Hersheypark

Name: Hersheypark
Rating: 4.71049 (12780 reviews)

Travel

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Hersheypark

Travel

4.7

12.8K ratings

Age Rating

Seller

Hershey Entertainment and Resorts Company

View in App Store

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User Reviews for Hersheypark

HOLY CRAP!

i have been coming to Hershey for about fifteen years, and it has always been a bit of a struggle finding directions and walking back and forth between rides to check wait times. this app has solved EVERY SINGLE PROBLEM. i not only know exactly where i am at any given point in time, but i know how long the wait is for laff tracks and it gives me time to ride the lightning racer while i wait for the line to cut down. this app also shows where the nearest bathrooms, places to get food and drinks and arcade games are. it started storming so the app was up to date on which rides were closed within seconds. and i mean SECONDS. if you’re coming to the park, DOWNLOAD THIS NOW. if i could give infinite stars, i would. great job Hershey, you freaking killed it.

hockeydogs4, Aug 19, 2019

Fun filled application to make your Hershey visit that much more enjoyable

This application is setup very user friendly. A must for a park visit if U are still learning what it has to offer. This application tells U everything, park hours, show times, rides (which U can filter by type or size restrictions). Application can even be used to save your parking spot. Tells U all wait times of rides and best of all directs U on how to get to everything with GPS. Description of all rides and even video descriptions. Worked very well with no crashes!! I will be using on every visit. Wish there was a way to create a list of rides you personally want to go on and check off as U go or have application direct you in the quickest walk to them or sort by ride current wait times. Currently U can filter by type and rider size and it does auto sort by closest to farthest which is useful.

iToNeG, Aug 24, 2019

Love Hersheypark

I absolutely love Hersheypark I’m from NJ and I don’t know why my friends go all the way down to Florida and waste all that money on Disneyland when Hersheypark is just a 2 and half hour drive and in my opinion is just the same if not better because it’s based on a chocolate theme! It’s got a ton of rides/rollercoaster and characters walking around and something new each year so you never get bored! I’ve been bringing my kids each year for the past 6years can’t get enough of it and the app is so helpful with getting tickets and helping find things around the park that I didn’t even know where there even after visiting so many times!

Missyg89, Nov 26, 2018

50 years of. Hershey, and still love it!

This year is the 50th year I’ve come to Hershey, and it’s still the sweetest place on earth! My Mom took me every summer when I was young and I’ve done the same with my son…hope it’s always here so he can do the same! The park is always very clean, people obey line rules and the overall atmosphere is family friendly and super fun (unlike other parks that are filthy, where people act like nuts and teen groups jump lines, and attendants are complete jerk-offs!). Hershey is always a great and memorable experience!!

mothership max, Jul 28, 2022

The Best Place Ever

Ever since I’ve moved to Pennsylvania when I was boy even 1, my parents have been taking my sister and I. Now I’m 13 and each year we get seasonal passes as our family loves Hershey! We go each week and Hershey makes me feel so good and happy. I’ve had almost 13 years of memories there and I can’t wait for more! The app helps my family and I so much! The ride times are usually what we use however, they are very accurate and change when the line changes. So that’s why I give it a 5 star and hopefully you and enjoy your experiences and Hersheypark!

Mustafa Gilani, Jul 16, 2018

Skip it. App is useless for ride information.

Tried using the app in park for planning which rides to ride when. The wait times listed in the app were consistently wrong. 5 minute wait ended up being close to an hour. 20 minute wait was 45 minutes. 45 minute was more than 90 (we bailed because it was apparent we were in for at least another 90 - 3 hours?!?). So, not even consistently wrong, which would have allowed us to plus up the numbers reported by the app. It was utterly useless when rides were closed. No information why (weather, mechanical, whatever), and no ETA for reopening. It didn’t help that the disdainful teenagers running the rides couldn’t be bothered to share any information either.I may be spoiled by Disney and Busch Gardens, but it doesn’t seem like a hard problem to solve. Just poor expectation management.

Richard8401, Aug 01, 2019

Fast fill stations

It took me 48 minutes to wait on a line to claim my 2 souvenir cups for my boys to have. Once I made it to the cashier it took the employee and 2 other managers another 20 minutes to give me the cups due to issues with the systems. This is unacceptable! I spent over an hour as of 11:15 am to claim these cups. Then to top it all off 6 times that we tried to refill their cups the machines were dispensing seltzer water! So I spent 20 minutes looking for an employee to notify them on what’s going on. When I did others were trying to tell the about the same frustration I was experiencing and was told this issues was escalated to upper management on Sunday and they had no control of it! This is a disgrace! Not happy at all with this service….

Sheila Torralvo, Jun 21, 2022

Loved Hersheypark

The park was very clean and the rides were excellent. The food was great also. Since we are from Orlando and have been to Disney multiple time the only complaint I would have would be not maximizing the ride capacity. Especially with some of the wait times. If there were 2 or 3 seats available for a ride no one asked for a party of 2 or 3. Everyone was nice but some employees were not interested in customer service. Noticed a lot of younger employees and that could be the reason why. Spending years working in customer service I get it but it’s still your job. But overall I love the park! We had a great time! Will definitely be back!

Shmayo92, Jun 25, 2021

Very helpful, but...

Really liked the "take me there" function of the map because the paper map is really not that helpful, particularly for non-ride locations. The one fairly important annoyance is that the wait times can be WAY off. It's likely more a problem with their system than the app, but we had rides that said they were 10 and 30 minute waits, respectively, that ended up 90 and 85. For the 85, it consistently showed 30 minutes for the entire 85 minutes. Maybe Disney's system has spoiled me, but it's difficult to plan accordingly when you can no longer believe any of the times.

slank32, May 27, 2019

Useless for season pass holder.

While the map feature is great, the pass members portal is absolutely useless, and the least user friendly app I have ever used. If you want to check your season perks, or check into your season pass portal, you open the app, go under tickets, click “season pass log in,” then log in. Once inside the season pass portal, if you check perks, which there is never anything there, and then you want to go anywhere else under the season pass portal, and you have to log in again. There are 0 quick links, everything is a link with an overlay. It acts as if it’s more of a web based browser than an actual app. Please update to make the app more user friendly. Season pass members should be able to log in once and use the entire app.

xavierbu, Mar 16, 2021

Description

Maximize your Hersheypark® experience with The Official Hersheypark Mobile App! Find information on rides, attractions, entertainment, food, shopping, and more for Hersheypark, ZooAmerica® North American Wildlife Park, and Hershey's Chocolate World Attraction. Plus, navigate through the Park with our customizable map and create an HPGO account to view personalized ride stats and ride photos.

Map Features - Show and hide attractions of interest to customize your own map of Hersheypark and ZooAmerica - Use the ‘Get Directions’ function for turn-by-turn navigation to any location* - Create ride wait time alerts for your favorite rides - Easily locate important services such as Ticketing Services, First Aid, Accessibility, Lost Children, Lost & Found, Barking Lot Day Kennel, and more - Locate restrooms, ATMs, lockers, smoking gazebos, and stroller/wheelchair rentals HPGO Features - Create and manage your HPGO account to collect ride stats, view ride photos, and connect your Fast Track purchases - Personalize your experience through your HPGO profile - Create reminder alerts for your favorite shows - Create a to-do list Attraction Details - Learn detailed information about all rides, shows, games, shops, services - View current ride information including closed rides and ride wait times - Search function to help find information about attractions - Filter/sort results by height, distance, name, and more - View daily entertainment and Hershey Character appearance schedules - Find information on food and drinks, including menus, ingredients and allergens - View hours for area attractions, including Hershey's Chocolate World Attraction, Hershey Story Museum, and more *Continued use of GPS running in the background may decrease battery life.