Parental Control App - OurPact

Name: Parental Control App - OurPact
Rating: 4.4254 (36479 reviews)

Lifestyle

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Parental Control App - OurPact

Lifestyle

4.4

36.5K ratings

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Eturi Corp.

In-App Purchases

$1.99 – $99.99

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User Reviews for Parental Control App - OurPact

Premium install was a nightmare

A friend of mine suggested this app and after a quick search I found the reviews over were good so I thought I’d try it out. The free version scrambled my kids phone and caused a huge argument. The premium version said it would eliminate that and gave all the benefits I was looking for so I decided to upgrade. The price seems steep at 6.99 a month but I figured this would still be money well spent. I tried for two days to install the premium version and ran across multiple issues. I could not find basic answers in the FAQ section which is odd because so many of these reviews state having issues and questions installing the Premium version you would think there would be some “canned” troubleshooting tips. I reached out to support via email (I couldn’t find a phone number) and got a generic response saying please provide ya more information. I provided additional information of my problem but I haven’t heard back from them yet so I deleted the app. It’s unfortunate. Reading through the reviews here it looks like overwhelmingly people struggle to install the premium app but once it’s done the results seem good. For an app that I’m paying for, especially that much, the install should be easier OR support/directions or trouble shooting should be easier to access especially since the problems seem to be common and known. Too bad

B.Corujo, May 11, 2018

Premium permanently ruined ability to connect to iTunes on my computer

I used the basic version for a short time then upgraded to premium. I STILL have not even been able to try the features to see IF they work, because the Premium version will not install on my phone nor my daughters. It requires you to download the software on your computer via iTunes. Once I did this, neither my phone or my daughters phone will connect to iTunes on my computer at all. After MANY generic email responses from OurPact (because there is no phone interaction at all- email is the only customer service choice you have), they tried to claim it was a problem on Apple’s end; this is ridiculous to even suggest, since I had just completed an update on the phones via the same iTunes an hour before the problem. The ONLY difference is this installation. So I called Apple Support and spent close to two HOURS troubleshooting with an upper level tech, who ultimately determined that OurPact had caused the issue and there was nothing they could do on their end. Even after uninstalling the software and apps completely from my computer and phones, the problem is still there. I would highly encourage you to look elsewhere. If this had worked as it was supposed to, it seems to be a great app system. But not only did it NOT work, it has caused damage to my iTunes connection that even Apple can’t fix. Download at your own risk.

BamatamRN, Dec 26, 2018

Getting OurPact on my kids’ phone is frustrating

When I first got this app for my kids’ phones, it was fairly easy for me to install. I started paying for the premium account because it assured me more control over their apps. A while back, in an attempt to get more people to use their native apps, Apple made it more difficult to use OurPact, and I feel like OurPact hasn’t really recovered from that. While I still recommend this app to friends, I now do so with caveats since I actually have come to dislike using it. I bought a new phone for one of my kids and I dreaded getting it on there. Also, when I removed that child’s old device from the OurPact account, I wasn’t able to reset that phone because OurPact is still working on it somehow.Also, the fact that my kids’ apps still get scrambled every time the apps close and reopen is confusing. I feel annoyed if I have to search for an app; if I had to do it every single time I used my phone, I’d probably get rid of it. I want to help my kid learn to manage their time on their phones, not frustrate them every time they want to use their device.I’m giving it 2 stars because, although it technically does what it says it does, it’s a hassle to deal with. I’ll be doing some research… there has to be another app by now that does mostly what this does without all the hassle.

Cassiopeia829, Apr 13, 2022

FALSE ADVERTISING

I initially gave this app a 5-star review, because it theoretically does everything I wanted. What they don't make at all clear anywhere on their website or in app descriptions or in their terms of service is that YOU HAVE TO HAVE A CONSTANT INTERNET CONNECTION for any of it to work. I can't create a schedule at home, set it for my kids' iPads, and then let them go to school and have the schedule still work. Which seems like how you would expect this to work, just by common sense. But no, every single change in block/grant status requires an ongoing connection to the internet. My kids have an hour ride to school each way. I want to give them access to their games during that time, but only during that time. I don't understand why this is so hard to do, but so far I've yet to figure out a way to make it possible. If this app just let the previously created schedule run as planned on the iPad without a wifi connection, it would be perfect and I'd give it 5 stars and pay even more than $5 a month for it.I do have to add one more thing: all of the people giving this bad reviews saying it is controlling or destroys trust with your kids (maybe most kids writing those reviews?) have this wrong. My children and I installed this app together and are in agreement with our family rules. They understand why they need them and accept that. This isn't about control, it's about helping kids have good habits.

E7plus3, Aug 30, 2017

OK at 1st then issues started

Started out with the free account but ran out of free uses (they limit how many times you can shut off your child’s applications). So, I upgraded to Ourpact Plus so I could manually shut off my sons account. Everything worked great until I started to notice issues. First, when you click the button to disable applications you trust that the action was completed. I would wake up the next morning and log back in just to find that it was never shut off and my son could have been up all night. Second, there were two instances when I had to reinstall the application on my sons phone (repair) because it would freeze and leave me unable to control my sons application. Finally, I lost all faith in ourpact when our son was grounded for a week (kept his phone but had no apps). Looked over his shoulder and saw him on Snapchat—how? Long story short, if you google how to get around ourpact there is a step by step guide for kids to disable certain features of ourpact (making your parents think it works but it really doesn’t). Support is via email only. They only send generic messages that are very scripted. Though scripted the response does come quickly. Ourpact will definitely work for younger kids but not older kids that know their way around devices. To be honest, all they need to do is go into settings and you can disable the entire ourpact system with one click. I think the application is great if it works but there are a ton of back doors to fix.

John 747478484, Apr 26, 2018

It works

My son has autism and I also split time with his dad- so we wanted a way for him to have a phone and be able to communicate with us at any time, but also didn’t want the phone to be a distraction at school. We also wanted to have control over the apps that he had access to, especially the internet. That was 6 years ago- and we’ve been using Ourpact ever since. His younger sister also has it on her phone now. I didn’t have any issues downloading the apps or upgrading. It is annoying that it jumbled their apps, but the kids don’t really seem to care. I also like that it can take screenshots periodically, so I can monitor them without being right on top of them all the time. Their phones are available, but not a distraction at school or when we’re at events, etc. Timers turn off apps well before bedtime and during the school day, and we can determine how much time they get to play games and when. Also comes in handy when kids are throwing attitude or not listening and I can turn their apps off real quick :) I recommend this app to everyone, especially parents with kids who are about to get their first phone or parents who are having issues with their kids sneaking or using their phone inappropriately or excessively.

KatieYeager, Dec 30, 2022

Almost Perfect!

I went ahead and gave it 5 stars anyway. I am an iOS developer myself, and I know the incredible amount of thought and work that goes into creating something like this. I have read some of the other reviews and I have to say that most of the negative reviews are just silly. Of course you need an internet connection. How else is the device going to receive commands. Of course the installation is involved. Honestly though, the installation took me less than 5 minutes - and wasn’t difficult at all. I can understand that some people may get confused - but honestly - you must realize what the developers at Our Pact have created is no easy feat. We have tried just about every parental control app available all to our dissatisfaction. Our Pact accomplishes 95% of what we were looking for. Having said that, the reason this review is entitled “Almost Perfect” is because there is one thing this app is missing. That is the monitoring of which web sites the child goes to as well as the monitoring of text messages and whatnot. However, the reason I gave this app 5 stars is due to the fact that this app’s purpose isn’t to monitor, but rather to teach children good device habits and accountability as well as personal responsibility. Well done! Thank you for all of your effort and hard work!

mrfilmmkr, Oct 15, 2017

Works great!

I absolutely love this app! I have been using it since 2016. Some apps never add new features but the developers keep coming up with more things that make my life easier and give me peace of mind. I love the new geofencing feature. My daughter tends to become a bit obsessed with her electronics and it’s helpful to eliminate the distracting apps during times that she needs to do homework or access to apps that can help her in daily activities. Maybe you can develop an adult version that I can use so I won’t get distracted by my phone too. :) I suppose I could add my own phone to the managed devices. My daughter has some complaints though. You may not be able to do anything about this. She was was wondering if you could make an exception for apps that use time for the time allowance. She loves to listen to music but it uses her allowance. She also gets very upset when she forgets to pause her time for her allowance and she runs out of time. I’m just passing these on. She has other options for music when she’s at home. The rest just involves being willing to communicate her needs and wants in an appropriate way to me to get more time. She’s still figuring this one out. Thanks for developing a great app! I look forward to seeing all of the features you will come up with in the future.

SHubbard385, Jul 30, 2018

Great App.

I have used OurPact Premium for over 8 years on three of my boys devices. My oldest son sure hated it. I was able to prevent him from having access to Snapchat and TikTok till he graduated high school. If he could find a way around the controls, I’m sure he would have but he couldn’t change anything. I also use OurPact with Apples family security. Not sure if I need too but I like using both. I have praised OurPact for years and tell anyone that needs a service like this to get it. But…. The reason for not giving 5 stars is the current Log in issue and being signed out. I homeschool my two pre-teens so they are home with me all day and I like to give access but take some apps away at different times of the time. We have schedules set but if they finish work early before say our 3pm “School” schedule turns off, I can’t just quickly log onto the app and grant them an hour. Or when they have lunch, I want to grant 30 min. I have to log in EVERY time. This has been going on for a month now. I have sent customer service an email and they apologized and said it’s being worked on. They suggested I save my log in info so I don’t have to type it in but for whatever reason, it doesn’t save my log in info. Face recognition would be nice to log in for something quick. If it doesn’t get fixed soon, I sadly will have to leave and find another app to use.

TexasMama6, Apr 10, 2023

So far so good!

We tried for almost a year to get our teen to regulate her own phone usage to no avail. After many fights and having to remove the actual phone at bedtime we heard of this app. I am in no way thinking the fights are over but at least now we don’t have to watch the clock and ask her to turn it off and then argue with her. It will simply stop working. We are only using the basic version for now, but will definitely consider the paid version if needed so we can turn the phone off during school. Our teen’s school does not seem to fight phone use in class and instead sets aside class time for “tech time” so sadly any regulation will need to be done by us. My only complaint so far is that the app you put on your kids phone will rearrange their home screen and all their apps every time their phone is blocked and unblocked. Not a crisis but if this didn’t happen that would be great. One less thing for the kids to complain about 😏 Oh and if you are a parent go read the reviews for the kid version of the app Our Pact Jr😆 The reviewers are almost all the kids and reading them made me even more confident that this was the way to go! I laughed until I cried at the kids arguments against this app and how it ruined their lives. Their advice to other kids was to not “allow” your parents to install this on your phone😆 Such an entitled bunch of kids these days!

Unhappyemojiplayer, Jan 31, 2018

Description

Use OurPact parental control app to: • View – Capture automated periodic, on-demand or gallery views of your children’s online activity, all encrypted for safety. • App Blocker – Block internet, text messages, and apps at-a-touch • App Rules – Block & allow specific apps • Block/Allow Websites – Prevent access to specific websites, including adult content, for safe internet browsing • Block Texting - Block access or set rules for texting apps • New App Alerts – Receive alerts when new apps are installed on your child’s device • Block Schedules – Automate your family’s daily routine • Screen Time Allowance – Set daily screen time limits for your kids • Geofencing with Places – create GPS geofences around specific locations and receive real-time alerts when their kids leave and arrive at home, school or any set zone • Find My Family – Allows parents to locate any family member using geolocation and geofences. • Find My iPhone & iPad – Family Locator also lets parents find the location of all their individual devices paired to their parent account in case of lost or stolen items. OurPact gives you the power to block apps like social media and games plus gives you peace of mind knowing you can track your kid’s location and have visibility into their online activity. OurPact allows parents to foster healthy habits and manage their child's screen time using screen time allowance, blocking specific apps, blocking texts, and scheduling daily screen time according to a child's daily routine.

OurPact is the most comprehensive parental control app and family locator, perfect for families of any size. By pairing your family's iPads, iPhones, iPods or other device platforms to OurPact parental control app, you have the power to manage your entire family's screen time & device locations from one powerful application. Recommendations: • Use OurPact's app blocker and parental control app solution to reinforce spoken or written agreements with your child regarding screen time limits and device use. • Use OurPact parental control app to block social media or games with a single touch, while leaving apps that help your children learn and grow. • Use OurPact’s View function for spot-check monitoring of your child’s online content. • Set daily screen time allowance and teach your children how to budget their screen time effectively. • Set one-time or recurring schedules for your child to manage screen time on-the-go. • Find my family or locate lost or stolen items using Family Locator. OurPact offers a Premium and Premium+ monthly auto-renewing subscriptions charged to your iTunes account. Try free for 1 week. You'll be billed monthly within 24 hours of the end of the current billing period. You may cancel or turn off auto-renewal of your OurPact subscriptions any time by going to the user's Account Settings. To avoid being billed for an additional period, subscriptions must be canceled at least 24 hours before the end of the current period. For more information visit: ourpact.com/privacy ourpact.com/terms If you have any questions or need technical support, do not hesitate to reach us via email: [email protected]