Fazoli's Rewards

Name: Fazoli's Rewards
Rating: 4.78939 (27996 reviews)

Food & Drink

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Fazoli's Rewards

Food & Drink

4.8

28K ratings

Age Rating

Seller

Fazolis Restaurants LLC

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User Reviews for Fazoli's Rewards

Service

Fazoli’s at the Muskegon MI location has been one of our favorite places to go to for quite sometime.... however, today was different story....took 3 different people to try to understand we wanted 2 lunch specials...spaghetti with meat sauce with 2 house salads with fat free Italian dressing.....upgrade 2 diet Coke’s to medium size....while we finally did get what we wanted it was not the correct price... we paid the couple dollars extra just to get away from this place as we had been in the drive thru line and at the pick up window for nearly a half hour.... the truck in front of us had the same problem getting their order understood but after a long time, after paying, they were send to waiting area to get their order and were still sitting in that area when we left.....it appears this location has lost their long time workers and don’t have enough trained staff to train the new hires...absolutely terrible service...we won’t go back for a long time to try it again... if they survive until that time.Good Luck!

Bec-Gar, Aug 22, 2021

Fazoli’s on Penn and Memorial, OKC, OK

This Fazoli’s is our favorite. We come here once a week for Senior Night. We like Fazoli’s much more than Olive Garden. The breadsticks melt in your mouth and the food is just mouthwatering because it is so hot and fresh. On top of all that the primary thing we love are the work staff and General Manager, Cody. They go out of their way to make sure we are happy customers. We got to meet the GM there tonight, Cody. He is super friendly and personable and talked to us for awhile. He will be so good for Fazoli’s. We will for sure dine in every time now since the staff and GM were so very customer friendly. Cody is an asset to Fazoli’s on Penn and Memorial. Thank you to the 4 work staff for being so very friendly and nice. Each of them came to our table to make sure everything was okay!! It was phenomenal !!! I highly recommend this Fazoli’s!!! Chuck & Trish

Chuck & Trish, Aug 13, 2020

Absolutely Love the Dayton, Ohio location on Wilmington Pike

As a long time customer utilizing the services of the restaurant both eating inside and getting food through the drive through, I have found the food to be of excellent quality and portion size. You really can’t beat Fazoli’s for a reasonable price great Italian meal. The staff at this location are always willing to modify menu items to fit the needs of vegetarian and food allergy customers. The best part of a meal at Fazoli’s are the breadsticks! They absolutely can not be beat. Others have mentioned problems utilizing the app to earn rewards; I have never experienced this issue and have “earned” points from scanning my receipts as well as redeeming offers and rewards on the app at the drive-through or in person. Try this location if you find yourself in this area!!!!

DB_XO, Aug 14, 2019

Broken heart

I went to get my typical Pibb extra and learned that my local restaurant changed to Pepsi. I would visit Fazoli’s frequently just for Pibb extra and get food along with it. I stop by several times a week only because you had Pibb. I will not be stopping by any more and that saddens me. The last place that did this was hyvee gas and I had been going there at least once a day I have not been back since it’s been about a year I should go back and see if they ever got it back. Please dump Pepsi and bring back Pibb (Dr. Pepper is disgusting) so no help. I know this will not really help and that you won’t bring Pibb (coke products) back and that means no more Fazoli trips with me and my kids, and that make me sad

Finnmann3, Aug 28, 2022

Wilmington Pike, Dayton, OH

Hello I just got aDrive-through order at the Wilmington Pike, Dayton, Ohio Fazoli’s. I must say that the drive-through gal was just so sweet and kind at the window, and the gentleman that took my order through the speaker was just as nice! I live in Springfield Ohio and on more than one occasion my family has experienced such a rudeness there from multiple workers and I am glad to see that not all Fazolis restaurants are like that. The Wilmington Pike customer service is excellent and I will be visiting there more often! Thank you so much and as always the food is excellent!

GHPrry, Jul 31, 2022

Fast and Fresh

After not eating out for many many months because of the pandemic, we were headed to pick up a few things for the house and saw the Fazoli’s sign. Decided to give it a try since it had been so long and all I can say is well. The food was good it was fresh and it was hot like it was supposed to be. Mr. Blake took care of our order. Thank you Fazoli’s for hiring this young man. Extremely personable and professional. He loves taking care of his customers. Looking forward to being more regular visitors. I think this would be an excellent time for any expansions you may be considering. Harrison, TN would be an excellent addition.

Guide13, Oct 28, 2021

Dear Fazoli’s and the developers of the app:

I love Fazoli’s, and have since I was a little kid. The food is always spectacular, and with the mobile ordering feature it’s made it so much easier for me to get the amazing food I am especially fond of (particularly during this COVID-19 pandemic). The only complaint I have, if you could call it that, is that the app has the option to add gift cards, (which I was intending to do so), but it won’t let me add them in. Not even one that I have bought three days ago and still haven’t used yet. I know it’s not because I’m typing numbers in incorrectly. I am a bit of a perfectionist, and have been for years. I always check, recheck, re-recheck, so on and so forth. The app will not upload my gift cards. This isn’t going to stop me from using the app or going to a Fazoli’s restaurant—not a chance. It simply would be nice to use all of the features that you advertise in the app. Thank you for taking the time to read this review, and thank you for the amazing service all of you provide. Hopefully all involved are safe and well during this difficult time. 😊

J🦖B1016, May 03, 2020

Terrific Tuesday!

Kathryn & Carly were wonderful! Carly on the headset started off a little dry at first but as soon as I started talking to her and asking her how her night was she really opened up! She was friendly, knowledgeable about the menu and very helpful with the app! I did some digging and found out she was in pain but couldn’t get off work. That’s a trooper right there!! Then I met Kathryn at the window. She was smiling a lot and even gave me extra breadsticks for the wait.I highly recommend Fazoli‘s and the breadsticks are pretty terrific too!!

PT6920, Aug 18, 2021

The restaurant definitely needs help

I’m not sure what the issues are but my food came out after 13 minutes from the time that it was ordered on my ticket the restaurant is not that busy but it looks like they’ve been hit hard as most of the tables are still dirty when my food did come out it was cold the breadsticks also were cold so I’m guessing it sat in the window for quite some time I asked my server for two additional breadsticks they were never brought to my table the counter that has the silverware was empty so I asked for eating utensils she brought them out but never brought the breadsticks they also served my food without the Parmesan cheese offer that they normally do. I want to give them the benefit of the doubt that they’re just overwhelmed and short staffed the quality of the food was in adequate because it was cold but the price is fair for the amount of food that you got. I came in on a Sunday at 6:06 PM

Tanker1957, Mar 20, 2022

Great food at a great price!!

We were so excited that Fazoli’s finally opened in Pooler, Georgia!!! The food is fantastic, the service is outstanding, and the prices are very reasonable!!! The food is much better than the other expensive sit down Italian Restaurants like Olive Garden, Carrabba’s, etc. for 1/2 the price and a fresher, better taste!!! We came on opening night and the food and service were top notch even though both the restaurant and the drive through were extremely busy, but you couldn’t tell because we received great service and fresh food!! We will definitely be returning!!! P.S. Both the Pepperoni Pizza Bread and the Baked Sampler are delicious!! Definitely recommend!!

Techiebeauty44, Jun 10, 2021

Description

Welcome to Fazoli's Rewards! We hope you will love our app as much as you love our breadsticks! Our app makes getting your Fazoli's - and your offers- even simpler, no matter where you are.

Reasons to love the Fazoli's Rewards App • Earn one point for every dollar spent in the restaurant or online (excluding tax and gift card purchases) • Redeem points on your Fazoli's favorites starting at 25 points. The only hard part is choosing what to redeem! • Find a Fazoli's near you, order ahead and skip the line with Pronto Pickup directly through the app. You can even redeem offers through online ordering! • Receive exclusive offers and get the latest Fazoli's news. After you register make sure you turn on your notifications. Valid at participating locations. Learn more at fazolis.com/rewards (hyperlink: http://www.fazolis.com/rewards)