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unable to reconnect from the app after making the initial connection and changing settings to your desired ones. no mater what you do with reboots and reinstalls. the only way to reconnect is to reset wifi on camera, do your thing, but then you WILL NOT reconnect again. you’re stuck in this loop. issue is in camera software, wifi connectivity handling with iphone app has a serious bug!!! I can reproduce this all day long. running latest firmware.
I spent over $900 with product and install and cannot get the device to sync with my Apple IPhone 11. Ideally, the device should just show up in My Mini Menu in the car’s screen.Followed all the instructions gone through all the hoops of turning off Bluetooth and Apple Car Play...and still nada.
I was able to get the app to work, but trying to download the video or pictures is absolutely useless. It’s not compatible with Mac’s or PC’s or IPhone’s, when you download in the app it does not move videos over to your picture file...you can do nothing but view on your phone! I spent $800 on the unit with installation, seriously considering taking it back to BMW for a full refund!DON’T Buy this product it is not worth the money!!!
The app is slow and you can’t add more than one car! It’s a piece of junk! I’m very disappointed! Something needs to be done!
This app needs a major update I have 2018 x5 and iPhone XS Max it took four BMW Tech to try make this thing work and it crashed and it won’t come back up on the app. It cost to much money to be this complicated why can’t it be like connected Drive for BMW I’m returning it. They make the video look so hot but it’s NOT! Major glitches
My ACE 2.0 was working perfectly before this new update and now it doesn’t work. Get this fixed ASAP!
App installation is virtually impossible. I can’t find the WiFi Connection the app claims you must connect to. It keeps rejecting the “connect” application. I have emailed the developer for help and I hope I hear something from them soon.Update: I downloaded the app update on May 14 and now I cannot connect to the app. The app was finally working in the last 3 weeks, recording and going into parking mode with engine off, but now keeps repeating “recording started” and no connection according to the app. Very frustrated.
Not sure if it’s the firmware, app, or both. The hardware itself seems fine. The connection to the device via the app is fine on first connect or just after a refresh. After changing/updating settings the connection terminates (randomly?) and then you cannot reconnect via WiFi until you do a factory reset. I’ve done this several times playing around changing settings, testing detections etc. It’s got to be software/app or firmware related. I’m running the latest of both. Until these connection issues are resolved I would advise everyone to stay away. In addition the feature set of the app itself leaves a lot to be desired for the hardware capabilities.
The hardware and the application are a nightmare. The BMW dealership installed the camera system, and the application refuses to work. The same errors listed in the previous review persist. What should be seamless and easy is an absolute waste of time and money. Avoid - you have been warned.
It has gotten a bit better comparing to the previous version. Still there are random crashes. It is possible to download a recording to the app, but then it is not possible to share the recording with other apps. Or actually it is possible, by you need to figure out that you need to open Files app and then On you Phone Files and then ACE 2.0.
Advanced Car Eye 2.0 comprises two full-HD premium wide-angle cameras (front and rear windscreen cams) for your vehicle. Using proximity (radar) and vibration sensors (G sensors), it captures and records critical situations while driving and parking to use as evidence if necessary. Advanced Car Eye 2.0 is the monitor and control panel for your cameras.