GoShare: Deliver, Move & Haul

Name: GoShare: Deliver, Move & Haul
Rating: 4.79429 (10257 reviews)

Lifestyle

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GoShare: Deliver, Move & Haul

Lifestyle

4.8

10.3K ratings

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Seller

GoShare Inc.

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User Reviews for GoShare: Deliver, Move & Haul

BEWARE SCAM

The most horrible experience imaginable I booked these guys and paid with a credit card in advance telling them that we needed two people to move small couch/love seat to 2 nd fl bonus room it was located about 7 minutes from our home and I picked 2 pm they sent a single guy and it was loaded on truck by store then he came to our house expecting us to unload it never called to say they did not have 2 people and my husband has a very large hernia and I have bad right knee so we needed 2 people and he pulled up expecting my husband to help unload and he did I could have done this myself I have Lexus SUV store could have loaded it for me and charged us 40 dollars it was suppose to be 130 I asked the owner to reach out to me but he would not so I am reaching out to my bank tomorrow to dispute charges they kept saying they would send someone out when they knew all along that this is s one person operation based on lies we would have liked to know that only one man when we needed two I reached out to the store tonight and told them of this horrible experience had to end up moving it ourselves these people are awful I would never use or recommend them they should have told us they could only send out one man and we would have reached out to another company to help us everything about this was beyond awful terrible would not wish these people on my worst enemy they just want your money and for you to do the work now I know better

Artisan Bread Baker, Sep 05, 2019

Major flaws.

Super nice and friendly driver, but it took him 2 hrs and 13 minutes to drive 50 miles so it ended up costing a ton. I understand that the initial price given is an estimate, BUT, I drive the same distance/stretch on a regular basis and the store I had the pick up from called me while the driver was there so I know exactly what time he arrived and left.I also checked traffic on both waze and google when he was leaving, so I knew it shouldn’t have taken more then 1 hr 15 mins max.. How it took him an xtra hour, I have no clue. However... Considering they charge pr minute it ended up costing me 60 dollars extra. Unlike Uber and Lyft, there’s no way of actually tracking the drivers via gps, so he could actually have stopped for an hr lunch or and nobody would know. ( I’m not saying he did.) The app is a good concept, but hugely flawed as you don’t know the price until after the fact and there’s no way of tracking the drivers. Also.. it is very difficult to get a hold of customer service, so I would not use this app again unless these flaws are fixed.

Cecef, May 16, 2018

Beyond my expectations!!!

The company responded to my request a short while after it was submitted. Two gentlemen contacted me from the store when they picked up my entertainment unit, brought it in the rain into my house quickly, carefully, and made sure to dry the top. They were incredibly careful and very respectful of my home. They took shoes off at the front door without me having to ask and carefully brought the unit into my basement. They made sure everything was set up correctly and other furniture moved away from the area and were a pleasure to deal with. They insisted that it had to be right before leaving. I was completely overwhelmed by their assistance having dealt with another company a month ago that was horrible. I was overwhelmed by their professionalism , their consideration to make sure everything was to my satisfaction, and when people might give a rating of “good” I think these two gentlemen were “outstanding”! I would never hesitate to have this delivery service again if I make another purchase at Home Goods.

DivaofDesign!, Nov 03, 2021

Good idea, bad execution

They are, as they say, a startup technology company, and yes, their model is simple: they are trying to be the Uber of moving company, connecting “a man with a truck” to someone who needs AMwAT… so far so good. But the issue is that they don’t do this very well, I suspect because the company is weak and cannot control the “independent contractors” it is trying to connect to customers. My experience has been that I schedule a pick-up/drop-off with them on the app, which goes well and smoothly. Then, I get a barrage of text messages (why not use the app? Isn’t that the point of an App?) telling me about drivers rescheduling, cancelling, wrong size truck sizes arriving, and basically, a lot of your time being wasted and you realise that going to the local U-haul and hiring the couple of day workers there (actually the same guys who do the job anyway!) would have been quicker, less stressful, and easier. So, yes, it is trying to cater to our modern age of “faceless connections” and technology based basic services, but it miserably fails to do so. I am not sure why Uber works and GoShare doesn’t, but the facts lie before you.

Khodadadr, Dec 09, 2021

frauds

don't be fooled by the customer responses. THEY have ways of tracking drivers, but they don't show us because it allows them to give us a run around. I was charged nearly $100 for a 20 minute drive (involved picking up a chair and dropping it off, should have been 35-40). The driver didn't even get out of his car when he arrived (and started charging), just sat there until the seller of my item had to go out and get him to pick up the item. When I complained about this and the massive overcharge (took multiple messages across platforms over two weeks to even get a resolution), GoShare refused to refund me a dime, but offered $15 of credit for future jobs. You think I'm dumb enough to use this service again? Hell no. If you want a cheaper, better quality service with better customer service and more integrity, use Taskrabbit. I will never waste another dime on these aholes. The dumbest part is that I might've used this service in the future if they resolved the case with some dignity, but I guess they only care about making sales with initial customers that don't know any better

L14fan, Oct 21, 2018

Not super impressed

The delivery movers were not the movers identified in the app. The delivery movers seemed unfamiliar with unloading the furniture and moving it into the home. The furniture came bundled directly from the store and was wrapped in plastic wrap. The movers brought a headboard and footboard up the stairs that was wrapped together instead of unwrapping it; bringing it up together made the items very heavy and bulky. The same was done for an armoire. Instead of unwrapping it and taking out the drawers to make it lighter they brought it up the stairs in tact with a very heavy dolly. The stairs walls were banged and scratched very heavily. The movers left all of the trash in the front yard. I was expecting professional movers. The movers were just unfamiliar with what they were doing it seemed like. They didn’t have moving apparatuses which make lifting heavy objects easy like straps. They didn’t seem very strong. I was really worried they were going to damage more than just the walls. I was worried they were going to damage the furniture or hurt themselves. I’ve moved a lot in my lifetime as I am a military spouse. I’ve never felt this uneasy about my items being moved. Only one person stayed behind to assemble a bed. I had to help the mover which was very uncomfortable. He did not know how to assemble the bed. I will not use the service again.

loeravasquez, Oct 21, 2021

Works well but beware

I used the app to have a cabinet delivered from Costco. Overall, it was easy to use and the guys who came were great. The only recommendations I’d have: 1. I got really bad gouge at Costco on how it worked, with an employee telling me that I tell them what I want in the app and the delivery folks basically go get it and bring it and I pay for all of it using the app (including paying for the item). Totally not how it works. As would be logical, you buy the item first and these folks just deliver. So I’d recommend that the app folks make this clear just in case the store employees keep giving bad info. 2. I wasn’t sure if I needed one or two people. I ordered two just in case, since the item was 150 pounds. Really I only needed one and could have saved $30. It would be great if the section that asks if you want a helper has recommendations to help gauge if you need one or two (for those of us who are newbies). In the end, I’m glad I used it and would do it again (though I’d get one driver and would pay for the item in advance! 😉)

SuzL-E, Feb 22, 2019

Be careful of scam by the driver

My first time using GoShare. The Driver said he that he was local at another project that was half an hour away (no proof). He called 30 minutes before he arrived. 2 minutes to load my 1 item. Less than 5 minutes to the destination. When arrived he wasn’t sure how to bring in the 130 lbs furniture that fits any Std size truck. He clocked 67 minutes while it was only 50 minutes but the furniture piece was still not carried inside the house yet. He distracted me asking I should checked in and rated him 5 stars. After that I then helped him carried it in.Basically they charged time time starting from where the driver is coming from. He explained it after I complained why it’s almost doubled the orig estimates $45-60 for a 5 minutes away. Ended up paying $80 plus $5 tips. The guy tried to offer assembling for $50 paying to him directly. After removing the piece I saw it would take even my little girl would be able to assemble in less than 5 minutes so I changed my mind having him to assemble. He then whined that he clocked me in sooner. I ended up giving him another $10 tip. I will be smarter next time only if I have no choice but to use their device again.

Vivo888ik, Jan 28, 2019

What a great service!

I found a beautiful leather sofa but had no way to transport it. I found GoShare on line and put in the schedule I wanted. I really didn't expect anyone to be available. Seconds after I finished, Stephen L. had accepted my job. I was shocked! He went out the same evening to pick up my sofa. Seeing where he was and the progress on line was so reassuring. Unfortunately, on his way back to my place, the weather decided not to cooperate. I called him & he was willing to wait until the storm was over or keep my sofa until the morning. He had excellent communication with me at all times and since the water was ankle high in front of my door, we decided to finish the next morning. I was so impressed with his service. It’s rare to find someone who goes the extra mile to make things work. Stephen L. did that & more. I will use GoShare in the future and ask for Stephen L. because I trust him with my purchases.

websitesucksevenforreviews, Jul 31, 2022

First time user very happy!

So ArtVan canceled delivery and left me in the lurch, so started googling delivery services and found GoShare. Put in info for an estimate ($10 more than ArtVan charged me- so knew it was in the ballpark) so I submitted request. Almost immediately my job got picked up. I called Corey who was assigned to me just to see if he needed any more info to get my order from distribution center. He asked me to text my invoice, and he was able to get my order no problem. Getting it in my house however, turned out to be quite a challenge! We had to take off doors, try several different angles, but they were pro’s and got it in!! I was very impressed with them and tipped their excellent service. The only surprise was that the job took quite a bit longer than original estimate, but with a good reason. I didn’t realize I had to finish the transaction online afterwards. I thought it got charged automatically. I would definitely use GoShare again!!!

Wine n chocolate, Mar 13, 2020

Description

GoShare is the best app for finding & booking local delivery & moving professionals on demand. GoShare is one of the largest networks of truck owners, van owners & delivery professionals in the US. Our innovative technology & crowd-sourced model has made us one of the fastest growing businesses in America.

People use GoShare for moving help & delivery services. Moving help includes a truck or van & 1 or 2 movers. Business shippers use GoShare to improve the last mile & middle mile of their supply chain with our same day delivery solutions & nationwide network of delivery pros. We support multi-stop delivery routes, hot shot deliveries & offer same day service. The GoShare app makes it easy to get things done fast. You tell us what you’re moving, where we need to take it and when. We’ll deliver locally or long distance in a truck, van or car that fits your needs at a price that fits your budget. In just a few clicks you can easily book a delivery professional for anything from a small apartment move to a shipment of pallets. We can deliver small parcels or big & bulky items on demand. With GoShare you’ll get the best prices, high-quality service & background checked delivery professionals that care about your satisfaction. Our thorough vetting process ensures that each delivery pro has the experience necessary to get the job done efficiently & safely. Our delivery professionals will load, deliver & unload your cargo. You can hire one or two delivery pros with a box truck, cargo van, pickup or car depending on the size of the load & how much help you need. For moving big & bulky items we recommend that you select two delivery pros unless you are able to provide loading & unloading assistance. The GoShare app allows you to track the status of your delivery with real-time notifications. You can communicate directly with your driver in the app. After your delivery is complete you can rate your delivery pros & pay through the app. Your ratings & feedback help us build a solid, dependable community of service providers for our valued customers. Every project booked through GoShare is covered by our comprehensive cargo, liability & auto insurance policies. Say goodbye to long delivery windows. Set a time that works for you. Schedule a pickup 7 days a week between 5:00am-11:30pm. Download the app to get a fair & transparent upfront price estimate. Save 50% compared to traditional providers. Our app makes it easier than ever to book, track, communicate & pay. Request a delivery professional in one minute. White glove service & assembly is available for most items. Special equipment such as a lift gate, dolly, appliance dolly, furniture dolly, lumber rack & more can be requested in the app. Our customer service team is available 7 days a week to help you get moving & answer any questions. You can chat with our team in the app or on our website. Ways people use GoShare: • Moving Help • Retail Delivery • Donation Pickup • Moving In or Out of a Storage Unit • Facebook Marketplace, Craigslist or Offerup pickup & delivery • Furniture Delivery Ways businesses use GoShare: • Last Mile Delivery • Local & Long Distance Freight Shipping • Courier Service • Less Than Truckload (LTL) Shipments • 3rd Party Logistics (3PL) Industries that use GoShare: • Retail & Wholesale • Food & Beverage • Auto • Construction/Home Services • Industrial Supply • eCommerce • Clothing & Apparel GoShare is currently available in: Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Tennessee, Texas, Utah, Virginia, Washington, Washington DC. Service not available in every city. As long as the pickup or drop off address is inside one of our coverage areas we can accept your delivery request. We are consistently adding new states & expanding our coverage area.