Opsgenie

Name: Opsgenie
Rating: 2.31429 (70 reviews)

Utilities

View in App Store

Opsgenie

Utilities

2.3

70 ratings

Age Rating

17+

Seller

iFountain LLC

View in App Store

Price Intelligence:

Average for the Utilities category The most popular in-app price for the app

Grow your in-app revenue

while we take care of your subscription management.
Mobile SDK by Qonversion.

Learn more

Price Intelligence based on:

213,517

apps aggregated

8,172,290

in-app prices defined

main categories

In-App Purchase Price (Subscription or Non-Recurring)

vs. average for the Utilities category, $, by region

Build, analyze, and grow in-app subscriptions

with the most powerful mobile SDK for subscriptions

Explore

User Reviews for Opsgenie

Needs Inprovement

The app works but is very limited. If there is a way to see an extended period of time as to who is on call, I have no idea how to see it. I can only view who is currently or next on call, sometimes I need to see who is on call the rest of this week or even further in the future but I cannot. Can a calendar of some sort please be added?

==ShowOff==, Apr 21, 2021

Volume on alert needs improvement

The ringer volume should be the control for alarms. This is my #1 complaint about this app and I’m not sure how this hadn’t been addressed. If I turn my volume down during the day and go to bed without remembering to crank it up to max I miss alarms. Basically makes the alarm system worthless. And I don’t want my app volume on everything else on max 24 hours a day just to support OpsGenie. Please change alarms to use ringer volume instead of phone volume. Thanks for your consideration.

Abroad, Jun 08, 2019

Love the new sounds, app is polished

I’ve had OpsGenie for a long time now. It was a bit rough around the edges at first, but now it’s a first class app!I really love the new alert sounds. The ones before were too limited. Now “sad trombone” makes me smile every time I get an alert 😁

BoomShadowJake, Jan 09, 2019

Pure trash

I wondered why this app had such a low rating - now I know of at least one. When your in-call period starts and ends, you get a push notification with sound. No option to disable or change the settings. My dudes, I want to be woken up if there is an actual incident that needs attention. Don’t wake me up just to tell me my shift is ending.

Brandon098, Feb 02, 2022

It works, but is frustrating to use

The apps aims to be simple and elegant, and it is in some ways, but can be frustrating to use. For example:1. After acknowledging an alert, a pop up panel appears at the bottom of the screen telling you it was acknowledged. While it is up, you can’t swipe to acknowledge another alert. You have to touch the screen to make it go away first. 2. When you choose to close an alert, you are asked to confirm closing it. This is frustrating and in the way. 3. They took away they option to touch Ack after swiping an alert. Now you have to touch a more button and then touch ack. Just from a general perspective, before the latest update, the app already had these extra annoying steps in the way of quickly working with alerts. After the update, it’s gotten even worse. Just let us one touch to acknowledge and close and don’t throw up panels that tell us we just did what we thought we did. Make this app require the fewest touches possible to take care of multiple alerts quickly. After all, we don’t actually want to be using this app. We wished we never had to.

Cordoor, Sep 15, 2019

Works Great

We’ve used the Opsgenie app for years. Very stable, notifications work well, the app is responsive and has all the features I need. I’m not sure why so many others have issues, probably the end user.

EarthCheese, May 10, 2022

Missed or Delayed Alerts

Several times alerts are missed or delayed, even though the log shows delivered. Last night I woke to an alert that came a couple minutes after it had been escalated and acknowledged by my boss, more than 20 minutes after I should have been alerted. Needless to say, this doesn’t make my boss happy and is embarrassing for me.

Mr-Alexander, Oct 16, 2020

Unforgivable constant forgetting of my password

I use a password manager and don’t runner stamp passwords anywhere. When I am out with only my phone - SO many times SO frequently the app decides “it cannot sign in” and requires my password again. I’m trying to ack an alert. That means I need to go home or have my laptop with me to pull password out of password manager and manually re-enter it. That’s a huge problem when you’re afk at dinner. It’s excruciatingly so frustrating I cannot give this app anything above one star until this is addressed.

Shampster, Jun 05, 2020

Change the alert tone

It is really annoying that the App’s alert is the iPhone’s default alert. Most of the apps use this one and alert of them makes you look at your phone. Change the alert tone. It is easy!

Sina--, Jul 21, 2019

Infuriating

I know no one likes alerts but since Atlassian took over this app has just gone downhill trying to look more streamlined.The MOST annoying thing for the past couple of years is the banners the insist on preventing you from using the app while they’re there. Reaching the “mute for 5 minutes” button is impossible if there’s any type of outage that generates multiple alerts. Pick a different platform until they sort this app out if you can. The only reason it didn’t get one star is because it does alert and supports heartbeats which are useful.

user54175417, Sep 10, 2021

Description

Opsgenie is a modern incident management platform for operating always-on services, empowering Dev & Ops teams to plan for service disruptions and stay in control during incidents. The Opsgenie Application for iOS delivers the power of the solution to your mobile devices. You can receive push notifications when alerts and incidents arise, take action directly from the application, understand the status of all known issues and manage your on-call responsibilities.

Opsgenie for iOS is free for all Opsgenie customers and requires a subscription to Opsgenie service. Your Opsgenie administrator will send an invite via email for you to create an account. Once your account is created, you can log in to Opsgenie service from the iOS app with your Opsgenie username and password. You can view additional documentation at http://www.opsgenie.com/docs/dashboard/ios-app Features: * Customizable dashboards for responding to alerts and incidents faster * Ability to create alerts and incidents with ease * Easy access and response to alerts and incidents (Acknowledge, Close, Escalate to Next, Take Ownership, Snooze and many more) * Ability to execute custom actions on alerts and incidents (i.e ping, restart server, …) * Opsgenie-hosted audio & video conferencing (Incident Command Center) to effectively collaborate during incidents * Service Catalogs to identify and manage service units * Ability to track each service’s status via dedicated status pages * Ability to define & add responders and/or stakeholders to incidents * Ability to select multiple alerts/incidents and execute an action for all * Alert/Incident list pages supporting native swipe gestures for actions * Ability to save and reuse the searches previously defined in order to filter alerts and incidents * Who Is On-Call page which enables viewing all schedules and active rotations of the moment * User Directory that enables accessing all users and their contact information * Ability to easily contact users via phone call, SMS, email, and Skype * Ability to mute/unmute notifications * Ability to enable/disable notification preferences, notification rules and contact methods