MyPostcard Postcard App

Name: MyPostcard Postcard App
Rating: 4.71895 (5298 reviews)

Travel

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MyPostcard Postcard App

Travel

4.7

5.3K ratings

Age Rating

Seller

mypostcard.com GmbH

View in App Store

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User Reviews for MyPostcard Postcard App

I want my money back.

I am not happy. At all. It was advertised that I could send a card and have it received Just in time for Valentine’s Day! Clicked on the link in the email to send the card. At the check out it asks what day you want it delivered so I selected February 14th. February 14th rolls out and I get an email saying my card is now in the mail and will arrive in 3-6 days. Excuse me? So I sent in a complaint and their complaint department told me they don’t have delivery dates just send by dates. No apology, no solution on how they are remedy the situation. That is not how to handle the situation. At the very least you should have said yup we worded the option incorrectly. Change the wording to send on this day instead of deliver on this day. There is a HUGE DIFFERENCE. I understand mistakes happen but this is not the issue I’ve had with your company. But don’t worry there will not be anymore after this as you will no longer have me as a customer. Thanks for ruining my holiday.

1-.2/,:,4;?5(?6)!7$', Feb 14, 2020

Poor quality and glitchy app

I was very excited to come across this app because it was an easier approach than going to the nearby CVS. When I received my first box I was slightly disappointed; the photos were of a subpar quality and the matte effect they apply to the photos results in an unattractive fuzzy look. The app constantly crashes which takes you straight back to the beginning. This is frustrating once you’ve chosen 30 pictures and edited them. Furthermore, there is a glitch within the system to give feedback or get help. I am immediately prompted with a message that informs me that I have no email connected with my phone. All in all I do not recommend this app or company.Update: I continued to order from the company in order to use my credits. However, the quality and service has become worse than beforehand. Photos were received multiple days later than intended and had scratches on them. The photo box wasn’t completely put together either. I regret spending my money on this poorly run company.

Dev k., Nov 01, 2019

BUYER BEWARE

I was excited to use this app at the recommendation of a friend. I made my postcard and went to check out. In the process, my under $5 order became over a hundred dollars when some tiny box (that I never even noticed or saw) needed to be clicked. The app immediately charged me another $100, taken right from my account. This caused the fraud department of my bank to text me immediately. They called me to inform me this money had been pulled. A hold was placed on my account. I had to go to my bank, fill out fraud paperwork, replace my debit card, and all that means with having a new card and new number. The hold caused me to be unable to make two other needed purchases before I got it straightened out that we’re extremely inconvenient. It was a frustrating experience to say the least. I am sure this is a nice product and I really wanted it to be something I would use again and in the process maybe a I would have even spent over a hundred dollars on future products. My advice is never to use it, due to what feels fraudulent and suspect in their practices (obviously my bank thought so too). Just be straight up. Good business does not include such foolishness.

Health inspecter, Dec 19, 2019

Great App

I already liked this app. It’s so convenient to use while on vacation and people love seeing us in front of something rather than just what we are visiting. If you consider buying the postcard, writing it, buying a stamp, and finding a post office - it is well worth the money to send a card. However I gave the five stars for the app plus customer support. I accidentally put 100$ credit on the app. I don’t have that kind of money. I was very upset and wrote a letter explaining that it was a mistake and asking for credit for the 100$. This was a a Saturday on a holiday weekend so I thought it wouldn’t work but within minutes I had a reply. The company refunded my money immediately! This is the kind of company I want to support. Quality goods and quality service.

Lrg111, Sep 06, 2020

Idea is great, service and some app functionality is lacking

Customer service is poor. Can’t view previous orders except in “design” type mode. The status is very small and when you want to review your order, it takes you back to this design mode. Less than 30 minutes after submitting my order, I realized I had made a mistake. I emailed for support, and it was like 10 hours or so before I got a response. I immediately responded and then the next morning I had a response from support in the middle of the night. I proceeded to complete the action that they recommended, which prompted me to re-purchase, which wouldn’t stop my 1st order just generate av2nd one. Emailed them back and received no answer. A status email was received during that day that my order was delivered to the post office, so I guess no changes for me! Might consider using the app in the future, but it will be awhile to get over the service and also pending the quality of the postcards. We’ll see what comes in the mail in a few days!

maried518, Oct 29, 2019

Amazing customer service during crisis!

I decided to download this app in order to send postcards to my students when schools were shut down for an indefinite amount of time due to COVID-19. I reached out through email to the company to ask if they would offer some kind of discount to help out a teacher on a budget and to my surprise, they gifted me $15 in credits, which helped tremendously! My students were SO excited to receive their postcards in the mail. When I needed to add more credits, I accidentally chose the $100 in credits option and was horrified when I realized what I had done. I immediately reached out to the company to tell them it was a huge mistake and in no time, the $100 was credited back to my credit card. Their customer service is unmatched. I will definitely use the app again and recommend anyone I know to use it, as well!!

Megaroo1111, Mar 20, 2020

Phenomenal App

I was super excited to try this app! Honestly it is amazing. The days of buying postcards and finding a post office in the city you are visiting is over. Most of the time we take so many photos when traveling or going places, this app allows to utilize those pictures! Every time I travel now I can be bored at the airport flying home and create a postcard of the photos I took and send to my loved ones! Love sending ones of myself to my Grandma, and she loves getting them. It is so cheap and easy! The best app for printing photos so far! Whether its thank you cards you want to make to send with a photo from the event or other, it is so quick, thoughtless and easy! I highly recommend!

Monkaberska, Jul 24, 2019

Consistently good quality and printing

Ordered X large post card, card was slightly thinner than regular postcard, pictures were true to photo, mailing address envelope was slightly thinner than expected, although card made it through the mailing without damage. The website takes time to learn how to use, everything has a learning curve. “Post Office Delivery” less than desirable, if it was the postal service issue??? This is third card I’ve sent. First one never received, I called company, they resent it and it was received in three weeks. The second delivery took 11 days. However today’s card was received within 4 business days. The customer service reps and responses to emails is by far the best of any online store/service that I’ve experienced, kudos to the company. The reason I’ve given Postcard four instead of the five stars is the overall “printing or mailing” issue.

Mrs. Wozniak, Jul 30, 2018

Newbie

While I have only used this app once, I decided to give them a 4 star based on my experience thus far as the recipient hasn’t received their card yet because it just went to the post office today. However, in using the app, I found it to be very user friendly, although more frame choices would be nice. I have received an email regarding the status of my postcard, twice now. The first one was them receiving my order which seemed like they were talking to me & I was the only customer they have. It felt like I mattered is my point! Today I received another email letting me know the post office now has the card to deliver. If the card is delivered per their estimate & is liked upon seeing the actual postcard, I see no reason to up my star from 4 to 5. Time will tell!

TCMomhere, Dec 24, 2018

Beware

Beware, useful app, if, if, the postcard is actually delivered. Definitely verify that it does before you buy extra credits. ESPECIALLY, if recipient is in the military. I sent 35 postcards to the proper address to our daughter during her boot camp and she received zero, not one, as a postcard or in an envelope. 0/35. I thought I was being a good dad messaging my lonely, hard pressed and worn out military daughter only to get a letter from her asking if I would write more often. Only then 6 weeks later, did I discover the “service” failed to deliver, literally. Packages and letters were received at the same address, only this “service” failed. Further, MYPOSTCARD, while they acknowledged my inquiries, seemed most uninterested in discovering the source of the problem or fixing it. Further, the refund I requested months ago has not materialized. Do not do as I did and trust this “service” without verifying it first. I made a big mistake trusting them.

Walt Payton, Oct 19, 2021

Description

Send personalized postcards worldwide with MyPostcard - with just a few taps! The top postcard app for 2022 allows you to add your own photos to card templates or customizable designs and send them in the snail mail to your favorite people worldwide. ◆ Send personalized postcards worldwide ◆ Whether you’re ordering from your vacation Airbnb or your favorite armchair at home, MyPostcard ensures your greetings reach loved ones quickly and affordably, with free international shipping on all cards! ◆ Choose from more than 70,000 personalizable designs ◆ From Valentine’s Day through to Christmas, our design store of 70,000+ designs makes finding the perfect card design for your loved one for any occasion child’s play. ◆ Three ways downloading MyPostcard just makes sense ◆ - Make loved ones ecstatic - Uniquely decorate your space - Relive your milestone moments ◆ Relive and share your favorite memories with MyPostcard ◆ Send photos to your loved ones as gifts or greetings, or use them to decorate or craft. Choose from: - Postcards from $2.69: Choose from 70,000+ customizable designs, or a classic postcard template with between 1-9 photo holders.

Edit the border, apply filters, add text, go wild! - Greeting cards from $3.99: A folded card with the added bonus of an extra photo inside, a space to digitally hand sign and of course, an envelope included. - XXL cards from $7.69 - Supersize cards from $49.99 - and we MEAN supersize! - Audio cards from $7.99: The world’s ONLY on demand customizable audio card. Add your own voice message, your cutest photos, and lastly a written message. Using a CE certified sound chip, MyPostcard relays your audio message to the recipient when they open the card! - Video cards from $4.99: The video card helps you go the extra mile! Simply, record or upload a video, and, once received, your recipient will be able to scan a QR code to watch your it! - Photo prints from $5.99: Cultivate a beautiful set of 15, 22 or 30 photos in regular, square or Polaroid format. - Umbra frame from $25.00 - Framed photos from $29.90 Download the best postcard app now to discover tons of personalization possibilities, extras and add-ons. ◆ How to use MyPostcard ◆ 1. Download the app and sign up 2. Choose your product or search for a card design via the ‘Designs’ tab. 3. Follow the next steps to fully personalize your product with text or photos. 4. Enter the recipient address or add it from your address book. 5. Pay with credit, card, bank transfer or PayPal. 6. We’ll print and send your high quality product! ◆ Free international shipping on all cards ◆ Your order is directed to the printing partner nearest your recipient, to ensure speedy delivery, and a reduced carbon footprint. We’re partnered with printing houses all around the world, including in the USA, Canada, Australia, Germany, Guernsey, with new locations imminent. These are our *estimated* delivery times. In certain circumstances, they may vary: USA: 3-5 working days United Kingdom: 1-3 working days Canada: 3-5 working days Europe: 2-5 working days Australia: 6-10 working days Asia: 6-10 working days Other countries: 6-14 working days ◆ What is MyPostcard all about? ◆ With more than three million downloads and a rating of 4.7 stars, we’re the postcard app you trust to send your postcards and printed products to loved ones at home and internationally. Behind the scenes, we work to support non-profit organizations, such as Rotary, Amnesty International and All Out. MyPostcard stands up for the rights of our users and people worldwide! Become part of our community today by following us on Instagram via @mypostcardapp or Facebook via @mypostcard.global. Make sure to tag us in your #MyPostcardMoment for the chance to feature! ◆ Still got questions? ◆ Contact our MyPostcard app support team here: [email protected]