IvRose-Online Fashion Boutique

Name: IvRose-Online Fashion Boutique
Rating: 4.60202 (5244 reviews)

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IvRose-Online Fashion Boutique

Shopping

4.6

5.2K ratings

Age Rating

Seller

Geeko Tech . Ltd

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User Reviews for IvRose-Online Fashion Boutique

No Return Policy

This app has nice clothing in beautiful styles but the return policy is one of the worst I’ve ever had to deal with. Firstly you must either contact customer service through WhatsApp or Email which they can take up to 24+ hours to respond. Seconds they will spend some time just trying to find your order. Even with the email/phone number you use for the account isn’t enough. They need the numbers of the orders and clothing. Finally 4 days after the whole process begins they give you an option of a 10% cash back or $7 cash coupon and you’re unable to return. Though their clothes are cute and of nice quality I can never buy from here again because of this policy.

-Joy., Sep 27, 2021

first purchase and was a total error ever!!!!!!!

I am very upset because I placed a large order which the app that I have tracked marks me that it was already delivered and it is totally a lie. Now, I contacted customer service and they said yes, the order was delivered. Now, I call FedEx to see what happened to my delivery and they told me that it was delivered and left outside the BUILDING as the information said !! which I never asked for at the entrance of the building! I asked that at the entrance my APARTMENT! not outside the building! (which is totally ridiculous to make a delivery outside) now it turns out that all my packages were stolen and all because IVROSE did not put all my information in the shipment as I requested!!!! just throw $87 in the trash!!!!💔 your workers have to pay more attention to their work and focus on the orders they are placing and shipping!

Chantel_Dupri, Nov 29, 2020

Never received

First off it takes a whole month to receive 1 item. I ordered a dress for my babyshower. When it finally shows out for delivery, it never comes and somehow FedEx marks it delivered the next day. I was home all day and I have a doorbell camera. They told me the shipper had to file a claim. I contacted Ivrose which takes forever cause they are on a different time than US. U can only talk to them at 2am or later. Finally after a week of back and forth. They say they can resend it. They said the sent out on June 29. Here it is July 9 and FedEx still don’t have the package. I will never order with them again. EVER

cocokior, Jul 09, 2021

Disappointing and not reliable until now none of my order came!!!

My first time on this site and i ordered few items usually when the item is available it means “available” and reading reviews first if it’s fast delivery and good quality and so i pay everything all set. Then 1 week after i received an email said some of the items are out of stocks like wth !!! If it’s out of stocks why it is still available on the website and why telling me a week after?? And i have to wait 2-18days before they have stock...It is been a month until now my order hasn’t came or did they even exist or I’m wasting $200 for it.

jicyt, May 19, 2021

Horrible Clothing and Service

Took a month and a half for my clothes to come even though they kept promising they’d already been shipped the tracking kept saying nothing. My first package was stolen because I had to leave town and they dropped it to my door in a high traffic area rather than my paid locker. They refused to open a claim ticket or reimburse me. They split my order into 3 and sent them with different carriers which was confusing and my delivery preferences disregarded. When my other two packages came the clothing looked like Halloween costumes. The matching skirt and top set was such flimsy material and ill-sewn, resulting in ill fit. The girl in the picture looked classy, I looked like I was going to a funeral or costume party. I’m sending everything back and anticipating problems with the return, the customer service is appalling, I’m still not sure if I was ever talking to a real person or if it was a robot. I will not order anything else from them, they own several other sites by different names, beware!

LaReine170, Jul 20, 2021

Sketch

I found this app through Pinterest and their reviews were really good on their website. So I signed up and purchased two dresses for my birthday. Then after I purchased, I downloaded the app and saw how poor their reviews were and I thought, okay usually on bad reviews I never have a problem with. Sure enough, I got an email saying my order was cancelled due to “incorrect address.” My address was 100% okay. When I contacted support they asked for all my order confirmation #, card info and social. Why would they need my social if it’s not on my membership? So I just sent a screenshot of my order and that it said “on it’s way”; which was false. They were responding immediately up until that point and also, all their emails were reporting to my spam inbox. My bank is working to get the $60 I spent, because they didn’t return it after canceling it.

MC Eve, Oct 26, 2018

I rather shop at Shein

Just like shein except the return process. Doing a return process was not the greatest. I don’t know if I was looked at the wrong page but y’all should really state that returns are going to be at ones cost. If I would have known that I wouldn’t have ordered in the first place. Not to mention when I told customers service I wanted to do a return they wanted to offer me 25% back for what I paid for and to just keep the items. If it was a 15$ purchase then I wouldn’t really care but it was a 300$ purchase. Absolutely not. I will not be shopping on this site/app again.

Stephie..., Dec 05, 2021

Ordering & Materials used

I’ve ordered a few times from this company and even though it does take a while to get your product due to customs coming into the US, I did receive my order within a timely manner. I purchased 5 tops. The quality is good and all were true to size. I was weary at first about ordering something from over seas because of horror stories I’ve heard, but by keeping an eye on the tracking there were no issues and I am happy with the merchandise.

Tdisney330, Aug 31, 2021

Customer

I order just mask from IVROSE back in March never received the mask . I had paid 41$ on the mask never came through it indicated to me when I called California that they still had it in China. I contacted IVROSE Directly in email and received not much feed back on the issue they numerous times from March through August continue to send emails filled with lies indicating that it was on its way. Come to find out when I called UPS and Fed Ex that anything that is shipped from China or Japan from IVROSE has not been shipped. I’m not impressed with IVROSE. They took my money and did not refund my money back after I notified them on this issue. I give them one star on this company. Besides Coach and Many other Apps are offering better prices for face mask and clothing and are guaranteed to reach out to you in the appropriate way and it’s monitored I hope this review helps People to stay away from this site so they do not have the same situation I had with this company during this Pandemic. To the People who are read This review Stay Safe during this year and take care yourself.

Victoria Kamara, Jul 15, 2020

Clear scam

When you get on the app just look at a bra called “Textured Tank Top Push Up Gym Bra Breathable Elastic Bralette Workout Underwear.” If you notice in the reviews there are two exact same people posting the same exact 2 pictures, 2 days apart, with 2 different captions. Wish I would’ve seen this sooner ordered clothes for my girlfriend now she’s heartbroken and feels foolish don’t make the same mistake as me. I’m bringing my lawyer into it to hopefully help get this sit shut down but aside from that I just hope everyone takes a second to read my comment and sees the fake reviews.

Zach Stoll, Mar 30, 2021

Description

Welcome to Ivrose APP. Wanna dress unique? With ivrose APP you can discover your own style by mixing and matching 100,000+ items on the APP.Get you involved in tens of thousands of women with fashion attitude big party.Ivrose offers fine quality & refinement women's clothing,shoes etc.

to pursue aim of bringing happiness into every woman's life.It is a One-stop purchase Shopping App in your pocket. Save big -Extra 10% off of your first order. -Free shipping order over 59USD. -Big Discount Up to 70% Off -Best Price Crazy Zone From $8.99 -Early Bird Up to 60% Off -Coupons and theme activities on a regular basis. Main features included: -Free shipping order over 59USD. -Extra 10% off of your first order. -Prices 50-80% cheaper than market price. -Over 500+ daily new arrivals. -Fuction of Recommending popular items. -Customer reviews tell you Firsthand item inforamtion. -Recently view record. -Coupons and theme activities on a regular basis. Secure shopping Secure payment via PayPal or credit card(VISA,Mastercard) Paypal vertified and validated for 100% security all the time.