Sony | Music Center

Name: Sony | Music Center
Rating: 4.56597 (40820 reviews)

Music

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Sony | Music Center

Music

4.6

40.8K ratings

Age Rating

17+

Seller

Sony Corporation

View in App Store

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User Reviews for Sony | Music Center

Does the job

This app does everything that it should. My problems are with the layout and how clunky the operation is. For example, I run an STR-DN1080 and often run zone 2 speakers. I hate how hard it is to get to control the volume for that zone. I have to open my phone, open the app, select the zone then adjust the volume. The zone 2 options should be right up front with everything else. Also don’t like that there isn’t an EQ for zone 2, but this probably has more to do with the stereo. It’s also odd how the settings are at the bottom of the page when this is an item selected more than the source. In the end this app holds the monopoly on Sony connectivity, does everything it needs to do but is clunky to use. It’s creation is certainly only to serve the app market but didn’t have much thought out into it. This app is definitely not a selling point of their products.

Coe_driver, Apr 17, 2023

The app and the speakers are definitely 2 different things

A lot of these reviews are the same—speakers are great but the app is not. I agree. I have xb31 and xb32s—using party chain became a challenge because of the chain got broken, I had to disconnect all the speakers, forget them, then repair—even if the party chain worked with the same speakers. Once I got it fully working, I kept having to relevel the volumes on the speakers after a while—the leveling out didn’t work at all. Luckily I only had 4 to maintain during a party and not more or it could have caused the music to fail altogether. The speakers are phenomenal. The app is almost a dealbreaker because it makes them seem glitchy. These speakers have been marketed with this feature and it just doesn’t work well enough to be reliable. I hope that Sony fixes this soon—it’s enough to cause me to question the brand.

EricaJanine, Jul 05, 2019

Replacing Sony deck because this app is horrible

I purchase a really nice Sony deck for my car and have regretted it every day because of this ap. I made that purchase almost two years ago and I am astounded by the lack of attention Sony has given to improving the app and making it functional. Every time I turn the car off and restart it I have manually connect my phone with the app. There is no way to do this automatically and it drives me nuts. I have purchased a different brand of deck for two other vehicles and they work perfectly and automatically connect. With the requirement to drive and use hands free calling I am going to replace my Sony deck and get a third deck from “other brand”. Not going to ever look at a Sony deck again. You had your chance and two years later I am not waiting any longer for you to realize that customer experiences matter. Good bye.

Idaho fly boy, Jul 21, 2020

The app is atrociously bad, almost ruined a party

My new Sony SRS-XB21 Extra Bass wireless speakers are fantastic. Sony knows great sound better than anyone.This app that controls them however, is atrociously bad. Bought 3 of these speakers specifically for a party I hosted and this app alone almost ruined the whole night.Extremely clumsy and complicated to add other identical sony wireless speakers to it, called a “party chain” which takes at least ten minutes, and multiple dead ends through the app. Once they’re connected, all is good. But then try doing the same thing hours later, with the exact same speakers and the exact same app and you have to go through the whole process again, from scratch, which is insane. Also the app won’t let you “rename” the speakers (e.g. “living room,” “kitchen” “dining room”, etc), so if you buy 3 or 4 wireless speakers and they’re the same color, they’re all labeled “SRS-XB21” in your phone so you have no idea which is in what room. Also you can’t control volume of individual speakers through the app (like Sonos), you have to manually control the volume on individual speakers.Had to uninstall and reinstall the app it each time I had to set them up (3 total times) which was the only fix that worked.SRS-XB21 Extra Bass speakers themselves: 5 starsSony Music Center App: Zero stars

ilikeverizonbut, Dec 09, 2018

Astonished

This app is ridiculously broken, you'd think that with a company like Sony they'd be able to make a decent functioning app for their products that cost in the triple digits. I Honestly, I wouldn't be surprised if they had some college student design this app. How many updates has this app had? Yet how does it still not work? And why is the interface so poor? Sony, you are on the NYSE. You're one of tech's giants, yet somehow in 2019 you can't manage a simple app. I'd leave zero stars if I could. please fix the bugs and redo the entire interface. nobody that has a phone capable of installing apps needs to access their library or streaming platforms via the app--please remove this the entire aspect is pointless. if somebody is going to download your app, it's to customize the settings, not to play music on apps that they ALREADY have installed. This app doesn't have to do much. Just fix the issue where the settings you select won't stay permanent! They only work when the app is open or recently used. Like I said, there are issues present in this app that it's like they assigned this to an intern. Sorry to the intern that made this app, but I'd leave zero stars if I could. 5/5 stars for the product though.

jclary6, Jan 17, 2019

Still garbage. Wouldn’t have bought speakers if I knew

Checking in almost a year after first purchase. App is still garbage. Basic functions continue to fail. No idea what all these monthly updates are for, literally nothing has gotten better. App still crashes every other time I try to connect to a device. Forget party chain. If you ever get it working, which is rare, leave the app and don’t return, or it will crash. If this app represents Sony, they have fallen a long, long way. I would never have bought these speakers if I knew this app was required. Their failure to address major problems in over a year shows they just don’t care.UPDATE: Another year gone, and this app continues to get worse. I have no idea what updates they are making, but they obviously don’t read these reviews or bother to test their app in the least. I can almost never pair speakers correctly, and when they do pair, the volume on each gets reset after each song. Most of the time the app just fails to work properly so it doesn’t matter. I have 3 speakers, all of which are great individually, but this app is so, so, so terrible. Any 2+ star reviews are either from company employees or people who haven’t actually used this app.

Macbaine1, Jun 19, 2021

Still garbage. Wouldn’t have bought speakers if I knew

Checking in almost a year after first purchase. App is still garbage. Basic functions continue to fail. No idea what all these monthly updates are for, literally nothing has gotten better. App still crashes every other time I try to connect to a device. Forget party chain. If you ever get it working, which is rare, leave the app and don’t return, or it will crash. If this app represents Sony, they have fallen a long, long way. I would never have bought these speakers if I knew this app was required. Their failure to address major problems in over a year shows they just don’t care. UPDATE: Another year gone, and this app continues to get worse. I have no idea what updates they are making, but they obviously don’t read these reviews or bother to test their app in the least. I can almost never pair speakers correctly, and when they do pair, the volume on each gets reset after each song. Most of the time the app just fails to work properly so it doesn’t matter. I have 3 speakers, all of which are great individually, but this app is so, so, so terrible. Any 2+ star reviews are either from company employees or people who haven’t actually used this app.Update: 4 years later and nothing has changed. Still the worst app ever published.

Macbaine1, Jul 08, 2023

How to put XB21 into double/stereo modeo

Instead of just repeating what everyone else wrote about the app (which is all true), let me tell you the steps to put XB21 (and similar?) speakers into double or stereo mode. #1) Do not follow their instructions. #2) Download this app but do not open. #3) Take the first speaker and turn it on. #4) Press and Hold Power Button. The Bluetooth icon will flash quickly. #5) Go to your General Settings, click Bluetooth (will show SRS-XB21 at the bottom), and wait until it has connected. The speaker will also give you a 2-tone beep. Note, other Sony speakers may have a Bluetooth button.#6) Click on the blue ‘i’ circle beside the connected speaker (on your Bluetooth settings on your phone) and disconnect it. #7) Follow steps #3-5 to add additional speaker. Disconnect from bluetooth additional speaker you just added and click connect on first speaker. #8) Go to the app. Agree to their terms of service, etc. #9) You should see a speaker at top. Click to Edit Speaker Group. It will take you to another screen and should show you the second speaker you added. #10) Click to Add speakers. This will link them into double mode. From there you can change them to Stereo if you want via the Edit Group button.

Main Apple, Feb 27, 2020

Getting better

I have an STR-DN106 A/V receiver that I bought a number of years ago and didn't even know there was an app I could use until a little over a year ago. At first the app was useless, would consistently drop connection when it would connect which was only about 1/4 of the time. I started using it recently again and it has been a lot better. The receiver controls sound in multiple rooms and sits in a cabinet so it’s nice to have such easy access to the controls. I would have been much more frustrated if the app was required for the options. It’s come a long way but there’s still room for improvement. This app has the potential to be a great value added to Sony products but only if they’re able to improve its quality.

manimalthefarmer, May 19, 2019

Great app, great speakers, wish they made a sub

I run 4 SRS x99 speakers, 1 SRS x88 and a couple SRS HG1s with this app. I can play music on them all at the same time. I prefer to stream over WiFi to the speakers for the full wireless room experience. I can not only control the volume and EQ of each speaker individually, but I can also play a different song on each speaker at the same time or group speakers together. Right now I am listening to the same song through the entire house. If you want a wireless multi room experience, this is it. You can play high resolution files on it and it will tell you if the file high resolution.

Matt Damon Reviews, Apr 04, 2021

Description

- The center for all music lovers - Do you want to fully enjoy music whether at home or out and about? Then this Sony app is exactly what you've been waiting for. The Sony l Music Center app will singlehandedly enable you to listen to Hi-Res sound sources in the excellent audio quality.

You can also connect to other Sony audio devices to play music in the best possible sound field, with the settings optimized for each individual device. To use the control function of audio devices, an audio device compatible with Sony | Music Center is required. Please check if your audio products are compatible with Sony | Music Center from our support site. Devices that were compatible with SongPal are compatible with Sony | Music Center as well. Main Feature You can playback music including Hi-Res tracks on your smartphone. Play the music contents from CD, USB, and Smartphone. Access music by browsing or searching music folders stored on your computer or NAS drive thru network(DLNA)*. You can set Multi-room, Surround, Stereo wirelessly with multiple speakers.* Change the setting on the audio device, such as Equalizer, Sleep Timer, Network* and so on. *Limited to compatible devices. This application supports VoiceOver. Note Some features may not be supported by certain devices. With the update to ver.5.2, Music Center will no longer be compatible with STR-DN850/STR-DN1050/ICF-CS20BT/XDR-DS21BT. Some functions and services may not be supported in certain regions/countries. Please make sure to update Sony | Music Center to the latest version.