Hydrawise Irrigation

Name: Hydrawise Irrigation
Rating: 2.50558 (269 reviews)

Lifestyle

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Hydrawise Irrigation

Lifestyle

2.5

269 ratings

Age Rating

Seller

Caterra Pty Ltd

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User Reviews for Hydrawise Irrigation

Glitchy and not user friendly

The performance is not very consistent- right now I can’t edit the zones - the pages won’t load. Every time I interact with the app there is always some different performance issue. Other things: I constantly have to log in with my email address (no “remember me” option). This is a real pain if my hands are wet or I’m wearing gloves. I agree with the other reviewer about the default report to week and need to always switch to day. The overall intersections of options are really not intuitive- setting a time on a zone is required, then you put it on a program schedule that overrides that, so the zone schedule time is no longer used or relevant. It’s not clear what zone settings vs program schedules are driving at any point in time. Overall insight into my set up is lacking. My water usage grew dramatically last month (based on my water bill) - I didn’t have insight into that. Perhaps I’ll add a flow meter, but out of the box I’m not seeing something like “total minutes programmed per day” or something that would give me a sense of what I’ve programmed over time and to make sure I did not cross my wires among all the levels of set up. Finally, the help pages are well documented but aren’t consistent with what I see in the app. Thanks. Ps if this gets posted note that every nickname I was required to enter to post was taken.

assdertuhbcdetyjkcd, Aug 03, 2020

App needs work on notifications

My yard hadn’t been watered for two weeks when I noticed after much searching through the app screens that there had been an error message for possible faulty wiring or bad solonoid and for some reason it never watered after this (Was this why?). My yard was newly sodded so this is NOT good. It was set to run at night while I sleep so I trusted it to do that. Big mistake. All it would take it a little tweaking so users could get notifications like badges, banners, etc. and that would have fixed my issue. A badge notification for a problem would have been an instant flag for me to check on my Hydrawise system immediately instead of me “accidentally” noticing it after two weeks of very little rain and high temperatures when my lawn was beginning to show signs of stress. I am almost positive it will run with the Background App Refresh turned on, but this drains the phone battery down so quickly; notifications like badges and banners will run WITHOUT Background Refresh on. Please try to make this change.

Astronut09, Aug 01, 2022

Worst app in the App Store: Avoid!

I have been a Hydrawise user (or should I say “victim”) for over five years. During that time, what started out as a very poor app has gotten worse and worse with each passing year. It is the polar opposite of Apple’s many user friendly apps: it is difficult to use, difficult to remember how to use, and now just logging in has become a TOTAL NIGHTMARE! In the early years, the user remained logged in all the time, even when not using the app for a few weeks or months. Now you must log in every time and it is a NIGHTMARISH EXPERIENCE. Today, despite my five-Plus years of experience using the app, I was completely unable to log in and will have to search the web for a support phone number.I tried my user name and password, which I know to be correct because they are stored in my browser and it in a spreadsheet. During this frustrating process, I would first input my user ID, then retrieve the password from my browser. As soon as it populated, it would knock out my user name and I would have to re-type it. Then the log in would fail.Next I tried using my Apple ID. Again it failed!If you have read this far, DO NOT WASTE YOUR MONEY ON ANY HYDRAWISE PRODUCT.Why can’t Hydrawise hire a competent app developer who can build a high-functioning, easy-to-use, fool-proof app, such as Lutron’s home lighting gating app?

Badbluesman, May 05, 2022

Good app but needs end user customization improvements

Second season I have been using it and I do like the app a lot, but there are a couple things that drive me nuts. I use the reports section quite a bit and it defaults to the last week. So the first thing I have to do is change it to today and it does not retain the end user changes from session to session. Also the total water usage totals don’t always jive with the flow meter totals. Would be really nice if the app let you download the data into your own spreadsheet for further analysis. Don’t pay for the 5 weather stations service. For me it’s proven highly inaccurate. The only modification trigger that has helped me is the % chance of rain to abort watering. There is much room for improvement here to have it interface with your own weather observations at your exact location. All in all I like the app and hope they continue to enhance it. User defaults would be a huge plus.

banddood, May 11, 2020

Major flaw in solenoid alarm

Had a false trust in their solenoid alarm. It is designed to monitor the AC current with some high and low threshold that isn’t settable. If the current exceed 800mA it assumes you have some sort of short. If it is at 0 it assumes you have an open. If it is anywhere between that it assumes all is well. It all seems to be based on a single zone/ relay install. This is great in that situation as if there is a problem you are informed. However, many irrigation systems have an irrigation pump which is controlled via the MV relay. While you have to program this MV relay and the report says there are two solenoids, the solenoid current monitoring alarm is totally oblivious to the fact there are two relays. So if a zone opens from a fault there is still current going to the MV relay and still turns the pump on. The controller thinks all is fine as the current isn’t 0. Now the pump is pumping water but there is nowhere to send the water. After about a month of this I noticed my grass dying. Went to investigate and my pump melted and so did the PVC pipe. $1000 in repairs. If only it knew what the MV current rating was or if it monitored the actual current versus the average over the last 10 runs it would easily shut of and given me an alarm. So all this intelligence and it failed to do one of the basic of intelligence.

funtime, Mar 11, 2021

Does not prevent multiple stations to water at once

While Hydrawise for the HCC controller advertised that you can run two stations in parallel if you can afford the water flow budget, it does not say that it will always do that if schedules overlap. Let’s say you have highly variable schedules due to weather, runtimes for eg MP rotators can vary from a few minutes to dozens of minutes per station. If you group them into a schedule and create another one for all the planters with micro drips, if the two schedules happen to overlap on very hot days, the HCC controller will run them in parallel. Every other system would stack them and run them one after the other. There is no setting available to prevent multiple valves to become active at the same time. Makes the software and controller combo unusable for any setup that cannot run multiple valves in parallel.

fxstein, Apr 28, 2022

Not user friendly

I just had a new sprinkler system installed with this system. When I first connected the app to my controller it had me set up the initial program which was fairly easy. But I made my choices quickly just to get it up and running. When I went back to change the start times or days it would run, I couldn’t find an option for “programs”. I tapped around on but still couldn’t find it. Finally I sent a message through the help option and THREE DAYS LATER got an answer that explained something about summer and winter schedules!! In the meantime I kept trying different options and found that if I tapped on “Zones” there was a faint icon for “programs”. I tapped this and it listed the program I had initially set up but when I tapped on it nothing happened. Finally I discovered a little notepad icon that got me back to the place where I could change the program. It was ridiculous!!

Goodgnat, Sep 20, 2020

A “Not Smart” Smart Sprinkler

The weather data provided by the weather stations is inaccurate and delayed. The stations are not near my home, so their weather doesn’t match my house. Result: the sprinklers often are running while it’s raining, or after it has rained. I can download any number of weather apps which know the weather at any location in the US. But this app doesn’t know. The app itself is bad. It’s clearly a web app ported to mobile. As a result, its touch responsiveness is bad and it feels slow. Page transitions are terrible. It’s missing major features. Once a program starts, I cannot stop the whole program. I often need to do that because it’s running while it’s raining. The only thing you can do is stop an individual zone once it has started. So, I need to check back with the app every 20mins and stop each zone as it starts. Ridiculous. A smart sprinkler system is about good software. Clearly Hunter doesn’t agree and just assumes their distributors will sell whatever product they provide, even when the software is clearly sub par.

Jdrosen, Oct 03, 2021

Overall I like it, but there’s room for improvement

The app and controller have a lot of features I like and opening the app and the app connecting to the controller is by far faster and app tuns smoother than the rainbird app and their ESP-TM2 that I had before purchasing and installing the hunter hydrawise pro hc. But theres still is a delay with loading when first opening the app that could be improved more. I’m not sure if it’s possible because havn’t figured it out if it is possible, being able to have the option to set each zone at multiple different watering run lengths for each program start time’s instead of only being able to set each zone at only one run length each for all the programmed start times it is set to run on. Also would be nice to be able to see which exact zone the Reports chart is referring to under the Water Usage Flow Rates measurements when you click on one of the measurements instead of it only saying “There were 1 zones active at this time” without indicating what zone it was. Besides those things I have no actual complaints.

Jlrodjr, Aug 06, 2020

Consistently Doesn’t Work

This is the third year and we’re now looking for a new controller. When Hydrawise works, it is fine. However it frequently does not work. When we travel and want to water our flower beds, most of the time the we cannot manually do so. It is extremely frustrating when there is a heatwave (such as right now) and we can’t save our plants. It is costing us money not to switch to another system when we have to replace plants. Manual watering is barely available. About the only thing that works most of the time is the scheduled watering. But I did say most of the time not all of the time. It seems to have problems synching on a regular basis. I don’t understand since when we get home the controller states it has a strong Wi-Fi signal. My mistake was allowing the contractor to choose the solution rather than researching a solution that actually works.

MM Dennis, Jul 25, 2022

Description

Control your Hunter irrigation system(s) remotely using this app or using a web browser from anywhere in the world (note: internet access required). The app allows for - • Control of multiple Hydrawise/Hunter irrigation controllers • Landscape and irrigation contractor management • Manually start, stop (or suspend) individual irrigation zones • Configure watering schedules and zones • Configure flow, rain and soil moisture sensors • View watering and rainfall reports • View watering schedules and history • View forecast and current weather conditions • Attach images to each of your irrigation zones This app requires a valid account at http://hydrawise.com. An account is free.

To actually turn your sprinklers on or off remotely a Hydrawise-Ready Hunter irrigation controller is required - this can be purchased from your local Hunter distributor. With a Hunter HC Irrigation Controller you can - • Save water by automatically adjust watering schedules based on local weather conditions • Control the system from anywhere in the world using your web browser or iPhone app • Water more when it is hot, water less when it is cold or has rained • Get reports on watering history, rainfall and temperatures • Manage multiple irrigation controllers from the one account

Hydrawise Irrigation

Hydrawise Irrigation

Age Rating

Seller

Price Intelligence:

Grow your in-app revenue

Price Intelligence based on:

In-App Purchase Price (Subscription or Non-Recurring)

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User Reviews for Hydrawise Irrigation

Glitchy and not user friendly

App needs work on notifications

Worst app in the App Store: Avoid!

Good app but needs end user customization improvements

Major flaw in solenoid alarm

Does not prevent multiple stations to water at once

Not user friendly

A “Not Smart” Smart Sprinkler

Overall I like it, but there’s room for improvement

Consistently Doesn’t Work

Description

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