Angi: Find Local Home Services

Name: Angi: Find Local Home Services
Rating: 4.36203 (47518 reviews)

Lifestyle

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Angi: Find Local Home Services

Lifestyle

4.4

47.5K ratings

Age Rating

Seller

Angi Inc.

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User Reviews for Angi: Find Local Home Services

Awful

On many occasions, I have TRIED to find 1) someone for a project or service and 2) someone qualified. I’ll give 3 examples where it was anywhere from useless to a waste of time to hiring someone who had “verified” reviews but was one of the WORST “home pros” I hired in all of the people I have contracted to do work on my house in the past 2 years. 1) I wanted to get pro referrals for a bathroom remodel. I got one referral that was decent. All of the rest “didn’t have time”, and one came over smelling like a distillery to look at the job for an estimate. It took him 3 weeks to get back to me. Needless to say, I didn’t hire any of these people. Completely useless and a waste of time. 2) I had personal property to get appraised and, even though I was very specific with the search, they sent me real estate appraisers. There’s no way to even give them feedback that they need to improve their searches! —that was the waste of time. 3) here’s the biggie- I hired “25 painters” to paint my house 2 years ago using HomeAdvisor. They say they have verified reviews. BE CAREFUL. Look at other sites for reviews! This group took MONTHS to paint my house. They sent people that were clearly not painters and I had to continually keep lists of what they had missed. I will NEVER rely on HomeAdvisor for any work on my house again!

Alikdj, Mar 24, 2019

Horrible Customer Experience

I used their single price service, where you say what you need, get a price, and schedule a time. Home Advisor finds the technician and sends them out. But they’re supposed to confirm ahead of time who is coming.They never told me who would show up, the app just said the technician’s name was “Homeadviser H.” 🙄 The phone number to contact them went to a recorded, “thanks for calling,” them hung up. When no one showed, I called the number that Home Advisor texted this morning to contact them, and after 15 minutes on hold the person who answered said she couldn’t help with their Single Price bookings. 🤦🏼‍♀️ After 5 more minutes on hold with the correct department, they asked for a bunch of personal information the previous CSR hadn’t needed and at about that time my service person arrived.My technician had no idea he’d been connected to the job through Home Adviser. Turns out he’s an awesome dude, employee owned business, etc. But Home Adviser wouldn’t know any of that, because he was hired through a completely different middleman company and Home Adviser never bothered to actually find out who they were sending to their customer’s home. So I’ll never be using their worthless services again, and instead I’ll be asking this super cool dude for recommendations of other employee-owned businesses.

BlancoBen, Sep 05, 2020

SOOO DISAPPOINTED—RUN AWAY!

Angie’s List used to be a source for honest, trustworthy reviews of local tradespeople but NO MORE. Their new business model is to farm out your data to their own providers then spam you with emails and phone calls wondering why you’re not following through. I got an email stating that I had a response, but in order to see it I had to download the app (didn’t/don’t want the app but it was the only option) and then when I caved and got it, there’s no message because I don’t have an account. An Angi rep called me from a call center to “quote a price” for a job she’d never seen and could barely understand. She tried to upsell me from a handyman to a GC because I’d get “better service” (my own experience proves that’s no guarantee) then quoted me $1,400 for a job that will realistically cost me $300-$400 because all she could do was plug in her best guesses into some kind of spreadsheet. She also assumed I already had all the materials—I don’t even know what’s needed and that’s why I’m hiring someone!!When we need the premium features, my husband logs in with his membership but after today we’re canceling it. Angi has a completely different vision and marketing plan than Angie’s List and it feels like a giant scam. I’m so sad because I loved the old way but this is terrible. Now that I’ve left my review, I’m deleting the app as well.

Bored Redhead, Jun 01, 2022

Got charged but contractor never showed up

I booked an appointment for snow shoveling services at 8am after a night of heavy snowfall. I needed my driveway and sidewalks shoveled. I am over 70 and have a hard time shoveling on my own. I got a several confirmation emails stating that my appointment was confirmed.No one showed up at 8am, so I thought that they were just running late. I waited until the early afternoon to call them to see what the story was. The customer service rep tells me that based on their GPS, a contractor came out and stayed at my house for 30 mins and that the job had been done. When I complained that the job clearly had not been done, and that I could send them photos to prove that there is snow on my driveway, they offered to send another contractor out in 48 hours (which was their next available appointment). I can’t wait 48 hours because I have to get my car out to go to work, so I asked them to just cancel my appointment, at which point, I was informed that the contractor had already been paid and that I would only get 50% of my money back. Per their customer service rep, no exceptions could be made.So now I’m out 50% of the cost of shoveling my driveway and I will have to find someone else to shovel it. PLEASE DO NOT USE HOMEADVISOR.

CeciliaL807, Jan 02, 2021

Really??? People give them 5 stars?

I’ve used them three times now, hoping that each time might be different (which I know is the definition of insanity). I hired an A/C company that had a good sales guy, but a lousy install team. The second time was for a landscaper, no one called. The last time was for stucco work and there was only one contractor who called. I almost hired him because “Hey, Home Advisor knows what they’re doing right?”. Well after consulting two other contractors who were a bit higher priced, I found out that the way in which he was suggesting to repair the home would have caused more expensive problems than doing it right the first time. There were no other stucco contractors on their list. I am only 10 minutes away from a city of 100k+ people and they couldn’t find two other contractors for the area? Then there are the constant emails asking for reviews, suggesting other project ideas, etc. Plus if you’re not careful, you’ll answer the phone and have to get pulled into a 5 minute follow-up call and apology. Do what our parents and grandparents did for decades before the golden age of technology. Ask friends and neighbors, call out of a directory, get multiple bids, and go with your gut. Worst-case scenario, go to Yelp and get your ratings there. At least you won’t be hassled by constant follow-up.

E.M. 78225, Jul 26, 2019

HORRIBLE DO NOT USE ANGI

I was supposed to have my trampoline assembled by Angi today at 9 am but when I look online it says that they completed the job on the 25th. Which is impossible because I didn’t even have my trampoline delivered to me until yesterday the 28th…..I’ve been trying to get in contact to reschedule and now when I try to get a hold of the angi number that texted me, it says the number is out of service…. When I call the customer service phone number all they do is give me the run around. I called the customer service number yesterday and they said they would be coming today, but like I said when I went to confirm my booking for today it says that the job was already completed when it never was…This is my first and last time using Angi… they have have been absolutely horrible to me and no help at all. My 5 year old would love to play on her $600+ trampoline today but she can’t because all they do is give me the run around and have been no help. It’s not right to lie and say you completed a job when they never did. I didn’t pay $150 for nothing. This is horrible customer service. I even told the Angi person my trampoline hasn’t arrived yet on Saturday so I’m not sure why they put they completed the job when they never did. Now after getting the run around for days, they tell me that they will come Friday. I PRAY that they do so I can be DONE with Angi for good!

Hauaha12, Jun 29, 2022

Not trustworthy!

I had TWO so call companies call me for carpet cleaning. The first one said he would be calling me back and never did, even when I called them again and left a message that I was waiting for the time and date they would be available. The SECOND call the individual told me he would be there the following day and gave me a time. I informed him it would work out great as I was having company the following day and would be showing my home to sale. That individual texted me the approx an half an hour before he was to arrive and said he could not make it because my home was too far away. We had discussed my address and city in our initial conversation and he said he would be at my home, no problem. I was shocked that he would just not show up and not even call me the day of our conversation to say he would not make it, I could have called someone else. After going back and forth explaining my dilemma, he said he would get a team out to my house. It was 5:00 pm and NO ONE SHOWED UP!!! I am a grandma in my late 60’s and was up until 2:00 am cleaning my own carpet for my showing later that day!!! This type of service is inexcusable from any business. I was under the impression Angi would screen their business to provide good service. I think I would do better in screening!!! Not recommending Angi, OR ANY COMPANY ASSOCIATED WITH ANGI.

learning the hard way!, May 29, 2022

Terrible service - buyer beware

I have tried to use the app for two projects. The first project, none of the recommended “experts” ever bothered to contact me. The second time I setup an appointment using the apps pre-negotiated price and selecting from their schedule. They confirmed a 7:00 AM Friday morning appointment for the work. I took the morning off to be there. At 5:00 AM they sent me an email saying the appointment was canceled because they could not find a professional to meet my schedule. First of all, I selected a time and date from their available options when I set up the appointment. If those times aren’t good they should not offer them. Secondly to wait until 5:00AM the morning of to send out an email to cancel it totally unacceptable!!! I also received a text message 45 min prior to the appointment to say it was rescheduled for the next week. Again totally unacceptable! The kicker here to add insult to injury is that they already charged my Credit card for the service. I instantly requested reimbursement and was assured the charges were reversed and would show up in 3 to 4 days. At least they have that part of the process down well. It would appear they have lots of experience returning customers money!! DO NOT WASTE YOUR TIME WITH THIS APP/SERVICE

MattDentino, Jul 24, 2020

Use this app if you want to be harassed and hounded by contractors non stop!

If you research a project, they want your info, which they will share however they want. This is pushed to contractors who will begin to hound you. HomeAdvisor gives out all your info and it is creepy!!!! It is nearly impossible to cancel a project to stop the hounds from chasing you! AND you can’t cancel your whole account! It’s like I am a prisoner! They listed 4 pros and after the first day, I counted 8 different pros who called me and left messages. 8! Why didn’t they tell me/reveal all 8 options! They try to hide their directory of pros, but then send your phone number, email, home address, etc. to businesses you never even saw matched!!!! I found a way to turn off email and phone number, but once those businesses have your info, they keep calling. Also, tucked away in the app, in the account option, is the option to view their pros without starting a project (aka alerting the hounds)! They called so many times, my iPhone automatically labeled them as Spam Risks. They have called, emailed, text messaged, left voicemails, etc. One guy even sounded rude and short tempered in his third voicemail! The appropriate thing as a pro is to call and leave a voicemail ONE TIME. Then if I want to call back, I will. I have black listed any pro who harasses me this way!

Noisemaker19, Aug 31, 2020

Not sold on it.

I’ve had some suspect dealings. One person came out and gave me a reasonable price. Then we he started he came back and said it needs some additional work. This is after the deposit and states he can’t insure the other part without doing this part. I had one person show up almost two hours late and didn’t call to notify me he was going to be late. Angi has a policy they need to do better at informing customers about. I needed to have a section of drywall replaced. When he finally got there he asked me did I have the materials? No one comes out to your home and takes a look to tell you what your going to need. Somehow the customer is suppose to know what the workers will need. Getting a tv mounted is one thing but consumers are suppose to know what kind, size and quantities will be needed. Customers are suppose to know what kind of nails or whatever else they need to hang the drywall. They charged me for the job then when I complained they said the money is only for the labor we are suppose to provide the products needed. I was charged 400 to replace a section of drywall but instead al he did was mud the hole. I had to make a complaint to get refund. Angi doesn’t ask you any questions about the job or confirm it was done correctly. I had to sit on the phone about an hour to make a complaint and then wait a couple days for someone to email me. Then they reduced the charge to 200 but didn’t refund me the difference but gave me a credit.

Santino the great, Apr 06, 2021

Description

HomeAdvisor and Angie’s List are now Angi. Receive the same benefits you’ve enjoyed from HomeAdvisor and Angie’s List, plus more choice and more convenience. Get an Angi Key Membership for $29.99 and enjoy unlimited access to 20% savings on 150+ home renovation projects!

Get exclusive access to special offers and additional benefits. Home services like home remodeling and house cleaning are easier than ever! Hire highly rated experts and contractors near you with fair pricing for any home project. Projects are covered by our Happiness Guarantee when you book and pay through the app. Home renovation projects will be covered up to the full purchase price, plus limited damage protection. Hiring contractors for home service projects is easy! Contractors are customer-rated service pros, so you can find the best local electricians, pest control workers and more from our network without worry. Home renovation, remodel and maintenance projects include cost estimates and financing options, so you can hire pros directly from the app through the service planner – it’s that simple. Home improvement is quick and easy - book with our best local contractors using our instant booking option. Book with upfront pricing or get estimates and hire top local contractors for hundreds of home services. Home improvement projects can be paid back over time by accessing financing – all in the app. View verified reviews in hundreds of home service categories, instantly connect with and compare quotes from your neighbors’ favorite contractors and get exclusive deals from highly-rated professionals in your ZIP code all right from the app! Professional home remodeling, home improvement, home repair, renovation, maintenance, or any other service is made easy with Angi. Contractors are easy to hire - find the right local professionals for the job. Experts are certified for any renovation or remodel. Prefer a more DIY experience? Don’t go at it alone. Complete your projects safely and securely with the assistance of a service pro with new video call options and payments directly through the Angi app. Download Angi for free today, and find professional contractors nearby any renovation, remodel or service projects anytime, anywhere. Angi Features: FIND TRUSTED CONTRACTORS & SERVICE PROS - Discover & compare home improvement professionals - 500+ home improvement categories - Home renovation professionals: Search Angi’s contractor network for all home needs - Contractors are certified to ensure that you’re connected to trusted, qualified service pros - Book appointments instantly with local professionals - Read verified ratings & reviews from real customers HOME IMPROVEMENT PLANNER - Compare costs to install, remodel or repair for hundreds of projects - Keep track of your professional contractors and projects - See project costs in your area - Schedule a video chat with a service pro for questions about your project PAYMENT & FINANCING OPTIONS - Pay service pros directly in the Angi app - Flexible payment including pay-over-time financing HOME SERVICES & MORE Find and hire contractors for all home service projects, including: - Renovation, Remodeling & Additions - Kitchen & Bathroom Remodels - Roofing - Windows - House Cleaning & Maid Services - Concrete Experts - Tree Services - Handyman Services - Heating & Furnace Systems - Electrician Service Pro - Decks - Pest Control - Foundations - Plumbing professional - Lawn care & maintenance - Siding - Fences - Home Repair The Angi app is the fastest and easiest way to find and schedule home improvement, remodel and repair contractors. Download now and start your next home project! California Privacy: https://vault.pactsafe.io/s/a84ad12b-7245-4a12-9fc5-2011a3bf4d62/legal.html#contract-hyia9fa6b Payment options through Affirm are subject to eligibility and are provided by these lending partners: affirm.com/lenders. Affirm and its lending partners do business in accordance with federal Fair Lending laws.