FamiSafe-Parental Control App

Name: FamiSafe-Parental Control App
Rating: 4.18448 (4613 reviews)

Lifestyle

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FamiSafe-Parental Control App

Lifestyle

4.2

4.6K ratings

Age Rating

Seller

Shenzhen Wondershare Software Co., Ltd

In-App Purchases

$9.99 – $59.99

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User Reviews for FamiSafe-Parental Control App

Don’t waste your money on this

Don’t buy this. Not worth it and doesn’t do what it promises. Just bought the yearly subscription. Installed the app and tested the location on my Kids cellphone. The location showed that it was at our neighbors house. I had this subscription for two hours and then emailed customer service to cancel. They didn’t give me a refund and said they only refund if there is a problem with their app. I then notified them that their location isn’t accurate and they agreed with me and said that if phone is indoors the location service will probably be wrong. See below for actual response. “I'd like to explain a few things about the location. We used Google Map service to show the location of the target device, actually, we found that Google Maps sometimes is not accurate, which makes Famisafe not accurate.Also, if the target phone is indoors, the GPS signal is very weak, which will probably make the location service wrong. “

@wikipeterson, Dec 13, 2019

HORRIBLE

I am a child who has this app on my phone, I am 13 years old (girl). The app works good in all but sometimes when I would try to talk to my friends it would block me from the whole app then I would try to go back in and it would log me out of my whole account. This app makes your whole phone SLOW. If your parent set a screen time limit it WONT even give you a heads up saying “5 minutes left”. Its so annoying because I would be listening to music or having a conversation and it would just say “screen time limit is up” then when I try to go back in and everything gets all glitchy. The app makes me feel like If I do one thing wrong I will have a really bad consequence. It also makes me feel untrustworthy of my parents. Then I see other people being able to be free and FaceTime there friends and make plans to hangout and I’ll be just watching them have fun while my screen time is all used up. When I’m on my phone the app causes me to have anxiety because i feel like someone is over my shoulder and i don’t know what is finna show on any of my apps.

50492053, Dec 31, 2021

Great concept

I loved the concept of this app but have had a good bit of issues with it to be honest. I use the smart schedule daily with my kids as they watch their iPad for a few minutes before turning them off and going to sleep and the schedule functionality just hasn’t been consistent. Sometimes it works great and other times it doesn’t block the iPad at the set time (like last night) and sometimes doesn’t unblock at the set time (just about daily). I then have to go and toggle on and off several times for it to FINALLY have their apps back... very annoying when you have an impatient 4 year old standing in front of you. The toggle to block everything right then also takes a long time to react. In all I like the concept but wish it worked more consistently. I also don’t like that the new update doesn’t show when an iPad is currently blocked, that was something important for me to be able to check that the app was working right and it’s gone now

aida09, Mar 03, 2021

Customer service non-existent, renewed even when I said not too

Last year, I was unhappy with the inaccuracy and glitchiness of Famisafe, so I tried to contact them for help and was super frustrated to find no phone number or customer service options for support available. I sent a message to them to cancel my subscription, and found a way to deactivate automatic renewal. They never responded to my message, but it did show that it was set for “No renewal” on my account. Apparently that meant nothing, as it renewed and charged my card… what? I’ve tried to go online to find a way to call someone (no way listed), and their “chat” is an automated robot who knows very little. Unlike other businesses with robot chats for customer service, it did not switch over to a human when the robot was insufficient. I feel I’m stuck with a never-ending subscription nightmare. It shouldn’t be this hard to reach someone.

asabirdflies, Feb 04, 2022

Tracks and blocks the parent

I downloaded this app to keep track of my 11 year old son and the websites/apps he’s accessing. I was directed to activate it on the computer but as soon as I did, my phone did a restart. When it came back up, I couldn’t access my apps - including my emails and banking accounts - or search on the internet. I spent over an hour at Verizon and on the phone with Apple to fix it and it was ultimately determined it was the fault of the app as it directly correlated with the activation. I reached out to Wondershare customer service (which there is no option for FamiSafe when you call in, it’s every other application they make). I was able to talk to Carlo who repeatedly offered to email me instructions to troubleshoot (the email I didn’t have access to). After 30 minutes of repeating myself, I asked to speak to a supervisor and he refused. He did send me an email requesting screenshots of the issue. However, I had to reset my phone to factory settings as deleting the app and my account didn’t fix anything. This is a complaint from other iPhone users on an Apple thread. I wanted to like this app - it seemed user friendly (according to pictures in the App Store) and tracked everything I needed. But the poor customer service and the stupidity of it blocking the parent has me researching other parental control apps.

awsome game super fun, Oct 16, 2023

Amazing app!

This app definitely helps to keep tabs on love ones and family members but the work of such tracking apps is usually limited because you always need to access the device you want to keep tabs on in order for the tracking app to work effectively. My question is if i can access the device i want to hack, why would I need it hacked? But i understand we hack devices due to different intentions and to recover some information that must have been deleted or kept from being easily seen, the device will be required to be cloned. Being unfaithful gives rise to a whole lot of issues and situations that might be very difficult to cope with if you don’t have an account of what is really going down with your partner when you are not together. If you keep getting these signs it’s most likely to be true your partner is cheating. That’s not the end of life anyway, you can make a choice that suits you and be to your advantage for something like that to never repeat itself. For anyone that find themselves in this situation, what you need is to contact a private ethical investigator named michael at Ghosthacker5775 @ Gmail to find out what has been going on behind your back, and fix it as quick as you can. His services are highly rated and affordable, regardless whether your problem is personal or beyond personal, I am certain that whatever you are passing through will be fixed in a jiffy. I am a huge testimony to his exploits and I highly endorse that you write to him.

BADOOLUBBOCK😞, Dec 09, 2023

Amazing app!

BADOOLUBBOCKj, Dec 09, 2023

Customer service isn't good

We've been using this app on my husband's phone since December. I have found that sometimes it still allows him to go to websites that I have blocked. Sometimes it just seems to quit working. The explicit content detection stopped working for about three days and then started back up again. The browser history and search history completely quit working as well three days ago, and I think I've discovered that the app only works with certain browsers, and it appears my husband switched to a different one. I have tried speaking to Customer Service about these issues and I just get the runaround. None of the issues have ever really been solved, and they bounce me from one customer service rep to another every time I respond to an email. So the app kind of works, but not all the time.

BonnieJL, Mar 21, 2023

Great idea .......however

Location services are not accurate or reliable. Often shows the phone in the same place and just stays there for days on end. Nothing seems to resolve this, tried removing and reinstalling on the kids device ,tried the same on my device and still it doesn’t give accurate up to date information. If you are looking for location tracking etc I don’t recommend this app. The app is not free, it doesn’t work as intended and if there is two factor authentication on the device don’t waste your time as 90% of features will not work. If two factor authentication is activated on an apple account it can not be switched off it’s permanently on once set up. Knowing this and understanding the need for good security I find it strange that an app developer is aware of this and can do nothing to make a relatively expensive app work the way they advertise. If they would sort these issues then I would say the app would be 5* but as it stands at the minute it’s a long way from that and I would stay away until the developer has fixed the app to be used as intended and as they advertise.

Churchill312, Aug 09, 2019

Too many issues

After downloading the app and purchasing a three months subscription for two devices I had nothing but inconsistent results. When setting the daily schedule and designating times the device would not be able to be used we found that it was inconsistent and more times than not did not work. Also after Blocking or unblocking apps it did not work as well. Even after downloading the program on my personal laptop to control the phones. I requested a refund after only 1 week and was denied. Even though I communicating it was a issue with the app not just a change of mind. Then one of the devices disconnected very easily from the program a second device I went back-and-forth for two weeks with customer support not being able to remove the program. Which left my daughter Phone unprotected and not able to download a new parental app. There was no resolve on their end just run around and no answers. I ended up having to factory reset my daughters phone and not being able to back up the previous profile so my daughter lost a lot of personal items. Think twice before purchasing!

cn2be, Jul 07, 2022

Description

FamiSafe is your most reliable Screen Time & Location Tracker parental control app, with features like kids’ screen time limiting, App blocker, website filtering, game/porn blocking, suspicious photos detecting and suspicious text detecting on social media app like YouTube, Snapchat, Facebook, Instagram, WhatsApp and more. Latest Version and latest AI Features are now available! Experience now, how AI rewrite your family story.

Download and free test now! After registration, you can keep using FamiSafe Screen Time control for three days, 100% FREE of charge. All the functions like Screen Time control, App blocker, location tracking, sensitive words block and so on. ---Why is FamiSafe your first and best choice?--- Recognized and trusted by many organizations and associations * 2021 Family Choice Award Winner. Awarded by Family Choice Awards. * Best Innovative Tech Product for Children 2021. Awarded by Loved By Parents Award. * The best family-friendly product. Awarded by Mom’s Choice Award. * 2020 NAPPA Award Winner. Awarded by National Parenting Product AWARDS. * Seal of Approval Winner. Awarded by The National Parenting Center. * MFM Awards 2021 Winners. Awarded by Made For Mums. Screen Time Control -Track and plan the screen-time using of kids -Remotely block or allow the using via Screen Time control Location Tracker & Live-Location Share -Track your kids’ live location and location history timeline -Create a SAFE zone for tracking kids and get alerts when they break the planned zone Phone activity Timeline -Remotely track phone activities -View what apps kids install or uninstall App/Game blocker & Usage -Block or restrict specific inappropriate apps -Send instant alert when children try to open blocked apps or games Suspicious Photos Detection -Send instant warnings when detects dangerous pictures in kids’ phone albums -View Explicit Images directly on parents’ device Suspicious Text Detection -Detect risky keywords from search history, received or sent texts on social media app -Setting keywords you concern about, such as Sex, Violent or Drugs -Detect WhatsApp, Facebook, YouTube, Instagram, Twitter and more Drive Safety -Track records of driving speed, driving time, hard braking -Help teens form good driving habits How to track screen time, with FamiSafe, the best Screentime Control & Location Tracker App? 1. Install FamiSafe via scanning QR-Code or entering pairing Code on the device you want to supervise. 2. Register a FamiSafe account and log in. 3. Create a personalized plan for your kid and Start your safe onlie travel from this moment on! For full user guide reference, please check here: https://famisafe.wondershare.com/user-guide ---FAQs--- • What languages does FamiSafe provide? -FamiSafe screentime control app is available in English, Spanish, French, German, Italian, Portuguese, Japanese and Korean. • Can parents monitor two or more devices on one account? -Yes. One account can manage up to 30 mobile devices or tablets. ---OTHER RECOMMENDATIONS--- Circle-parental controls, MMGuardian, Nintendo Switch Parental Controls, Jiobit, iKey Monitor, Spyier, Norton Family, Safer Kid, Snapchat Spy, Ourpact jr, Qustodio-parental control, Microsoft Family Safety, Google Family Link for Children, Cocospy, Child Safe Kit, Minspy, Spyera, ParentsKit, Bark for kids, Kidslox, Wispy, XNSpy, Life-360. ---POLICIES & TERMS OF USE--- Please make sure your read our Privacy Policy and Terms of Use before installing the FamiSafe parental control app: Privacy Policy: https://www.wondershare.com/privacy.html Terms of Use: https://famisafe.wondershare.com/terms-of-use.html ---ABOUT US--- Wondershare is a global leader in application software development with 6 offices around the globe and 1000+ talented employees. Our 15 leading products are used in over 150 countries worldwide and we have over 2 million active users every month.