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OC Bus

  • Travel
View in App Store

OC Bus

  • Travel
4.6
1.7K ratings
Age Rating

4+

Seller
Orange County Transportation Authority
View in App Store

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User Reviews for OC Bus

1
Invalid ticket

Idk why but I keep getting invalid ticket days in row even though I paid. This is very upsetting what is the point to have app if it’s doesn’t work? This app makes both the driver and buyer uncomfortable, very stupid. Why the heck do I have to explain why app doesn’t work? How would I know? Please fix this stupid app and stop taking away people’s money please

@twohouseandoneboy, Apr 12, 2022
1
OCTA IS A CROOK

I recently bought a promotional ticket which I had another ticket with a week still left on it. I ended up finding out that the ticket purchased wasn’t activated in the time needed which was a week later after the other expired. Why would anyone have two activated at the same time. On top of that they didn’t honor a service which I use to get to work and get home only to find out they have a NO REFUND policy on tickets. ITS JUST BAD BUSINESS, says a lot about OCTA

101980, Jul 27, 2022
4
Good app tickets often fail

I use the app every day for heading to work since it has launched and it is a nice application. Works effectively the same as the old one with a few extra utilities with separate purpose though once consistent issue I have noticed since launch is that the tickets will occasionally fail in contrast to the old app. It made me avoid moving to the new one and every now again periods will occur where tickets purchased a minute or two before embarking a bus will state invalid. My guess is that when purchased I have noticed the expiration is set to the same minute it is purchased regardless of if you activate it or not in some cases though it has been intermittent.

dhatfie, Feb 03, 2022
2
Downgrade from the old app

Making this new app was pointless. With this new app you can’t use your old octa account you have to make a new one. The “trip planner” is literally just the web version of google maps embedded into the app. You get this annoying pop up asking if you want to switch the actual google maps app every time. Also why do we need a separate app for OC flex? Why not just combine everything into a one OC transit app?

Edm is awesome, Nov 27, 2021
1
No longer have access to my bus pass

I’m an IVC student. I depended on the old app for transportation. Now I don’t have access to my bus pass because this app requires you to make a brand new account instead of saving information from past accounts. The old app worked wonderfully, I think this new app is unnecessary. They could’ve just updated the old app instead of making an entirely new one if they really needed to.

Fallon Bryan, Jan 05, 2022
1
I want immediate action.

I use this app every single day. Their trip planner is buggy and I don’t recommend using this app for more than purchasing tickets. They had a sale, 5 day passes for 15. I bought two bundles, a couple days apart. None show up on my app. I’ve logged out, restarted my phone, redownloaded the application, but my tickets still won’t show up. My bank account was charged and the app shows your purchase history where it shows the ticket bundles were bought, but I have zero access to the tickets themselves. This is not an honest way to make money. I didn’t donate 30$ worth of tickets to Oc bus. I want immediate action.

guavajellyruby, Mar 21, 2022
5
App crashes when trip planning ahead

Not a bad app. Works well. Unless when you want to set a time to leave later in the day. Overall the app works well except for the above

jamed69, Jun 24, 2022
1
wasting my money

i was forced against my will to get this new app since the older and better version isn’t allowed anymore and all i gotta say is this app is terrible compared to the previous version. even the bus driver agreed. after purchasing my tickets on the app and trying it on the bus, a red screen popped up and said “INVALID” so i just wasted my money then? extreme downgrade

mac24onals, Dec 02, 2021
3
Some Issues But Not Bad

I am a Fullerton and Cypress College student who relies heavily on my school given bus passes. Since I had one from each school, I also allowed my friend to use my unused one since he needed a way to get around. With this new app, I have lost both my tickets and I am not sure how to get them back. I followed the instructions in the email sent out but it says I have no tickets and I have even used my school email and such as told to do by the school. I’m not exactly upset but I wanted to bring that to attention with OCTA and hopefully they can get a fix out or something because my friend and I just lost our rides to everywhere and beyond!

NeonAnnhilator, Nov 17, 2021
3
Barcode wouldn’t read at bus

The times I’ve used the app and scan it at the bus would not work. Overall the app is convenient but still need work. Maybe its the scanners but idk

onenotemac user, Dec 07, 2021

Description

Welcome to the new release of the OC Bus App, a complete replacement of the previous app by Orange County Transportation Authority. The new OC Bus App gives you everything need to plan, pay, and ride using your smartphone. Purchase a single ride, a day pass or a 30-Day pass then activate your pass when you’re ready to ride.

The new OC Bus App makes traveling by bus easier with more user-friendly features and navigation including color coded passes for each rider type, a larger QR code for easier scanning and in app notifications for bus changes. Simply download this free app, register your credit or debit card in our secure system and you’re ready to ride. For a smooth transition use the same email address used for the last OC Bus App version. Full versions of the mobile app are now available in Spanish and Vietnamese! WHY THIS APP MAKES RIDING EASIER: 1. Eliminates paper passes. 2. No need for cash or exact change. 3. Store multiple passes for future use. 4. Add fare instantly using a credit or debit card. 5. Large QR code for quicker boarding. 6. Color-coded passes by rider type. 7. Activate a single fare or multiple fares for a group of riders. 8. Streamlined purchasing through the app or on the OCTA website.

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