BMW Motorrad Connected

Name: BMW Motorrad Connected
Rating: 4.35515 (1146 reviews)

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BMW Motorrad Connected

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4.4

1.1K ratings

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BMW NORTH AMERICA, LLC

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User Reviews for BMW Motorrad Connected

Excellent App.

This app is really cool. I’m not sure why the ratings are so low, but I think it might be because your need to open the app on your phone BEFORE you turn your bike on. Otherwise, it won’t link up to your bike. The trips feature is really cool. It maps your entire ride/trip and you have the ability to have your pictures taken on that ride marked on the map of where it was taken. It has information like max speed, temperature and total distance. It tells you how far you are from the next gas station and tracks the ride even when your out of cell reception. The only thing I would like to was addressed in a future update would be to have the ability to change tire pressure from BAR to PSI on the app. This is a must have for anyone with the TFT screen.

18415, Apr 05, 2019

What a mess…

BMW has made such a mess of this connectivity between your phone and the TFT display. My ‘21 R1250RT has all the current updates and I’m running the most current version of the Connectivity app. System only partially works if you pair both your phone and your headset to the TFT which is logical. But it took weeks to figure out that you need to connect your headset to the TFT first then start the Connected App. Then all apps running on your phone need to be closed with the BMW app left running on top, so to speak. (Example: if playing music through your headset, make the BMW Connected app lay on top of the music app)If a phone call comes in, the Connected app disconnects and navigation is lost. Only way to restore navigation is to stop, shut the bike off, close the Connected app and start over! I’ve ridden 4,000 miles with this f’d up system and question why BMW didn’t incorporate Apple’s Car play in this bike. It’s a complete mess and detracts tremendously from an otherwise great motorcycle.

archer474, Feb 09, 2022

Dangerous app

I have a brand new 2022 R1250RT and while I love the bike, this app is dangerous.I have an iPhone 12 Pro iOS 15.4.1 & Connected app version 4.1.0The RT is running 012_008_040Even IF you can get the app to connect to the bike, you can NOT count on it to stay connected. I changed my device to NEVER lock or time out. I gave the app EVERY permission that I could find (making it god like status on the phone). I followed all of the directions from BMW regarding the order of starting things up and making sure the app was the ONLY app running.And yet at a critical (and I mean critical) time in my ride, the app just disconnected and I lost all navigation. This caused me to made a wrong turn into the worst downtown traffic with NO idea which way to go and NO opportunity to pull over. I ended up riding an extra 30 minutes in stop and go traffic before I could safely pull over and retrieve my phone. In the end, I NEVER got the app to reconnect to the bike and just paired the phone straight to the helmet to get audio prompts to get back home. Now, I have a RAM mount for my phone and use my choice of navigation instead of even loading the app. Never thought I'd buy a brand new BMW motorcycle and still have to add a phone mount for the navigation.I completely agree with other users, BMW makes a great bike, but figure out a way to avoid the app if you want to stay safe.

bwrobertsjr, May 14, 2022

No Landscape Mode - unless $300 cradle 🤦‍♂️

Just bought a 22 R1250 GSA. You’d think the app would work with the bike but it’s a half baked solution. First attempt was a misrouted guidance mode. Also, it shows landscape mode in the settings, but after emailing support, they indicate that only works if you buy the over-prices cradle. I’ll stick with my quad lock mount and other free apps and save money money for non-BMW branded farkles. While Honda gives you Apple CarPlay to choose your own map apps… BMW stays old school forcing you to spend more money. It’s not like the motorcycle wasn’t expensive enough. Also, there is NO need for always on location settings but it’s so privacy intrusive that certain features only work in always on mode… they won’t work when I open the app with use location while app is running.Also, it fails to import USA formatted addresses from iPhone contacts. It appears the app wants the house number after the street, rather than before.

Dachman, Aug 08, 2022

It was working before 5.0 upgrade

It used to work well. Not the most sophisticated GPS app in the market, but did work. Your upgrade to version 5.0 renders the app useless. 1. Most of the time it just doesn’t work. The TFT display on the motorcycle flashes 0 miles to destination and I have to stop and close the app, so I can at least see some driving information like speed, on the display 2. When it makes believe it is working, I don’t see a detailed map. It tells me to download tons of unrelated maps from all around the world and when I manually pick only the relevant one - I see no details, and the route “selected” doesn’t make any sense. Need to learn the route before I go on my bike. Like in the old physical map days 3. Can’t understand how your upgrade messed up w/ existing data as I had the map working before! Never before did I see an upgrade that totally destroys the app data. Before users click the upgrade button, there should be a level of trust established between the user and the developer, knowing at least, that this upgrade wouldn’t impact the app functionality. Well, this trust was severely impacted. 4. Don’t believe this upgrade could have passed the modest QA test. Doesn’t make sense it did. So sorry I upgraded. Thought you’d improve rather that destroy the app. Very disappointed.

Guillblu, Jun 12, 2023

Cool concept, but still needs work.

The application does not reliably connect to the bike. I have a 2018 GSA and the phone will connect when the bike is started. The little phone icon becomes visible on the TFT. It also shows in the Bluetooth settings in the bike that it is connected. However, when I start the app it usually states that it is disconnected. I usually have to disconnect the phone from the bike and reconnect it. Then close and reopen the application to get it to connect. I can usually get it to connect, but it is not a seamless process. I often have the same problems with the Sena 30k not connecting to the bike. It is hit or miss. When the Sena is connected to the bike the mesh technology of the Sena usually cuts out and I am unable to communicate with my friends. I then need to disconnect the Sena from the bike to communicate again. Not sure if this is a Sena or a BMW problem. When the app does work it is pretty cool that it looks like a GPS once you start to ride. Unfortunately it doesn’t have the functionality of a normal GPS such as Google or Apple Maps. It would be very nice if it was able to incorporate Google or Apple maps into this process. Fyi, My phone is an iPhone X and both the phone and Sena are always kept current with software updates.

hmvogel1, Jun 22, 2019

UNRELIABLE GPS/Location Tracking!

Since I’m a loyal BMW customer, I recently purchased a S1000RR M Pkg for street/track. The salesperson showed me how cool the Motorrad Connected app was, and I got to admit it’s such a great concept! However, this whole package is a connectivity nightmare. Upon leaving the dealership, the navigation screen on the TFT froze, leaving me stranded in an unfamiliar area. I pulled over, restarted everything to get back on the way home. This similar problem occurred multiple times, rendering me lost and frustrated on the side of the road. And yes, the app’s permissions are set to “always”. If I knew the way, I wouldn’t need to use navigation, right?Like others have stated, we don’t know if this is due to the app or the bike’s hardware. If I can, I’d rename this app “Motorrad Disconnected”.

KingCongW, Sep 07, 2021

Please add sync between devices - Missed opportunity

Dear developers, you have all the main aspects of this app right, but why are the rides and telemetry data not synching between devices using the same account!!!! A huge missed opportunity. I have an iPhone and a Samsung that I swap between in different rides and it just frustrating not to have everything that is already recorder sync between the 2. Beside the missed opportunity of viewing the same data on a larger screen like the iPad. Seems easy enough to implement using any of the cloud solutions that we are already members of. A shared folder on onedrive, Dropbox…. Etc will make this app exponentially more useful and user friendly.

KKElmasry, Feb 08, 2022

Cristal vulnerability

I own both the R1250RT and the R1250GS and in my opinion the overall Connectivity package and specifically the Navigation component, is a poorly designed package that is unreliable to the point of making it almost unusable save for a trip to the local supermarket. Even in this case you had better know where it is. The designers of the 2021 RT clearly do not own a modern smart phone as anything other than the smallest models do not fit the phone enclosure. Also the designers are not aware of how people use their phones given that the Connectivity App must be the dominant app and always open. If you try and access any other App the mapping function will stop working. Perhaps for some this is ok but the killer is the unfailing unreliability of the system. It is so unstable that you can not rely on it for touring or even the most simplest of routes. It’s when and not if the Connected App loses connection with the TFT the only remedy is to stop the bike, remove the phone from its prison, switch the ignition off and attempt to reconnect. If you are lucky it will reconnect but only until you lose the connection again, typically 15-20mins down the road. If the same shabby design and implementation standards were applied to any of the safety systems on the bike it is no exaggeration to say lives would be lost.

lpb2802, Sep 26, 2021

Navigation has gotten worse with the version 5 update

First of all, the most important thing about navigation is to get you where you want to go. The second most important thing for motorcyclists is to take the roads you want to take. In the app, waypoints can be set up very nicely. Prior to version 5 waypoints would announce the street name it was on, now it just announces “you have arrived at your stop.” This is just wrong! Waypoints should have the ability to be marked as shaping points that don’t announce, as many of these are just used to ensure the route follows the roads you want to take. Proper navigation should announce when you have arrived at your specified stop - gas station, restaurant, hotel, etc. And it shouldn’t announce when you’ve set a waypoint on a road you want to take, and then say you have arrived at your stop. Motorcycle navigation isn’t just to have A to B routing, but also to navigate a specified route.The navigation in this app could be so much better by just allowing waypoints to be marked as non-announcing shaping points. And then when you do have an actual waypoint, it should announce its name, not “stop”. Come on BMW, you can make navigation so much better in this app. And if you can’t do this, then allow the capability for Apple CarPlay - there’s plenty of Nav apps that can do this.

Rambler358, Sep 02, 2023

Description

Get the best out of your rides by transforming your smartphone into a motorcycle tool using the BMW Motorrad Connected app. Use our app to plan your dream routes or import routes as a GPX file. Thanks to the networking with your motorcycle, you can record all the relevant information about your ride if you want.

If your BMW motorcycle is equipped with a TFT display and Connectivity, simply connect to your motorcycle with Bluetooth to do this. If your BMW motorcycle does not have a TFT display but does have a Multi-Controller and navigation preparation, then get the ConnectedRide Cradle and turn your smartphone into a motorcycle display. No matter whether you choose the option of “fast” (direct route) or “curvy” (route with a lot of turns), you can always keep your route reliably in view thanks to voice announcements to your communication system and navigation instructions that are easy to see in the display. By using the intuitive Multi-Controller, you can control everything safely without having to take your hands off the handlebars. Want to keep your friends up to date? Then easily share your riding data and photos on social media. We are continuously refining our app for you. Stay tuned to discover the latest functions. Here is an overview of all the features that the BMW Motorrad Connected app currently offers you: #Route Planning. • Route planning and storage with waypoints • Motorcycle-specific navigation with "winding route" route criterion • Weather information for current location • Route import and export (GPX files) • Free map download for offline use #Navigation. • Motorcycle navigation suitable for everyday use • Arrow navigation in the 6.5” TFT display • Map navigation in the 10.25” TFT display or ConnectedRide Cradle • Voice announcements possible (if communication system present) • Turn-by-turn instructions, including lane recommendations • Current traffic data • Speed limit display • Point-of-Interest search #Tour Recording. • Recording distances traveled including vehicle data • Analysis of performance values such as banking angle, acceleration and engine speed • Route export (GPX files) • Sharing recorded journeys and photos on social media #Vehicle Data. • Current mileage • Tank capacity and remaining range • Tire pressure (with TPM optional equipment) • Online service appointment scheduling Application Notices. • The app is part of BMW Motorrad Connectivity and can only be used in combination with vehicles with a TFT display or ConnectedRide Cradle. The connection between smartphone, vehicle/cradle and—if present—communication system is established wirelessly via Bluetooth. It can be operated with the Multi-Controller on the handlebars. To output music, telephony and navigation information, the use of the BMW Motorrad communication system is recommended. • A mobile Internet connection is necessary to receive traffic data. This can result in costs in accordance with the contract between the customer and provider (such as roaming charges). • Be aware that the functionality of your smartphone and the connection to the vehicle also depend on national requirements and conditions, and therefore cannot be guaranteed by BMW Motorrad at all times. • The BMW Motorrad Connected app is displayed in the language configured in the smartphone. Please note that not all languages are supported. • Continuous use of GPS localization in the background may lead to a reduced battery life. Make Life a Ride.