Love's Connect

Name: Love's Connect
Rating: 3.87212 (2737 reviews)

Travel

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Love's Connect

Travel

3.9

2.7K ratings

Age Rating

Seller

Love's Travel Stops & Country Stores, Inc.

View in App Store

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User Reviews for Love's Connect

Good but definitely not great

The app is meant to be a convenience but it seems to take longer to enter the information in the app than it does if I swipe my cards at the pump. First thing it does is ask you for the pump number. When you are waiting in line behind two or three trucks you have no idea what the pump number is, and then you may have to change pumps before you get to it because a different lane opened up. Secondly, it doesn’t remember your truck number or driver ID which would speed things up a bit. I realize some drivers are not in the same truck every time but a lot of us are. I didn't want to say it here, but Pilot seems to have the edge on the fueling apps. Maybe Love’s should take a hint.

Alan-312, Oct 13, 2018

i love loves but not the app

first let me say that yeah loves has the best points system, free fountain drinks and coffee and showers after 500 gallons, yeah, awesome. plus the more u fuel the more points you earn for the fuel. it's awesome. but the app is behind on the other truck stop apps. it's messy and you have to go through hoops to see your points and stuff and it's just not very user friendly or aesthetically pleasing. I'd be nice if like ta/petro you could get your showers through the app but mostly i like the user friendly way pilot has their app set up with the bottom menu making it easy to get to everything you need. Loves wins because their point system is the best and in general they have great tire care and great customer service... but the app is definitely outdated and in need of an overhaul.

bboozii, Sep 21, 2017

Excellent App

OTR driver off and on since 93. 2M+Off the road in 2017 came back Feb 2019. First app like this I have used other than Truck Path which needs a rework to work more like loves app. I find Loves app very easy and intutitve. Using it 4 months now, works great. Company switched to Flyin J Pilot recently got their app and like it less. I really like mobile fueling of FJP app although I wish it would let you enter data within 5 miles of location instead of having to be at location. Never used mobile fueling on Loves so can not speak to whether or not it works as flawless as FJP on that aspect. All other apps of this type should be modeled after the Loves app. Great job to development team. I can not see any way to make this app any better than it is.

Brandon Berquist, Jun 03, 2019

Great app could be better.

While loves enjoys pushing the envelope on truck stops and raising the bar their app is no different. I have rated this app 4/5 stars because it needs a contact corporate option that earlier versions had. When you contact us it goes to the store in question where it used to go to the corporate office. If this feature was reintroduced I’d give the app five stars it’s easy to use and extremely valuable to a driver from its ability to start pumps remotely to its ability to display your barcode for easy check out, not to mention a whole other lists of possible options.

DaeHeru, Jul 22, 2021

They steal. And I never get points.

I bought a drink under $3.oo. I have the lady $1.oo she took it and closed out the sale. I said wait that drink is such and such. So I started to hand her the rest of the money. She closed the sale again after taking the money. She leaves a guy replaces her. I’m like where’s my change ? He said that drink was such and such. I still should have had change. They took almost $1.oo extra from me. Moving on to the point program. Every time I buy from them I never get points from the sale. I’m supposed to be making points as I spend. It never collects points. Some people there or all I’m not very sure. But every time they don’t honor the rewords program. Not one person asked me if I had a rewards card. No one even mentions it to be advertised. They don’t say if you don’t have one would you like one ? These people I don’t think are being trained correctly or at all. I could run that place better. hire me. I’ll show you all and gain new reward members like crazy. I know how to push a product and make it work. Now let’s talk about the gas station. It’s almost $3.oo more than the city. What’s up with that ?

DBGs LLC, Jul 19, 2022

Needs add abilities

This is a really good app. I use it just about every time I fuel. It needs ability to get cash advance and oil purchases which you will pickup in-store just like when you use the pump card reader. Only frustration is having to login occasionally. Give us TouchID or FaceID to login or stop making us login after every update or every few weeks.This app is especially great when in very cold regions or when raining very heavy. Things to add to app1. Remembers truck number automatically 2. Remembers driver I’d automatically 3. Ability to get cash advance4. Ability to purchase oil5. Ability to view all receipts (card reader or app)6. Ability to get shower from App7. Ability to use FaceId or TouchId to login.Only items to input in app1. Mileage 2. Trip number3. Number of gals of oil to purchase4. Amount of cash advance5. When requesting shower, there is a 5 minute countdown, mainly to prevent drivers abusing privilege. They will request shower, then go get something to eat or have a conversation with someone or order from fuel line, thus holding shower up.Still this app is an improvement over previous versions

Dprsr1961, Feb 14, 2018

Great app

This app works really great for me. I love the Love’s pay, especially when it’s cold outside. I don’t have to stand out in the cold while I start my pump. Also really love the routing option to show me all the Love’s stores on my route and diesel prices. The ability to put my Love’s rewards card in Apple Wallet is also super convenient. This app is one of the reasons I chose Love’s as my primary fuel stop. The only suggestion I can come up with is rather minor, but I would like to be able to copy and paste the address of a particular store from in the app. I take student drivers, and when we run teams I sometimes text them the location where I would like them to fuel after picking up a load or trailer, but I wind up having to find it in the app and then look it up on Google Maps to copy the address from.

DukeReece, Jan 28, 2019

I love this app so much BUT..

I am taking one star off bc I feel like this app would get way more attention if they would put PARKING lanes at the front of the store you arrived at just like they have how many showers are available. Parking spaces is very widely appreciated, I believe loves would have way more respect if they showed care for truckers ability to park and know if there is space available. Also it would just be all around better if you didn’t have to go to the “info” tab of the store to see its features etc. all info should show up like the live showers show up. It would be amazing if this was done

sblackburn1992, Jul 06, 2021

Doesn’t Work

First you broke the login system on the app where my login worked just fine to where I had to sign in with my card and pin, which the app refuses to allow and tells me to call customer service as though they can fix what the developers broke. Second, you precede to brake the website as well, so now you won’t let me login to either the site or the app. Why can’t just use our email addresses and passwords as at least an option to login instead like normal people using a normal app or website providing a normal service. What the heck? I’ve already complained about this several times with you blocking my card and pin from being able to login to your broken app, then you break the website too. Now I’m running blind without knowing if I have points or shower credits. Loves, please fire these fresh out of app boot camp millennials and hire real, experienced developers to fix what they’ve broken. I can’t even use your service anymore. This has been going on for far too long. I’m very disappointed in Love’s upper management’s lack of over-site into what the tech department keeps breaking.

Scott XD, Jul 22, 2018

Apps replacing human job opportunity

As a millennial I’m use to calling an 800 number on the back of my rewards card, to speak with a human about my points/shower credits(while on the go) etc. Or review saved fuel receipts with my current points balance etc. Called the 800# and was instructed to use the Loves Connect app to check my points etc. Very disappointed that the app has essentially replaced someone’s job via “convenance.” So I called customer service and had them fix the problem the app took issue with my rewards card. On the flip side I completely understand the creation of the app. It’s free, convenient, quick, and user-friendly. The downside of having to use the app is making space for it on a mobile device, and eliminating a persons job. Not a fan of having to use an app that had a useful 800# to call & inquire the same information.

selfTaughtfarmer, Aug 17, 2019

Description

Find your favorite Love’s Travel Stops, check your My Love Rewards account, secure the next shower with Mobile Shower Check In, activate commercial fuel pumps with Love’s Mobile Pay, view transaction and loyalty receipts, map your route, view real-time fuel prices, request Truck Tire Care roadside assistance and connect with our customer service team using the Love’s Connect mobile app. It’s the ultimate travel app for professional drivers, and your mobile guide to our more than 480 Love’s Travel Stops & Country Stores and Speedco locations. Location, Location, Location No matter where you are in the country, Love’s Connect finds the nearest truck stop, country store or Speedco location based upon your location, city, state or zip code.

Also view distances in road miles, and in just a few more taps, get driving directions too. You can search by highway, on-site restaurants, fuel type, shower facilities and other store amenities. Professional Driver Rewards The more you fuel, the more you earn. Check your My Love Rewards points, quickly access your My Love Rewards digital card via the in-app barcode and view your free shower and drink refill credits. View & Share Digital Receipts Receive digital receipts for all Pay at the Pump, In-Store and Mobile Pay transactions within minutes of your purchase. All you have to do is scan your My Love Rewards card with every transaction. Mobile Shower Check-In for Commercial Drivers Bypass the fuel desk with shower check in at your favorite Love’s Travel Stop with showers. First, be onsite at a location with showers. Then, tap the blue “Shower Check In” button on the Home or Store Details screen. Once your location has been confirmed, complete the transaction with your My Love Rewards shower credits and/or points. You can also plan ahead by checking busy times at other locations. Love’s Mobile Pay for Commercial Drivers Activate the pump from the comfort and safety of your cab with Love’s Pay. Select your pump and fuel, and then answer the prompts as you do at the pump today. Once authorized, lift the nozzle and fuel. You may also add and manage commercial fuel cards in your wallet, as well as view and share transaction and loyalty receipts. Real-Time Fuel Prices Love’s Connect features real-time fuel prices for every single one of our travel stops. Watch fuel prices along your planned route to help you make better fueling decisions along the way. Love’s Services We offer indispensable solutions that keep you and your truck running a peak performance. Connect with Truck Tire Care centers or request roadside assistance, as well as get started with TirePass in-lane tire inflation and assessment services, Love’s Express billing program details or Love’s Financial freight factoring. Clean Places & Friendly Faces At Love’s we know your time is valuable. We want to know when we have done a great job and when we haven’t. Use our feedback section to help us improve your Love’s experience.