Joom. Shopping for every day.

Name: Joom. Shopping for every day.
Rating: 4.67251 (66650 reviews)

Shopping

View in App Store

Joom. Shopping for every day.

Shopping

4.7

66.7K ratings

Age Rating

12+

Seller

Joom

View in App Store

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User Reviews for Joom. Shopping for every day.

I love this app!!

I have been using Joom for a few months now and I think I am getting the hang of it! I have not had any problems with customer service, they have been great!! All of my items have come in a decent time frame. I knew up front not to expect things in a hurry. I have not ordered clothing until today. I ordered a dress so I am hoping it will fit. All the other products I have gotten have exceeded my expectations. I mainly order kitchen gadgets and jewelry. I did get a ring in yesterday and I had only had it for maybe an hour, one of the stones came out. I sent a message to customer support and they refunded my money, no questions asked! Granted it was only 2 bucks, I was hoping I was not going to get the run around. I can honestly say they were amazing! I use gift cards to shop online and have not had any problems doing so. I tell everyone about them and what a great time I have deal shopping!! I cannot afford to go and shop at the mall or any stores much right now and I cannot walk well right now. I have to have major back surgery next month and I have not worked in three years so on here I can shop and not feel like I am making my family struggle. So thank you Joom and the merchants for allowing me the chance to shop again, guilt free!!!

Biscuitmama, May 17, 2018

👉🏻Honest & Legit company 🌐🤩👜📦💸

I have explored and tried many of the well known global e-commerce platforms (😓💸). Joom thus far has been the only dependable one I’ve done business with. This is because: ✔️They work with professional merchants (this fewer merchants as opposed to Wish) and seem to have a solid vetting system. ✔️Prices include shipping expenses, so what you see is what you’ll pay, no surprises. ✔️They have no gimmicks to dupe you into buying more items. ✔️Easy check out system. So after about 80 purchases with them I’d say they are Honest and reliable. Customer service takes about 24 hours but they always pull through with your concerns. However 🧐The app is absurdly simple with a UI that is almost childlike, and minimal functionalism. If it had more depth to it, such as more options to tailor your account settings or fine tune things, that would be an improvement. 🔔ADVICE: before you order from a B2C platform, LEARN about it. Complaining about things like “This is all From China?!”, or the classic “My order took 3 weeks to get here!” Means you are a naive moron. 🤦🏻‍♀️

Ended User, Oct 06, 2018

Absolutely love the prices on here!

So normally I use the wish app for anything I purchase online. Today, as I was cleaning out old clothes I realized my kids didn’t have any swim suits for this summer because they’d outgrown them. So I pulled up the wish app and started looking through swimsuits. Chose the ones I wanted and for just my 3 kids I would have paid $40 on wish. So started looking around and found Joom. On Joom, I was able to get all 3 of my kids a swim suit, me a swim suit, a new bra and panty set, and lipstick all for less than just my kids’ swimsuits on wish. Definitely will be sticking with Joom. Best app for affordable prices.

kiiashi, Apr 21, 2018

HORRIBLE CUSTOMER SERVICE

I was charged twice on my card. When I contacted the customer service via the JoomApp, they asked for proof. I took a screenshot of the transaction history on my account and sent it to them. After Joom received it they asked me for the first 6 and last 4 of my card along with a screenshot (yet again). I sent over the information as requested YET AGAIN! Joom YET AGAIN ask for the SAME INFORMATION and as requested I sent over the SAME information. I was told to call my bank because Joom didn’t see 2 transactions only 1. Even with the proof from my bank with both transactions being made back to back Joom is STILL saying they didn’t charge my card twice. And not to mention I have yet received my items but with that it hasn’t been 75 days yet so I’m still being patient with that. My main concern is with the additional charge that I’m being given the run around about my money being refunded. I requested to get a phone call and that request was TOTALLY ignored. I WILL NEVER ORDER FROM JOOM EVER AGAIN!!!!!

LadyTriggs15, Jan 15, 2018

Over priced items at joom

How can you tell people thatSomething is discounted when it cost less at a different sites at their original price. An example is on your guess the price, you put in a number and if it happens to be the # that you have listed then you tell the person they won and now they’re getting a special price deal and getting a large discount on items you list. however, those items are quite a bit higher at your so-called discount price then they are at four other sites that sell the exact same thing for their regular price. And if your not giving a discount then your items I’ve seen many at other sites for up to half the price your selling them for. I think you need to start looking at other sites first before posting prices and then start selling your items for more reasonable prices. So if your looking into Joom, go to the other 4 sites and buy there instead as it will save you money.

Mamakate1, Jul 22, 2020

If you’ve got all day and half the night

This is a great app if you’ve got all day and half the night to scroll though all the items that come up, even if they are not germane to your search. Add a word like women to a word like shoes, you will end up with foot pads, socks and other items.Then, if you should find what you are looking for but are unable to buy it because you are called away for a couple of minutes, it will not be in your cart when you return. Ok, so that I can understand because they don’t want people holding items in their carts which they may not buy. However, if you search for the item again, it will not come up. Or if it does, it’s priced considerably more. In one instance, a pair of sneakers came up at $70 more than what it was originally priced. Then be aware that Joom says they give free shipping. But that will depend if you want the item sometime in this lifetime. Otherwise, be prepared to pay.

Marie B Nannarone, May 23, 2021

Shopping made easier

I love this apps in buying my personal stuffs online like skincare, clothes, shoes etc. Aside from free shipping, when buying the items all together, it doesn’t payd individually to whoever the sellers are, unlike other apps that when you hit the pay to PayPal it shows up itemized paying to each sellers. Here in Joom, shopping online made easier. And, one thing I like it most, if I don’t receive the goods they refund it without any questions asked. Unlike other apps that you need to reply all the customer service representatives questions before they refund your money. I even recommended this apps to my family, friends, and to my employees. Thanks Joom!

PearlReflections Jewelry, Nov 04, 2018

THIS APP RIPS YOU OFF!!

So the app’s description states that they have “really low” and “attractive” prices, while that may be true what they don’t tell you is that those same prices can change with a tap of a button. I was planning to buy a shirt that they advertised as $7 but when I chose the size and color that I wanted the price jumped to $8.10. Not only that but in check out the price jumped YET AGAIN to $9 but when examining the purchasing details there was no fee on their tax and no fee on their shipping and handling. I have NO IDEA where the extra $0.90 came from. When I went to contact the company about this and ask them where those fees came from, they didn’t respond. I’d also like to point out that they only allow you to attach 1 photo to their customer support in app. So you can’t give them any more solid evidence of what you’re trying to talk to them about. I would also like to point out that my mother purchased 3 of the same fabrics from that specifically stated in their description that the fabric was made of cotton but upon receiving the order the fabrics are canvas NOT cotton. DO NOT EVER PURCHASE ANYTHING FROM THIS APP UNLESS YOU WANT YOUR MONEY STOLEN!!! I was lucky enough to catch onto the extra charges before I purchased anything.

PrincessBeastie, Aug 31, 2018

I’ll never order anything from You guys ever again !!!

Basically , I either got bad quality jewelry, either wrong items or even better I haven’t gotten my item at all, and no refund ! They want me to prove that I never got my items... they want me to contact my post office and ask them for a paperwork that I never received my items... it’s too much work , I haven’t received many items... they send me a tracking number for 1 item, when I told them all the items I been missing . Now I’m going to my orders, and the items I haven’t received aren’t even there... like I never ordered them! I don’t have a screen shot, if I knew I would make a picture of every item they didn’t send me. As it is right now, they giving me a hard time refunding me money , they want me to run around post office , and get a proof! I’m busy person and I got no time and no patience for it ! Some items I waited 3-6 months... this is a complete disaster ! Costumer service don’t listen, really disorganized , thank you , but I’m done ! Good luck , I don’t shop here ever again

RussianBarbiePP, Mar 04, 2019

If you’re okay with ordering from China & Asian countries.....

This company ships pretty much everything they sell from China and surrounding Asian countries. Nothing wrong with that....long as you’re okay with receiving your items thru regular old United States postal/snail mail....and receiving them 1....by......1....by 1.....and in the tiniest of packaging’s?? Strange to me....and honestly nerve-wracking to get a $100 order delivered....1 by....1....&the slowest of the slow delivery service. And NOT TO MENTION: Their thoughtfully considerate app....which has features specifically designed to help customers easily purchase and track their orders....that HARDLY makes any sense. Doesn’t provide accurate tracking information, uses strange grammar/diction, etc. YEA...I wish I had read to first reviews before I purchased here. I’ve received 3/40 items so far 😔😒

Taneisha8214, Apr 25, 2018

Description

Thousands of things to choose from, to suit any taste — all this, plus free shipping, available now on Joom! Joom is an app for online shopping, used by over 250 million customers from across the world. Our web stores have all sorts of products from the United States, China, South Korea, Japan and other countries, all at the best possible prices.

Joom’s worldwide delivery is always free! We know how important it is to get your orders on time, and we’re constantly working on the reliability and speed of our delivery service. You can easily and conveniently track your shipment’s progress, without leaving the app! On Joom, you can buy just about anything - clothes, shoes, cosmetics, health products, household goods, games and hobbies. As well as gadgets, appliances and even tools and spare parts. And that’s not all! Our online marketplace has such a wide assortment of goods, you’ll always be able to find what you’re looking for! Order products from known and trusted brands - online. Check Joom every day for new sales, product lineups, and promos! Buy items with unbelievable discounts. Play games and get coupons! Check out reviews by bloggers, and read honest feedback from real buyers. Pay with your bank card, or whatever payment system is convenient for you. Contact our customer support any time! We speak your language! Money back guaranteed if your parcel doesn’t arrive on time or is damaged in shipping. If you move to a different city, or even halfway across the planet – we’ll be right there with you! Give us a try today! If you’d like to share something with us, you can reach us at — [email protected] Joom is an international online marketplace, registered in Latvia as SIA JOOM — our site’s web version is available at www.joom.com. Paldies— that’s how they say «thank you» in Latvia.