CyberArk Identity
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User Reviews for CyberArk Identity
Usable but unpleasant
After their recent update, this is completely unusable: it gets notifications but never loads the prompt. Authenticating is possible but requires a number of steps: see the alert on your notifications, unlock the screen, unlock the app, navigate to the notifications, approve the request, etc. and the app processes each step at a pace which could most charitably described as stately. They advertise an Apple Watch app but it’s obviously untested: it never loads and will tell you to sign in from your phone.
App is NOT Consistent
I am the owner. Approved Services aren’t displayed, employees can’t sign in once they arrive to work, clients are not showing in the consumers assigned to me selection. I have spent 21 days waiting for assistance from help desk, and the EVV details are stating that staff is not in allowable service areas, I have met employees at individuals home, and confirmed their locations ,but the app continuously states week after week some staff members are not in allowable range. This is creating problems with staff income, and definitely needs more work on this app. Not recommended at this time.
CyberFart
I was forced to install this app in order for me to keep working. They said it would be easier to track and log my hours. Now I am not getting paid for last month due to authentication process not working. My bosses are trying everything they can to get it working but support has no reasonable solution and most of them just pass the buck without even giving me my claim number. This is the worst. How do your company get this contract. Corruption is a foot.
Makes signing into my apps a breeze!
Been using Centrify for several years now. It makes accessing my work, and personal, apps a breeze. No more remembering all the logins and passwords, Centrify handles it all for you. Also has MFA capability that work has enable for remote login into company resources. I highly recommend using Centrify for your SSO needs.
Zero Stars
I have to use this for work every single day and it’s horrible. Geolocation almost never works even thought my location is on for safari. When I try to approve a job it does not register correctly. So I don’t get an option to sign out. Have to call my boss and give them my hours and it’s a mess. I can’t track my hours at all and always have problems with authentication and logging in. And It opens 100s of tabs open on safari for the app. I hate this.
One month in - great so far
I’ve been using this app for nearly a month. It provides a great one-stop-shop for all my corporate apps (like Salesforce, Concur, Dropbox, everything!) in a secure, easy to use fashion.Single sign on is key, otherwise what’s the point... It’s smart and will only ask for credentials (sometimes multi factor) when something different/unique is happening, like traveling cross country, etc.Having been forced to use MDM products over the years, I really appreciate Centrify’s simplified and powerful approach.
Notification 3D Touch menu is broken
When this app was working right, I could press down on a login request notification to bring up the Approve and Deny buttons, then tap the Approve button to verify the request. That functionality has been broken for several months. Now, when I click the Approve button from the notification, nothing happens. I have to open the app and approve it again from inside the app.
Clearly not a priority
Access prompts show up on Apple Watch with Approve/Deny buttons but nothing happens when you use them. Entering the app afterwards shows a banner with the request details but large parts of the text are cut off on either side of the screen on an iPhone XS.Do better. This mobile app is probably the aspect of your product that racks up the most user-hours of screen time, it shouldn't look and feel like it was outsourced to a few teenagers.
If my company didn’t have to use it I would use another app!
This app is awful! It’s glitchy, it requires you to sign in more than once if you’re trying to use it and it’ll glitch and erase your deliveries before you’ve had the chance to sync them. It’s given me nothing but issues since I’ve started using it. If it wasn’t required I’d use something else!!!!!
Quick access to all my work
I’ve been using the Centrify app for iOS for close to four years. It’s been on my phone for that long, since I continually use the mobile Authenticator for all Multi Factor Authentication. I also use it to gain quick access to apps that I use in my work, salesforce, office and concur for expenses. Furthermore, the app is very secure, using SAML to quickly assign me a token for authentication. My phone is managed by the Centrify cloud platform, which means if I ever lose it or it gets stolen, my data is protected. Someone in my enterprise can lock to wipe my phone on demand. Outside of SAML, I love that it uses single sign on for all my app logins, which takes the guess work out of any passwords I may have forgotten, since I store these in my user portal. One more neat feature is access to the system vault. So if I need an account login for a system in my enterprise, I can quickly check out a password for an account, knowing at the conclusion of my work on the server, the password will be rotated and protected from password reuse. Bottom line, it’s a great platform and this app facilitates excellent identity management. From MFA to Single sign on, Centrify has saved me countless productivity hours and protected me from potential breaches. ** I am a employee of Centrify
Description
The CyberArk Identity (formerly Idaptive) mobile app provides you with secure access to all your organization’s applications and resources from your iOS device. By using the CyberArk Identity mobile app, you get: • Single sign-on (SSO) access to all your cloud and on-premise apps while giving IT the security and compliance they need. • Easy-to-use adaptive multi-factor authentication (MFA) to better protect corporate data. Choose from single-tap one-time passcodes or push notifications to mobile devices and smartwatches. • Secure access to corporate email, mobile apps, VPN and Wi-Fi (if enrolled into MDM service).
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