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Bose Music

  • Music
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Bose Music

  • Music
4.8
64.4K ratings
Age Rating

12+

View in App Store

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User Reviews for Bose Music

3
Apple Music And Accessibility Support?

I've always been a huge fan of Bose products, their sound is unparalleled, so I was excited to try out the Bose Home Speaker 300. I have yet to receive the product, but am already having some issues with the app itself. First of all, there is absolutely no Apple Music support within the app itself, which is unfortunate as this is a deal breaker for me. I wanted to use this in conjunction with some homepods in other rooms, and the only way to play my Apple Music currently is through Airplay, which I don't understand, as it seems like Apple Music should be an easy enough service to add to the list of available services.More worrisome than this, however is the usability of the app for Voiceover users. I'm blind, and rely ONLY on my screenreader, yet my fiancée, who has partial vision had to scroll through the list of available music services and click on them for me, due to some unlabeled buttons and Voiceover not reading things correctly. I'd like to see these issues properly addressed before fully endorsing this app and product.

Amyceline1820, Dec 27, 2019
1
I swear to god…

Not one step into this app and there’s already a problem connecting my new Bose earbuds with this app through no fault of my own, but rather the garbage developers and designers who created this app. Instructions on the app tell me to press and hold the Bluetooth button on the earbuds’ case until the lights pulse blue, and then the screen will change. Um… the lights were already pulsing blue the second I simply opened the case… yet the app screen remained grey/frozen. Because of this, I already sense this app is going to be garbage so I decided to connect my earbuds through iOS Settings instead. It works and earbuds are connected. I go back to the Bose app… and of course the screen is STILL frozen and grey. I had to force close the Bose app and open it again to finally get to a screen that allows me to connect my earbuds through this app… however, doing that was clearly not the way Bose intended. Because Bose’s coders and developers are so inept at their jobs that they can’t even properly implement Step freakin’ #1 without already causing garbage UX issues, then I can’t wait to run into the slew of future issues that are sure to come due to their incompetence.

BladeRunner9, Dec 26, 2021
3
Suggestions to developer

A few suggestions to make the app and hardware better. 1. I would like the option to turn off the power-on and power-off chimes. Plus the chimes when it disconnects or connects to Bluetooth devices. If anything, the ability to moderate that decibel level would be helpful. I think the chimes are too loud. 2. In my settings I turned off “background app refresh” for the Bose Music app. I notice when I launch the application it doesn’t connect to the headphones. I need to “swipe up” and completely close the Bose Music app, then re-launch and the headphones will be connected to the app. Sometimes I need to power cycle the headphones too. -I wish the connection between headphones and application were more immediate-3. Serious bug with changing the noise canceling settings in the app. It won’t let me set the pre-sets appropriately. I would like my noise canceling favorite-presets to be 0,10,0 or 10,0,10. It won’t let me do this pattern. Please fix. 4. I would like to charge the headphones and still use them. Currently the headphones cannot be used while charging. 5. Idea: I have a computer with a usbC port. I would like the option to connect the headphones to the computer via usb-C (male-male cable) so to charge, send audio and even send voice data. This could make them a wonderful business headset. Teams, Skype, Zoom etc. 5. Auto pause music when you take the headphones off.

chad1289, May 18, 2020
3
Definitely shouldn’t have updated my QC earbuds

I just unboxed my QC earbuds and tried them out for a while before updating them. I definitely liked them better before the update for what some might seem like a minor reason, but I think is important. Using the old favorites options for noise canceling control I think was the better move. I’ve never been a fan really of the announcements appearing for just about everything on the earbuds, but for the most part its been my experience that they stay out of the way. Keep in mind I’m upgrading from the soundsport frees, so the announcer isn’t new to me. It’s nice for calls and battery level, but otherwise I don’t want to hear it. It announcing every single mode when I’m cycling cancelation modes actually bugs me. It was not that way with the old firmware I upgraded from which used the old favorites options instead of modes. They were simply subtle changes you just heard without announcement. I know some would appreciate the announcements so they know what mode they're using, especially in a nosier setting, but I’d prefer being able to suppress the announcements. TL;DR I know what my modes would be, I know what order they would be in. I don’t really want to hear them read off when switching, especially if I’m listening to something quiet in a quiet room, as it actually becomes somewhat disruptive…

Comander fox, Feb 27, 2022
1
Accessibility!

I have purchased the Bose 700 surround sound bar and the rest of the components that go with it! I even bought other Bose smart speakers. Oh LOL I spent about $3500. Which I regret 100%! As I am blind there are no accessibility features in the Bose apps for those who are blind or visually impaired! We do not have 100% control all over its features only thing that I can do in the my Bose app. Just press play/pause. Other than that I think those that we can’t comprehend to use all the features that the side of people do!! Both have other apps with no accessibility Milton to want to work with voiceover on the Apple Pay products! A app that is poorly designed is a bad app! Bose should take those who have disabilities in mind as well as the sided! I do not recommend this for anyone who is blind or visually impaired or is hardware as well. As you need the apps do you realize all the features! It was difficult setting it up with the app. And did not get a choice if I want to set up Google or Alexa! And please forgive me if there are any incorrect misspelled words or sentences. The iPhones AutoCorrect thinks it knows best.

daredevil0551, Jun 25, 2020
3
Connectivity problems

Update to my review. Latest app update and firmware update have made connectivity a lot better and the sound issue has been met by adding an equalizer to the app. Those are an improvement, I hope to see in the future a app that can connect to all the soundbars and the Bluetooth speakers and also that setting the noice cancelation to zero will disable the mic so that the wind does not disturb the audio when I’m outside . For some reason the headphones always forget my settings to have NC off I am updating my stars from 1 star to 3It takes this app forever to find my qc 700 headphones. I have to force close it and try again and again. Bose you have lost my respect and this was my last Bose product in this life time. You used to be cutting edge and Therefore all my devices are Bose but now you are sloppy, releasing crappy software and second class devices. You don’t respond to your customers concerns and wishes. Why do I have to use 1 app for my headphones 1 for my soundbar and another one for my portable speaker.

Leo_Magg, May 13, 2020
1
Getting Worse

Everything started out fine about a year ago, my Bose 700 headphones were working fine with no issues. But then came the November 2020 update. It promised better battery, my battery is lucky to charge at all and/or go above 1 hour. It promised a resolve for the red/white internal fault light, every morning when I wake up, I go to my headphones and that’s what I see. I’ve attempted a reset multiple times but of course that did nothing. I check the firmware, it’s up to date. I check the app, it’s up to date. I check my phone, it’s up to date. So what’s the problem. I understand if anything else breaks in the headphones but come on, charging is something so simple that you had to over complicate. So I contact Bose support and tell them what’s happening and told them that I attempted a reset multiple times, but for some reason that’s the first thing they told me to do. Bose, I bought these headphones when they were $400. For that much money, I would at least expect good service. Do better because without customers, companies don’t exist and/or die.

Mae913, Dec 10, 2020
3
Great App but you made a few mistakes

I am an electronics engineer and after fixing several issues with the Soundbar 700 offered my experience for free in further design and development to team personal but was ignored. Now you have released a new version of the app but unfortunately you can no longer add any new gaming consoles because all of the drop down menus are cut and paste from the cable subscriber/provider list. You won't find Sony, Playstation, Xbox, etc listed. I did design, research and testing for a living and for a company like Bose to not vet the app software properly for products I paid @ $2,000 +, then I have to fix my own issues with the non functional arc port is completely unacceptable. I have all the details and documentation of my flow chart troubleshooting steps and notes. Your rep is aware of this along with the email chain of communication. Being ignored when someone is clearly more qualified than any of your support technicians is not very responsible to your customer base or respectful to me. How many people are still having issues that I could have helped? I even offered to help with any product evaluation, to find the flaws because that's what I was paid to do.

Morsel727, Feb 17, 2020
4
Once I finally got connected

It’s great! Omg I thought I would never get it to complete setup and recognize the Bose Home 300. I think it was a cord issue...the main power cord. I moved it around a bit and all of a sudden the Bose app is telling me to finalize setup! I finally saw a new screen with all kinds of options! My Alexa music is connected and I can just say “Alexa” and the Bose speaker does what I say. Now if you want to set presets while playing music from Alexa (not sure about other services) you can’t just tap “Set preset” in the app. You have to actually start your music from the app, not speaking telling Alexa to play whatever. But FIRST you have to tap the speaker image in the lower right corner, then select your Bose speaker, go to the music you want to play and you’ll see a “Set Preset” button...go from there. Maybe if it’s bluetoothed, like to play through Apple Music...then you could just press and hold to preset? Haven’t tried that yet. I’m afraid I might mess up the setup I finally completed if I switch to Bluetooth. I see in the latest update that you can now log in through your Apple ID...I haven’t seen that yet or how to change it rather and my app is up to date: 3.3.4. Hm....I’m just so happy to have it set up and be able to play music and adjust the sound through the app while I’m outside!

RachelK2012, May 08, 2020
1
The app works fine but

I got the Bose quietcomfort earbuds as a gift and I’ve been using them for a couple weeks now. They work fine and the noise cancellation works really well, but there is no way to disable the touch buttons and voice control in the app, and even though I have Siri turned off on my phone the voice command still activates. This has become very frustrating as I have been accidentally activating the touch buttons so much anytime I go to adjust an earbud or move my hair. If I’m not sitting in one spot totally still I will need to readjust them fairly often, and it’s difficult to do that without hitting the buttons. I just wish that the buttons were toggle-able. Other than that the app works great, probably wouldn’t actually rate the app a one star, since my frustration comes from a mix of the app and the product, the app alone is probably more deserving of like a 3. I’m just really frustrated and want the company to see this and I couldn’t leave the review on the website since I wasn’t the one who purchased it.

This Girrrrlllll!, Dec 25, 2021

Description

The Bose Music app lets you easily browse and control your favorite music from one or many Bose smart products. It works with Bose Home Speaker 500, Home Speaker 300, Portable Smart Speaker, Bose Smart Soundbar 900, Soundbar 700, Soundbar 500, and Smart Soundbar 300. They are part of a system of smart speakers, soundbars and headphones designed to work together for a better listening experience.

The app also works with a wide variety of products for listening on-the-go, including the Bose Noise Cancelling Headphones 700, QuietComfort 45 Headphones, and QuietComfort Earbuds, our Sport Earbuds and Sport Open Earbuds, as well as the Bose Frames Tempo, Soprano, and Tenor audio sunglasses. SPEED TO MUSIC It’s faster than ever to browse and play the music you love from Spotify®, Pandora®, Amazon Music, SiriusXM, iHeartRadio™, TuneIn and more, all from within the Bose Music app. All your favorite music in one place. ONE-TOUCH ACCESS One touch and your home is filled with the music you love most. The Bose Music app makes it easy to set your favorite playlists or stations as presets. Then you can access them effortlessly on your app, the buttons on your speaker, or soundbar remote. TOTAL CONTROL Play the same music throughout your home or listen to different music in different areas—it’s up to you. The Bose Music app lets you control one or multiple Bose smart products from any room. GET THE MOST OUT OF YOUR HEADPHONES Personalize your environment with controllable noise cancellation on our Headphones 700, QuietComfort 45 Headphones, and QuietComfort Earbuds. With Modes on QuietComfort 45 Headphones and QuietComfort Earbuds, you decide how much of the world to let in. Choose Quiet Mode for full noise cancelling, or Aware Mode to hear your surroundings and your music at the same time. QuietComfort Earbuds now feature Aware Mode with ActiveSense™ technology, which brings the sounds around you down to a more comfortable level. The result is hearing everything you need to, but at a much more pleasant and balanced volume. ACCESS YOUR FAVORITE VOICE ASSISTANT On our Headphones 700, get quick and easy access to Amazon Alexa, the Google Assistant or your phone’s native assistant, like Siri. The availability and features of music and voice services may vary. A home Wi-Fi® network and Internet access are required. Bose, Bose Music, Bose Noise Cancelling Headphones, Bose Headphones, Bose Home Speaker, Bose Portable Home Speaker and Bose Soundbar are trademarks of Bose Corporation. Spotify is a registered trademark of Spotify AB. TuneIn is a registered trademark of TuneIn, Inc. Google is a trademark of Google LLC. Amazon, Amazon Music, Alexa and all related logos are trademarks of Amazon, Inc. or its affiliates. Wi-Fi® is a registered trademark of Wi-Fi Alliance®. Pandora, the Pandora logo and the Pandora trade dress are trademarks or registered trademarks of Pandora Media, Inc. used with permission. iHeartRadio is a registered trademark of iHeartMedia, Inc. SiriusXM and all related marks and logos are trademarks of Sirius XM Radio Inc. and its subsidiaries. All rights reserved. Privacy Policy https://worldwide.bose.com/privacypolicy California Privacy Notice of Collection https://worldwide.bose.com/privacypolicy#additionalinformation

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