Angi Pro Ads
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User Reviews for Angi Pro Ads
Excellent Service and Great Deals!
I recently used the Angi Lead app to find contractors for a project, and I must say, I am extremely impressed with the service I received. The app was user-friendly and made it easy for me to connect with agents who could assist me.The agents from Angi Lead did a fantastic job contacting me promptly and ensuring that I received the best deals possible. They were professional, knowledgeable, and went above and beyond to address all my concerns and requirements.I appreciated their attention to detail and their commitment to providing excellent customer service. They guided me through the process, answered all my questions, and helped me find the perfect contractors for my project.Thanks to the Angi Lead app and their dedicated agents, I was able to secure the best deals and complete my project successfully. I highly recommend this app to anyone in need of reliable and efficient contractor services.Overall, I am extremely satisfied with my experience using the Angi Lead app. The agents' professionalism, promptness, and dedication to customer satisfaction truly exceeded my expectations. I will definitely be using this app for any future projects. Thank you, Angi Lead!Rating: ⭐️⭐️⭐️⭐️⭐️
Angi gets all 5 stars here’s why...
I started my business 2 years ago and Angies was truly a godsend. I was skeptical of online marketing since having a company who said they could “get me on the front page of Google” took my money and did absolutely nothing for me. But within 24 hours I had leads coming in. It was either 3 or 4 days before running my first lead and I ended up closing it on the first visit. I was shocked. The leads are real the leads are genuine and they are quality. Angies payment structure is far better than any pay-per-lead companies out there. My bill is the same every month which I really like. It might be great for the larger companies but in my experience it is a really good boost for the small and new tradesmen and companies.
If I could rate it zero stars I would
This company is the worst when starting a company. Our representative is Kimberley Selgrad. We paid one time every month. They ASSURED we would get 28 leads a month (all conversations are recorded so they know they did). We got FIVE a month MAX. After our year was up I tried canceling their services (they technically never provided) and they said they actually automatically renewed it already and there was nothing they could besides cancel it and charge 35% of what we “owed” left. To automatically renew a contract they have to send an email or first class mail before 30 days of the renewal. They can’t forward me the email that was supposedly sent and I can’t find it. When they sent me their IT’s version of the email they sent two copies with TWO different time stamps! They do not even have their story together on their side. I will be writing reviews everywhere I can and also contacting the BBB. I now have to pay over a thousand dollars for a service I didn’t even get in the first place. DO NOT CHOOSE ANGIES LIST OR HOMEADVISOR.
Glitch in Service areas.. possibly affecting leads
We pay quite a bit every month to connect with customers via service areas. For over a month now, when I click on service areas it says, “oops! Something went wrong!” And highlights the entire US. I’ve called and when support logged on to my profile in the app they saw the same problem. We went through troubleshooting and there was still nothing they could do. They said it would be resolved soon. I reached out via chat a couple weeks later (still same issue) and they said there was nothing they could do because it was a glitch in the app. Our leads have slowed EXTREMELY since this issue. Bottom line is we are paying a lot of money, the app isn’t working correctly for one of the most important aspects, and it seems to be affecting our leads. I would love to give 5 stars because of the amazing customer support and service this company provides. They do really want to set up their customers with the best providers, and they help providers get set up with profile and marketing tips, ect. They are incredibly responsive, friendly, and seem to like their job. This seems to be a higher up issue that needs to be resolved. I would be happy to adjust my review if this issue gets resolved.
Poor lead quality
Description of Complaint:I am a small business owner in the construction industry. We signed up with Angie’s in hopes of receiving real leads and boosting our business. In the last 90 days we have received 61 leads from angis. Out of the 61 leads I was able to verify that 11 of them were the actual home owners. Out of the 11 9 of the phone numbers actually worked. So some of the leads were real. But I went and visited several of the houses up to about 5 now and was able to confirm that no one living in the address on the lead matched the name and information on the lead. So less than 20% of the leads coming in have home owner information matching the information on the lead. This is wasting our money, time, and resources. This is stealing by misleading. I call to cancel and they don’t get back to me and the one time I did talk to my “success manager” he told me we just had to change a few things on my page and it would fix it. It hasn’t fixed it. I have made a file of all the tax records and homeowners names matching and not and the ones I visited. So the information i am posting here is accurate.
Worst company ever
I’m paying $500 per month, I only got 1 lead the first month, that was only window shopping, I called them they said they couldn’t lower the payment, then I tried to cancel they want me to pay a huge amount of money that my business hasn’t even generated from them. To be honest this company is a huge scam mostly for small businesses, I was supposed to get leads and I only got one from those leads that worked after I had made appointments, some of the leads they sent canceled last minute. As a construction company this affected me big time. Now they want me to keep paying for leads that I’m not even getting. This is throwing your money to the trash, I guess this company doesn’t know what hard works mean to earn some money, they think that because you have a business it’s generating millions like them. This company is a legal thief, stealing money legally from small businesses. If you don’t pay they threaten you to send you to collection, and I hope they sue because I will have to sue them. I have all the conversations and some of the few leads they sent me that were nothing at all. This is the biggest scam don’t fall for them, I wish I would have read the reviews before signing up for this scam.
Great except for scammers getting through!
Overall, I may have given it 5 stars but I am disappointed that a scammer posted a message to me through the site but I noticed that ‘person’ did not give their personal info (address, phone #, email contact or reason for needing my services.) I did respond requesting their info but kept getting big $ numbers for a small type of job. No info- no response! Shame on Angie’s List for letting this go through! We pay big $ for paid advertising & trust in AL to weed out the scammers- this was reported to AL but haven’t heard back from them as to what happened. Also, they never sent us the 2019 review badge logo that we use on our account paperwork. I had to call in May to get it. I was happier years ago but they may be getting too big and can’t give the service they once did. The AL customers who are serious are given a fair price and these people are doing their due diligence in pricing and satisfaction expectation.
Read all the recent reviews they’re not wrong
So currently I have a policy through Angi and I pay a hefty $700 a month. The service side is okay. It doesn’t produce nearly as much as they promised but it still pays for itself then some. So I had nothing but ups and downs with this company. They originally took money from me when I deliberately said I wasn’t ready to sign a contract that I needed approval first. Then it took me 2 months to get my refund and the managers acted like they were doing a huge favor for giving me my refund. When I asked for some sort of retribution be made for them to make right as I have a pretty big contract they replied with no and are attempting to charge an early termination fee of 35%. I now know that I am not the only person that has this issue. They will respond to you if your account has no issues but if you actually need someone to help you good luck they over promise and under achieve. I’ve gotten quite a few fake leads which judging by the reviews recently I am going to have my attorney look into to see if Angi is pumping the app with fake leads.
Tried to Steal $1700 From My Account!
Using Angi Ads was the worst decision I’ve ever made for my business. They acted very nice over the phone and made all kinds of promises about how many leads and customers I would get. I told them I could afford $300 and they insisted I spend $500 to get much better results, so I did, even though I couldnt afford it. After 2 months and $1000 in ad spend I had exactly ZERO customers. The few leads I did get were either scammers or not at all interested in the services I provide. So I decided to cancel. That was a battle in itself and in the end they said they would charge me $1700 cancellation fee. I said for them to send me a bill and I would pay it, and they agreed. The same week they went into my account and tried to pull $1700 out which I did not have so they tried $1000 and got it. They then webt into my PERSONAL bank account and tried to pull the remainder but the transaction was flagged. Criminals. Do not do business with these people.
Worst company ever very bad customer service
I had been trying to cancel my contract early before the year ended this started in may I called several times contacted other managers and nobody could cancel my account apparently only the person that is assigned to you can do the cancellation for over 2 months they kept charging my account I was told by the other managers that I would only have to pay up to $2000 dollar for early cancellation I agreed and paid it, now in September they send me a letter threatening to put my account in collection I called the and asked them why and this was the first time that I called this company and didn’t have to wait for someone to pick up this guy Joseph Stockinger answered and was very rude I explained my situation and he just kept saying you have a binding contract and your cancellation was in June so we are charging you for the moths you still have the service, I haven’t used their services since may. I wouldn’t recommend this company ever.
Description
Angi Pro Ads The Angi Ads App (formerly Angie List’s App) instantly notifies you of customer contacts, allows you to manage contacts with ease, optimize your profile, send review requests from the job-site, and more! - Communicate with customers contacting you through Angi (formerly Angie’s List) - Respond quickly to your business’s contacts - Collect reviews from your happy customers immediately after the job is complete - Add images to your gallery and update profile information - Monitor profile activity and performance Love the app? Leave us a review on the App Store! Have suggestions for improvement?
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