Chegg eReader - study eBooks
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User Reviews for Chegg eReader - study eBooks
This application on Apple is garbage
The app, while functioning, is good and relatively easy to use. But for some reason, in recent weeks, I am never able to log on to my account through the app. It prompts me with a message saying that safari cannot find the link to my google account. And when i go to manually enter my account information, i still can’t log on. Even after switching my default browser to chrome nothing changed. I have attempted many things from updating all other apps including this one, checking for system updates, going in to make sure the browser is still defaulted to chrome and nothing helps. I’m just going to use the web browser to read through Chegg. That is the only thing that seems to work
So bummed that this eReader stinks
I was so excited to use Chegg (well, moderately excited b/c let’s be real, I’m using it to read a textbook) but the format for the fe book STIIIIINKKKKS. Maybe it’s just this way with my particular textbook, but it’s impossible to read with my phone upright (vertical) - the text is so small. Then, when I try to turn it sideways, the reader gets stuck and won’t let me go down very far until I go to the next page and then go back. Plus, every time I go into a different window and try to go back, I have to start all over with resetting everything. So annoying. I think Chegg is awesome, but the mobile app really leaves something to be desired. It would also be nice (on both the eReader and the app) if you could look up definitions of words, but you can’t.
Be wary of the payment process and cancellation.
I used Chegg when I was in college and trying to figure out how algebra works, so with that super good experience I decided to try their ebooks out since I only needed it for one class for one night. I got the book, and it was fine and I tried to cancel my subscription later that week (I thought I had) but nope I got a message about it later that month. I tried to see if I had access to it and I didn’t so I had thought the cancellation had finally gone through, but to no surprise the minute there was activity on the card I used, it charged me for a month where I had no access to it and canceled my subscription the day after it charged me. Pretty upsetting. I understand charging if I’ve missed a month but charging me for a month in which I had no access too and then giving me access for only a day after? I was better of just ordering a copy for myself.
Very annoying landscape format…
Couple of features I’ve been absolutely disliking is that when the books are in landscape mode or split screen, they don’t format correctly, it zooms in and I can’t zoom it out even if I close the app and reopen it…it takes a few tries to format it into the correct position where I can actually read my pages. I also find that the page flips are really sensitive and can’t move across the page without flipping to next and there’s no settings to fix this. Another thing that was be cool is if there was a page search in the book itself where I can actually type in the page I want to go to instead of selecting the chapter>section from the left menu and flipping manually I usually write the page number in my notes for reference and I feel it’s a bit pointless not to have this feature in an ebook…otherwise it’s an OKAY app. Not the best eReader but it’ll do for now.
Books came is messed up.
About a week ago I ordered 4 books on chegg to rent. The books were too expensive for me and I was fired for not being able to work as many hours because of college, so money is tight for me at the moment. I did some research and I found chegg. It was really helpful and I planned on using it for next semester as well. I’m not sure about this any more though because I had issues with 3 of the textbooks. My English textbook unfortunately came in a messed up box which was fine as long as the books were okay. Unfortunately only one of the books were okay while the other book had a bent cover and certain pages ripped. I went through the book to see if the passages I needed for the course were okay atleast but some of the pages were sticky inside and others were folded so reading the book alone is very uncomfortable and uneasy. My two ASL books I had issues with as well. One had parts of the cover torn and they both had none of the dvds included. I’m not sure if that’s how all the rental books are but had I known that I would have not rented them at all. I need those dvds and now I have to buy them elsewhere. The awkward part is that I recommended chegg to a friend of mine that was also fired for the same reason and I’m hoping he doesn’t go through the same thing. The ironic part is that the only book that was fine was the extra book I accidentally ordered.
STICKY, DIRTY, MESSED UP BOOKS !!!
I was so pumped that a friend of mine recommended me to Chegg! I was desperate to get books for college but I was anxious about the cost. This app seemed to be a miracle for me! I placed my order around a week ago and my books were delivered today. I opened my box to discover used books which is totally okay! What isn’t okay is that my books are completely sticky, bent, and written in! I can’t even hold one of my books because it’s SO nasty! I’m very disappointed that 2 out of 3 of books were gross. I can’t believe I recommended this app to my friends. I will not recommend this to any of my friends in the future because I don’t want them to think I have it out for them! if this app worked out for you and your books weren’t nasty and gross then I’m so jealous of you! Be grateful this didn’t happen to you.
decent enough but some accessibility issues
i’m really enjoying the ease of use that this app gives me to read my text books for school on my phone. There are definitely some quirks to features like highlighting. It is hard to highlight large blocks of text to save a note for. It deselects the highlight if you choose too much text. But the most frustrating part is the text to speech function where it skips entire sections that I am listening to and starts with the figure or table that is further down the page. I don’t know if this is specific to this textbook or a common issue with the E-reader, but this is a huge accessibility issue where entire swaths of content are missed.
Glitchy
The app is not all bad, I am able to access my textbooks either through my phone or pc. But it can be very glitchy, from turning a page or wanting to return to the main menu on mobile. One big problem is highlighting!! It only lets me highlight words from the top of the page because if I try to scroll down and highlight something it sends me to the top again without letting me finish. Ive had that problem with using my pc but I used my phone and have been able to highlight at the bottom. Using both platforms have the same problem let’s say I want to highlight a paragraph but it won’t let me highlight some of the words for some reason and even if i am able to highlight it ( before choosing a color) after I choose a color half the paragraph is missing after??!! This app definitely needs bug fixes it is just so frustrating to use.
Annoyed
What would make me happy Chegg… you money hungry thieves is to be able to highlight. While reading the e-textbook on my mac I’m trying to highlight text. I select the text I want with my mouse and upon un-clicking the whole page shifts down and un-selects my text. So now I have to reposition my page and the text still is not highlighted. Also, I ordered textbooks to be shipped so I got a free 7 day ebook. Well, my books haven’t arrived in the mail yet and I’m on day 8 so I still have no books. Also, if I desire to ask for help I must pay monthly for chegg plus? Get out of here. Didn't you guys tell on students for using your homework help answers because they were on student’s quizzes? Why would I pay to get tattled on? Students DONT put your school or courses on your account! Trouble will occur. The app is fine though, but how it’s run is not.
Latest Update & UI changes Ruined the App
I’ve been a loyal customer to Chegg for about a few years or so and I’ve been satisfied with their services from using their mobile applications for renting & reading ebooks to using Chegg Study. Since last Spring semester (2020), the experience for their e-reader has been optimal and I planned to use their services again this Fall semester (2020). The time came and there was an update to their UI for their e-reader and the experience went from optimal to rock bottom. It was nice to be able to swipe left or right to turn pages but I needed to tap left or right and it didn’t tell me that at the beginning after I updated the app—it didn’t tell me any UI changes at all (besides the obvious look change). The old UI was more user-friendly that the current one that Chegg has at the moment. There’s an old adage: “If it ain’t broke don’t fix it”.
Description
Read eBooks and eTexbooks on-the-go from your phone or iPad with Chegg’s eReader. Our eBook reader is built to help you learn anywhere, anytime. FEATURES: * Access all your Chegg eBooks anytime on connected devices * Take notes right in your eBook and access across all your connected devices * Easily search within textbooks by keyword to find the term or chapter you need * Highlight directly in your eBook * Easy-to-use navigation for each chapter Our eBook reader is built to help you learn faster!
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