ParkColumbus

Name: ParkColumbus
Rating: 4.50462 (11886 reviews)

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ParkColumbus

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4.5

11.9K ratings

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Parkmobile USA, Inc

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User Reviews for ParkColumbus

You should be allowed to change information within first 5 minutes

Besides this whole electronic parking being prohibitive to people without smartphones and the outrageous price jacking up that has occurred with the roll out without a vote, this app is terrible. If you pick a wrong vehicle and immediately realize it, you are out $7. Did you pick the wrong zone? Out $7 more and then pay another $7 and hope you have everything correct this time. The fact you can’t make any adjustments within the first 3 minutes is a shame and a scam.

Big poppa203, Jan 03, 2020

Have the developers of this app ever tried to use it?

This group needs to hire some UX specialists - or they need to communicate better with the parking authority, because the representation as to what is supposed to be happening but what is happening are two different things.Now back to the UX - If some one new to the area can’t figure out how the signs on the street are supposed to coordinate with the app then it doesn’t work! The interaction between the customer account portal and the app is so bad that it feels like going back to a website that is a decade old. It is the developers job to make things work for the group that has hired them, this developer obviously hasn’t figured it out - at least in Columbus.

Carndt182, Mar 06, 2019

Doesn’t even work.

I was moving into my new apartment and left my car parked in one of the spots below my garage so my parents could park in my spot to move me in. I used this app thinking I’d be fine for the 3 hour limit since it’s posted all over the garage to use it (the garage is park place Columbus connected to the Wilson place on OSU campus). I go out when I have about 5 minutes left on my meter to move my car back to my spot and I see a parking ticket on my window for $20. Apparently the app and garage do not communicate properly when people pay for their parking. Not worth my time and money to use if it’s not going to actually work.

Casebug, Aug 17, 2019

Exit Crazy California & Come to Beautiful, Friendly Ohio

I I have loved Ohio ever since I arrived about a week ago. California has crazy gas prices, crazy housing prices, and so many tourists that nails are expensive as well. People are so busy making a living there they don’t have a lot of time to be friendly. Ohio is completely different. You can tell by the lines that are not separated with Francis but this is one open country with friendly, open people. ago

general bisber, Nov 16, 2021

Not a good fit for couriers...

Mandatory minimum times is ok, but not if I cant “leave” or park at more than one spot. As a courier who may only be at a place for a few minutes and then needs to pay for parking at another location this is not an option you can use. Pay to park for a minimum of 30min and you can not use it to park again for at least 30min but may need to pay to park 2-3 or even more in this time frame.Update.... Parkmobile recommends I contact the owner of the spot and completely missed the point of my post. Furthermore I have found that this is clearly a designed part of the app as they include the topic in their faq where they simply( summarized) state you cannot pay to park at two locations at one time. This is the flaw I mentioned in giving my review and I stand by it.

ikwik76, Apr 15, 2021

Not worth it

This whole situation is a joke. No meters so zoning is a mess. Good luck getting out if your crammed between two other cars. No meters means no cash. The app loves to sit and spin and crash like a cheap date. But it’s not cheap, well not anymore at least. It’s three and a quarter now. You’d think with no meters the costs would be lower. But like everything else, you can bank on that going up too one day without warning. My personal saving grace, I don’t live in Columbus so I only have to deal with this garbage a few times a month. So good Job Columbus! If you keep this up, you’ll look and smell like LA in no time🤢

jay869645, Jun 21, 2022

Adding pain to punishment

I previously wrote a negative review for this app, because it is destroying the Short North, making it more difficult for employees to park there, and charging a rediculous hourly rate and all the developer had to say was, "please cite specific sources for how the app didn't function properly." This is exactly the problem! The developer (and the city) has blindly rolled this out not giving a single care to the people negatively affected by the app but rather that it destroys the neighborhood, punishes the employees of the area, and price gouges the way it was designed to. That is very, very unfortunate.

Jeff Jjjjjjjjjjjjjj, Dec 27, 2019

Couldn’t be worse

I live in one of the new zones. My roommate applied long ago and has heard nothing about his application in weeks. You can’t pay for extra guest passes through the app, despite that being the only option. You have to change passwords to even make it work. The app basically just brings you to the web page to log in anyway, so what’s the point? Moreover, what’s the point of doing this electronically in the first place. A sticker on residents’ cars and a rear view hanging plastic permit for guests is no issue and avoids all the ridiculous “we can’t process your request at this time” notifications you get when trying to pay for extra guest passes, which I wouldn’t need if my roommate didn’t need to use my guest pass to park at his own house.

onlyeverreviewedthisawfulapp, Jan 26, 2019

What happened to the minutes

I have use this app for a while. I noticed since the first of the year, the minute option is missing. If I only need 2 hrs and 15 minutes, why do I have to pay for 3 hrs. This is ridiculous. Change it back.Thanks for replying.

OrionIDGAF, Jan 13, 2021

Short North Parking

First off this company(park mobile) lost a bunch of our emails and passwords in a breach earlier this year. Beyond that, they partner with cities to create an awful parking experience.Specifically here in Columbus:The use of this app and the new parking rules in the short north are harmful to everyone. An area known for its bars and restaurants now limits you to a 3 hour parking limit that requires you to move your car to a new zone (not even new spot) after your limit expires. You also can not park after 10pm which effects workers and patrons of the establishments. Definitely can not have a drink with a meal or go out for drinks when you are forced to drive every three hours to find a new spot. Let alone feeling rushed at dinner to go move your car. Why would I want to visit friends who live in the area or go out when the parking situation is now worse than before? I’d appreciate if the developer of this app would make known the frustrations of its users to the Columbus parking authorities. You obviously work for the parking authority so please make them aware of our frustrations.

Runnric, Sep 03, 2021

Description

ParkColumbus Parking – Find Parking in Columbus A Smarter Way to Park Parkmobile USA, Inc. The ParkColumbus app, powered by ParkMobile, gives you a smarter way to park in Columbus. Easily pay for on-street and off-street parking right from your mobile device.

You can also reserve parking ahead of time in lots, garages, venues, airports, and universities across the country. You can use the ParkColumbus app in over 370 other cities across the country, including New York, San Francisco, Washington, D.C., Atlanta, Chicago, Miami, New Orleans, Dallas, St. Louis, Minneapolis, Pittsburgh, Philadelphia, and more. Why Use ParkColumbus? • Skip the meter and easily pay for parking from your mobile device • Extend your parking duration remotely from the app • Get alerts so you know when your parking session is going to expire • Reserve parking spots ahead of time to save time and money • Use ParkMobile in over 3000 locations coast-to-coast including venues, airports, and universities How to Set Up Your Account • Download the ParkColumbus app and create an account with your email address and password • Enter your license plate number and the state where your vehicle is registered • Add your method of payment and start using the ParkColumbus app How It Works On-Street and Off-Street Parking: • Enter the zone number on the posted signs around the meter • Select the amount of time you want to park and confirm your information • Touch the “Start Parking” button to begin your parking session • Extend time in the app if you are running late • Touch the “Stop” button to end your active parking session Parking Reservations: • Search for the area where you want to park and select the specific parking location • Choose the date/time and complete your reservation • Follow the instructions in your confirmation to redeem at the parking facility App Features • Customizable notifications delivered via email, text, and/or app • Save your favorite parking locations for next time • Store up to five cars in your account • “Find your car” feature directs you back to the location where you parked • Turn-by-turn directions to the parking garage where you reserved your spot • Multiple payment methods available including PayPal, Visa Checkout, ApplePay, MasterPass, ChasePay, and most major credit cards About ParkMobile Parkmobile, LLC is the leading provider ParkMobile, LLC is the leading provider of parking payment solutions in the United States, helping over 13 million people easily find, reserve, and pay for parking from their mobile devices. Looking for Help? At ParkMobile, we’re serious about customer service. We process over 200,000 parking transactions every day and we know that every now and then, something might go wrong. If you have an issue, we will do everything we can to make it right. Our customer service is 24/7/365. If you need help, here’s how to get in touch with us: Web: https://parkmobile.io/ Email: [email protected] Online Help Center: https://parkmobile.zendesk.com/hc/en-us Video Tutorials: https://www.youtube.com/playlist?list=PLkFsfUAHrnUc5jOm9XtjOmmJQt4YTTCyA Twitter: https://twitter.com/ParkMobile Facebook: https://www.facebook.com/ParkMobile/