PetCo and two supply from PetMeds. I was happy that Mocha has a new Dr and staff that love him. Oh the exam price was so affordable. I’m super happy it did not cost that much. Thank You South Shore Pet Clinic! Bunny Mocha says hi.

Cruz Crew Girl, Sep 03, 2021

Not inclusive of farm animals, doesn’t track pets history

I was very excited when my large animals vet began using this app. Until I realized that there isn’t a species option for “goat” “cow” “chicken” “pig” or “duck”. I have had to register all of my goats as “dog” because when the “other” category is selected there is a glitch which will not let you advance through the rest of the pet profile. All of my cows are registered as “Horse” again, because of the same glitch that doesn’t allow processing with “other” selected. Also, I really expected this to function as a “MyChart” for pets and when my vet came to the farm I told them I was so excited I would be able to track vaccinations and health exams through this app. They looked at me like I had two heads. They told me they don’t have a way to input information into the app, and they didn’t even know the practice had begun using the app. So, maybe I can kind of make appointments, but it’s really disappointing otherwise, and not farm friendly or inclusive.

ER_Nurse/mom, May 04, 2022

Love the app and it’s functionality!

A few years back our local vet switched over to this and at first I was hesitant, but we’ve use this app countless times and it is incredibly simple with great functionality. You’re able to go through and select your animal that you need to bring in. Do you have the option to select what is needed such as a follow up or an emergency etc. which is very nice. Once you’ve selected what you need at that point you go through and get your animal all set and when you show up they are ready and expecting you. You’re also having to go through here and get medication orders taken care of which is also very nice. I don’t know if you’ve got pets I would definitely say this is a must have app.

Guessohw, Aug 24, 2021

Great app! A small flaw though.

There isn’t an option to message my veterinarian through the app. However, I don’t know if that’s the app itself or my vet may not have it set up. Other than that, the app is very easy to navigate, very user friendly. It lets you view everything from vet records to prescription medications and their ability to deliver those as well as other food or vet recommended products. My vet’s address, phone number, and photo of the clinic itself make it very easy to contact them via phone. You can also request appointments in the app. I’ve used it to make appointments and order medications to be picked up from the vet, but I may start ordering them to my home monthly due to my work schedule. It’s hard for me to get there during the day so the delivery will be a life saver. If there were an option to send a message to the vet for questions about care or other needs, or if the app developer(s) can explain why there isn’t that option, I’d rate it the full five stars. That is really my only qualm about the app. It’s an amazing app and I have recommended it to other pet owner friends of mine and will continue to do so. Great job y’all!

JacyBates, Nov 09, 2020

Multiple locations

I like the app and I rate my Vet highly. However, there was one problem that I experienced with managing my appointment via the app. I made my appointment on the app and subsequently realized that it had placed me at my Vet’s location that is 45 minutes away, instead of the one 10 minutes away. I called the office and they changed it for me. Later, I received 2 confirmations via the app. I confirmed the one I wanted & cancelled the other and I received a confirmation of my appointment at the right one. However, when we arrived for the appointment, my cancellation of the wrong appointment had wiped out my good appointment as well. They worked it out for me, but I think that this app is not built to handle multiple Vet locations for the same entity. Perhaps this issue can be resolved. Thank you.

LokiMar2018, Mar 03, 2019

Nice, but needs a bit of coding help

I like that you can schedule appointments and have an easy place to organize most of your pet’s information. There is a fairly annoying bug in that you cannot delete old messages and continue to get reminders—even postcards!—for things already taken care of. For example, the practice forgot to save two of my pets’ records, even though they had them, and set a reminder for me to provide them again. I did. They had them. PetDesk had them. The reminders were deleted from the practice’s systems. But PetDesk continued to remind me about them and there’s no way for either myself or the practice to delete the message with reminder out of PetDesk. You also cannot add OTC medicines to the pet’s medicine list from the user’s side, creating an incomplete record. Finally, you can only add one note per pet, and that is limited to a certain number of characters. This is prohibitive and again leads to an incomplete record. As pets age, people need to be able to track weights, breathing records, and will have increasing questions for vets, all of which could be stored in the pet’s notes... if you could have multiple notes with unlimited character text boxes. Very close to being a great app. Fix the coding on these few things, and it will be ready.

RagenS1, Apr 20, 2018

Great care of all 4 legged family

Have been going here a very long time. Dr Schrader fixed my lab Xena when she got hurt. Then later when she was dx with back leg meniscus dr Findley helped her and helped us in how to care for her without surgery. After that visit I transferred all our 4 legged family members here. Dr Findley has helped many of our family to better health. This time we saw dr Brian K He was very nice explaining everything. Apollo liked him also. The staff are nice and make a fuss over all of their patients. We have needed help in the past for payment of a problem and they were very accommodating. And never once did we feel that were bad fur parents for asking for payment plans. I have recommended this practice many times over the years. Thank you for help with problems and just routine checks

soccermomx1, Dec 23, 2018

Description

Our goal is to help your pets live longer, happier, and healthier lives. PetDesk puts you at the center of your pet’s health needs by seamlessly connecting you with the best pet care professionals near you. Now it’s easy to be the best pet parent you can be.

Effortlessly manage your pet’s health in one place with these indispensable features: APPOINTMENTS With our 24/7 appointment request tool, your favorite pet care providers are always just a few taps away. REMINDERS, MESSAGES AND TO DO’S Sync reminders and add custom to-do’s to your calendar. PROVIDERS Add and quickly view your pet care professionals in one place (veterinary clinics, grooming facilities, boarding, pet daycare, and more!). LOYALTY Earn points for every dollar spent at your favorite pet care provider locations. MEDICATION REQUESTS Easily request medication refills for your pets.