Genesis Virtual Guide
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User Reviews for Genesis Virtual Guide
Where is 2018 G90 premium?
This does not look good for Genesis when they can’t even have current model on app. Are you guys still in business? I was going to by a G90 3.3T Premium but this lack of follow through gives me doubt about the commitment by Hyundai for their new brand.
Useless
Unable to download the guides. It always reports a “Temporary Server Problem”. I’ve tried every day for a week. I emailed Genesis customer service but never got a reply.
Does not include my G80 model
Right right at the start the app ask you to identify what model genesis car you own. Right now it only supports 2017 models. My model, the 2018 G 80 sport Coupe, was not available in 2017 so this app is useless for the G80 that I own.
Does not load
When I try to open the App it gives an error message. Called Genesis Support and they seemed to not be aware of the APP.
NO 2018 Models loaded!
It’s June 2018 and still no 2018 models loaded on this app! Why?I am a very proud owner of a 2018 Genesis G90 3.3T and find this vehicle with much more “craftsmanship “ and “workmanship “ than the new Lexus LS500; the engine is a beautiful piece of engineering work.I have “digested” the manual and want to have thus particular visual app in my iPhone, BUT unfortunately cannot as it only lists 2017 models!! In addition, this app has never been revised - it’s still on rev 1.0!So many amenities for new Genesis owners and this app doesn’t apply to new vehicles. I cannot even open it because it only states 2017 vehicles!Please, get on with it and, load 2018 vehicles!
Still no 2018 models!
What’s the use of a guide that doesn’t include my vehicle? Genesis sent me a fancy gift package that included a “Genesis Owners Guide”, which suggested I download this app. Why, since the app doesn’t include my car!
No 2018 G80 Option
Was interested in trying out this app for my new G80 3.3T Sport, but the only model year available was 2017. App needs to be updated to include the current year’s models.
Much better now. Now includes 2018 Models and the 2019 G70
Much improved since the updated app now includes 2018 models including the G80 5.0 Ultimate. Still does not include the huge Navigation system manual, but they are making progress. Keep going Genesis. I also noticed in setup you could select the G70
Pretty bus useless.
Very little information. Videos don’t play. 2020 model not included.As an example to show the location of control without describing the function of it useless. For example one can just look inside the car and see the light button.Disappointing.
Great tool!
No need for 500+ pages to rummage through anymore. Can't wait for the AR side to work then I'd give it 6 Star rating!!!
Description
Genesis Virtual Guide is a modern take on the traditional owner’s manual, allowing consumers to use their smartphone to get how-to information for repairs, maintenance and vehicle features. Using 2-D and 3-D tracking technology, the Virtual Guide is able to deliver in-depth levels of information related to specific parts of Genesis vehicles.
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