Duet Air - Remote Desktop

Name: Duet Air - Remote Desktop
Rating: 4.33134 (1684 reviews)

Productivity

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Duet Air - Remote Desktop

Productivity

4.3

1.7K ratings

Age Rating

Seller

Duet, Inc.

In-App Purchases

$49.99 – $89.99

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User Reviews for Duet Air - Remote Desktop

Good App but not for Design work

Tech support and customer service was TOP NOTCH! I had no connection problems using the app wirelessly but there was too much lag (wired and wireless) to use this effectively for any kind of drawing or design work. Also, pressure sensitivity does not function in older versions of Photoshop.In response to the reply:Thank you for that suggestion, however I spent 4 days and 28 emails trying to get it to function with tech support and was told I needed to update to a current version of Photoshop, which I am unable to do financially.

AbigailNill, Feb 12, 2022

Pricey but it delivers

The app itself works really well. It crashed a couple times, but overall I have to say I’m impressed. My main complains are that the price is high for an annual subscription, and that I could never get the audio sharing feature to work, which I would really use. I really hope they fix the audio sharing feature soon, that is the only reason why this is not a five star review.The image quality itself is amazing if you use the best settings, with almost no latency at all, to the point it really feels as a wired monitor. You can also use lower settings for a more laggy (but usable) low-power experience.The iPad keyboard is not perfectly compatible with a Windows PC, but for typing works fine.

Aironel, Dec 04, 2022

Apple Pencil or No? Language unclear.

I read the description for this app and I was like- it really sounds like they have found a way to make using the apple pencil with an older ipad possible. i wanted to try using apple pencil before buying, none of the documentation was clear if it would work with my older ipad- your language is (intentionally?) vague and it took me an hour to find on ANOTHER site that says it is indeed only with Pro ipads, and it was only after installing that I figured out that there is no way to even try out the pro version. So, not a great experience. It looks pretty intentional that you didn’t clearly state that somewhere, that the pencil only works with pro ipads, so thats a negative experience for me. Just say it- pencil only works w pro ipads. No, its not enough that the name is “pro” thats not clear with your vague language around saying it makes it so the apple pencil works for drawing.

Beanyface123875284, Sep 23, 2022

It’s hit or miss for me

I go back and forth with this app because when it’s working, it’s great! I love that I can expand my screen without having to buy a whole new desktop/monitor, and that makes my work more efficient. But when I can’t get it to work, it’s extremely frustrating. I think I’ve paid for the Pro version twice now, and can still barely get Duet Air to work. I have a PC/laptop and an iPad Pro, and wired connection between the two typically works fine. However, I’ve only had the wireless connection over Duet Air connect successfully for me once or twice since I purchased it. I am connected to the same network on both devices and the app is up-to-date on both, but still no luck. I’ve tried resetting, restarting, re-installing, everything. I recently requested to reset my password to be able to log in (because my account is locked for some reason??), but the link they emailed me didn’t even work (it just says that you need to be signed in to access this URL... which isn’t helpful). If I could just stop having issues with this app, it would easily be a 5/5 stars from me!

Cristi W, Apr 06, 2021

Lots of "crashing"

I use this app a lot, and it crashes a lot. Can't figure out why, or what causes it, but when it crashes, the app just closes and I have to open it again. Sometimes it will go 20 minutes without crashing, sometimes it's like 3 seconds. I keep using it because it's really good when it works. Low latency, great resolution, zooming and panning. Wish it was consistent, it would be an easy 5 stars.Edit: developers helped me out, turns out when you use the connect option from your iPad, it works differently than when you use the connect option from your desktop. It worked much better when I used it by connecting from the desktop application. Haven't had a crash since. My only real complaint is that the app features are different depending on how you connect.

Daniel Ellis, Nov 04, 2022

No free version

After downloading and opening the app, it asks you to create an account. After you do that and verify your email, it takes you to the next page where it gives you the 2 options for paid memberships. No alternative option to try this app before signing up for a subscription. This may not have been an issue if there was some type of indication that there was no free trial before asking people to enter their personal information. Low rating due to being shady about obtaining private information.

Dr Cerritos, Feb 02, 2021

Not too good of a program

Don’t download this app. Terrible! If you want to do simple things then this app is ok. Anything that requires you to watch a video or adjust to anything else and this app crashes consistently. I am very disappointed and wish I didn’t pay for the subscription. After reading more reviews I wouldn’t choose this app or even recommend to anyone else. Extremely disappointed

eeggpotrip, Jun 11, 2022

Great functionality & customer service…

when it works. Which is consistently and solidly with a wire. In my case, usb c out of a surface book 2 to usb c in on an 11” iPad Pro.Over the air is another matter. It doesn’t make great use of available bandwidth AND the app takes a long time to sort itself about before settling in. Even then over the air there are many dropped frames and it’s not really useable.So my main issue is marketing it as an “air” solution. It’s not great when wireless. Wired? Awesome!

gregdeocampo, Jul 07, 2021

Look elsewhere for a second monitor solution

Before purchasing, I reached out to the developers to confirm this app would work with my device, a ~7year old iPad.I followed all the instructions and used the Apple certified cable, and while there was some friction at times, it largely worked (March 2021). Fast forward 2 months, with my exact same setup, I couldn’t get the thing to connect. I paid for the $20 duet air, not knowing what the difference was at the time (can connect via WiFi, not just with cable), and no matter what I did, with a cable or WiFi, I couldn’t connect.So at this point I reached out to customer service, and if you’re like me and trying to use a second monitor to work remotely, then you’ll understand responding a day or two later just doesn’t cut it.Without going too much further, iTunes wouldn’t help in this instance either. Looking back, I wished I never paid $20 for this and would recommend you stay away and look for non-apple/iTunes solutions.

iDisappointed2021, May 27, 2021

iPad functionality multiplied

Duet creates a second monitor for my PC laptop. iPad is already fantastic, but the added functionality is practically flawless when used with a wired connection. While a second monitor is a two edged sword when it comes to productivity, there are certain tasks that the extra screen makes much more efficient. Add in the remote access capability, and it is an app that largely delivers on its promise.

jjplayz27, Apr 27, 2023

Description

#1 best-selling iPad app in US, Japan, UK, Germany, and 17 other countries! Duet turns your iPad or iPhone into the most advanced Remote Desktop or extra display for your Mac & PC. Developed by a team of ex-Apple engineers, Duet offers unparalleled performance and display quality - all with zero lag. — DO MORE — Be twice as productive by multitasking with two screens.

And for those that travel, have a portable way to stay productive. — INCREDIBLY SIMPLE — To get started, plug your iPad into your desktop using your charging cable or choose the desktop to wirelessly connect to. The Duet desktop app will automatically detect your device, and transform it into a high performance touchscreen display. — TOUCHSCREEN — Interact with Mac & PC like never before, with touch & gestures, including two-finger scrolling, pan and zoom. And with our latest release, you can even add a touch bar to any iPad with any Mac. — PERFECT FOR APPLE PENCIL — With Duet Pro, you can turn your iPad and Apple Pencil into a professional graphics tablet. We’ve re-engineered our rendering algorithms for ultra-responsive drawing, optimized specifically for designers, illustrators and artists. Duet Pro also unlocks pressure & tilt sensitivity, hover, palm rejection, and more to seamlessly draw in the most powerful programs for professionals. Get precise control in Photoshop, Corel Painter, Lightroom, ToonBoom, Illustrator, Manga Studio and more. — PRESS — TechCrunch - "Feels Like Magic" TIME - "Getting Work Done Faster and More Efficiently" The Guardian - "Lag-free" Forbes - "The simple thing to note is this...Duet Display works." The Verge - "Glorious Fluidity" Lifehacker - "It's fast, easy to use, and works great" Business Insider - "Zero lag and true retina resolution” Wall Street Journal - “It’s as easy as just plugging it in" — REVIEWS — “Awesome! My iPad Pro can be an extra monitor! Cool app” ~CEO of T-Mobile, John Legere “Very smooth and responsive indeed, plus you could use the touch screen to “click” on screen interfaces!” ~Photographer, Lok Cheung “Love the ability to use my iPad as a monitor with Duet.” ~Former Chief Evangelist of Apple, Guy Kawasaki “Just started using this app called Duet… Kinda love it so far.” ~Comedian and Youtube, Phillip DeFranco “All my mac folks look at the Duet app… GREAT!” ~Actor and Comedian, Sinbad "I really like the app, I suppose the biggest compliment I can give is that it's so easy to setup it almost seems like an Apple product.” ~Early Adopter, M. Nightingale "Amazing solution for me by the way. Works as I was hoping for and actually my main reason for getting an iPad : )” ~Early Adopter, M. Gemzoe Duet Works With: All iPhones and iPads with iOS 11.0 and later All Macs with 10.11 (Mavericks) and later All PCs with Windows 10 64-bit and later Duet Air is a $24.99 per year service built for professionals and remote workers. Price may vary by location. Duet Air subscriptions will be charged to your credit card through your iTunes account. Your subscription will automatically renew unless canceled at least 24 hours before the end of the current period. You will not be able to cancel the subscription once activated. Manage Duet Air in Account Settings after the optional upgrade. Learn more at http://www.duetdisplay.com Terms: https://help.duetdisplay.com/duet-terms-services Privacy Policy: https://help.duetdisplay.com/duet-privacy-policy