Fixing SKErrorDomain Error 0: What You Need to Know

Suren

Jun 1, 2022

SkerrorDomain error 0 is one of the more common errors that you may struggle with while processing in-app purchases. This error can occur in both production and sandbox environments and affects the fail to success payment ratio of your app.

Though the reason for this error is more likely to be on the App Store’s side, there still are a few things to try. Here is a brief overview of the possible reasons for this error, and what you could do to prevent it from happening.

SKErrorDomain Error 0 in the Sandbox Environment

SKError 0 during the review process

If you have difficulties during the app review process, then you will have to ask the reviewer to retry the purchase. Also, Apple’s engineers highlight that App Review should not see any issues with sandboxes as they use special accounts for the review process. So if your app was rejected then the issue mostly probably lies elsewhere.

SKError 0 in production environment

If you receive Error Domain=SKErrorDomain Code=0 “Operation could not be completed. (SKErrordomain error 0)” in the production environment, try the following:

Make sure you have used the correct Product Identifier. If you have, then you’ll get error 0 shortly after calling [SKPaymentQueue addPayment:], and before you get the popup asking you to confirm payment.

Try to create a new test user as your current test user might have been invalidated. This can happen if you accidentally log into the App Store with your test user. When this happens, you’ll get error 0 after entering your password to confirm the payment.

Unfortunately, not much else can be done regarding this error while in the production environment. This error mostly comes directly from Apple, and is an unknown error to do with their API. If you are using Qonversion to manage in-app subscriptions, we would also recommend checking our status page for any reported outages. Unfortunately, these errors are returned randomly and directly from Apple.

Submit a bug report about this error 0

When the issue is on Apple’s side, it can affect everyone or just some users. It’s always a good idea to submit a bug report with complete information, including a sysdiagnose archive from the device. To submit the bug report, please use Apple Developer Bug Report and follow the instructions. Before you begin, make sure you are familiar with triggering the sysdiagnose log, then follow and perform each step to replicate the problem. When the failure occurs, first, trigger the sysdiagnose profile, then wait 5 minutes before syncing the device with Apple Store and then look for the sysdiagnose archive file. While reproducing the issue, you should take screenshots showing evidence of the connection failure.We will update this article if and when more details regarding this error become available. If you are getting other Storekit errors, then check out this complete guide on how to handle storekit errors.

Infrastructure

Fixing SKErrorDomain Error 0: What You Need to Know

Suren

Jun 1, 2022

SkerrorDomain error 0 is one of the more common errors that you may struggle with while processing in-app purchases. This error can occur in both production and sandbox environments and affects the fail to success payment ratio of your app.

Though the reason for this error is more likely to be on the App Store’s side, there still are a few things to try. Here is a brief overview of the possible reasons for this error, and what you could do to prevent it from happening.

SKErrorDomain Error 0 in the Sandbox Environment

SKError 0 during the review process

If you have difficulties during the app review process, then you will have to ask the reviewer to retry the purchase. Also, Apple’s engineers highlight that App Review should not see any issues with sandboxes as they use special accounts for the review process. So if your app was rejected then the issue mostly probably lies elsewhere.

SKError 0 in production environment

If you receive Error Domain=SKErrorDomain Code=0 “Operation could not be completed. (SKErrordomain error 0)” in the production environment, try the following:

Make sure you have used the correct Product Identifier. If you have, then you’ll get error 0 shortly after calling [SKPaymentQueue addPayment:], and before you get the popup asking you to confirm payment.

Try to create a new test user as your current test user might have been invalidated. This can happen if you accidentally log into the App Store with your test user. When this happens, you’ll get error 0 after entering your password to confirm the payment.

Unfortunately, not much else can be done regarding this error while in the production environment. This error mostly comes directly from Apple, and is an unknown error to do with their API. If you are using Qonversion to manage in-app subscriptions, we would also recommend checking our status page for any reported outages. Unfortunately, these errors are returned randomly and directly from Apple.

Submit a bug report about this error 0

When the issue is on Apple’s side, it can affect everyone or just some users. It’s always a good idea to submit a bug report with complete information, including a sysdiagnose archive from the device. To submit the bug report, please use Apple Developer Bug Report and follow the instructions. Before you begin, make sure you are familiar with triggering the sysdiagnose log, then follow and perform each step to replicate the problem. When the failure occurs, first, trigger the sysdiagnose profile, then wait 5 minutes before syncing the device with Apple Store and then look for the sysdiagnose archive file. While reproducing the issue, you should take screenshots showing evidence of the connection failure.We will update this article if and when more details regarding this error become available. If you are getting other Storekit errors, then check out this complete guide on how to handle storekit errors.

Infrastructure

Fixing SKErrorDomain Error 0: What You Need to Know

Suren

Jun 1, 2022

SkerrorDomain error 0 is one of the more common errors that you may struggle with while processing in-app purchases. This error can occur in both production and sandbox environments and affects the fail to success payment ratio of your app.

Though the reason for this error is more likely to be on the App Store’s side, there still are a few things to try. Here is a brief overview of the possible reasons for this error, and what you could do to prevent it from happening.

SKErrorDomain Error 0 in the Sandbox Environment

SKError 0 during the review process

If you have difficulties during the app review process, then you will have to ask the reviewer to retry the purchase. Also, Apple’s engineers highlight that App Review should not see any issues with sandboxes as they use special accounts for the review process. So if your app was rejected then the issue mostly probably lies elsewhere.

SKError 0 in production environment

If you receive Error Domain=SKErrorDomain Code=0 “Operation could not be completed. (SKErrordomain error 0)” in the production environment, try the following:

Make sure you have used the correct Product Identifier. If you have, then you’ll get error 0 shortly after calling [SKPaymentQueue addPayment:], and before you get the popup asking you to confirm payment.

Try to create a new test user as your current test user might have been invalidated. This can happen if you accidentally log into the App Store with your test user. When this happens, you’ll get error 0 after entering your password to confirm the payment.

Unfortunately, not much else can be done regarding this error while in the production environment. This error mostly comes directly from Apple, and is an unknown error to do with their API. If you are using Qonversion to manage in-app subscriptions, we would also recommend checking our status page for any reported outages. Unfortunately, these errors are returned randomly and directly from Apple.

Submit a bug report about this error 0

When the issue is on Apple’s side, it can affect everyone or just some users. It’s always a good idea to submit a bug report with complete information, including a sysdiagnose archive from the device. To submit the bug report, please use Apple Developer Bug Report and follow the instructions. Before you begin, make sure you are familiar with triggering the sysdiagnose log, then follow and perform each step to replicate the problem. When the failure occurs, first, trigger the sysdiagnose profile, then wait 5 minutes before syncing the device with Apple Store and then look for the sysdiagnose archive file. While reproducing the issue, you should take screenshots showing evidence of the connection failure.We will update this article if and when more details regarding this error become available. If you are getting other Storekit errors, then check out this complete guide on how to handle storekit errors.

Infrastructure

Fixing SKErrorDomain Error 0: What You Need to Know

Suren

Jun 1, 2022

SkerrorDomain error 0 is one of the more common errors that you may struggle with while processing in-app purchases. This error can occur in both production and sandbox environments and affects the fail to success payment ratio of your app.

Though the reason for this error is more likely to be on the App Store’s side, there still are a few things to try. Here is a brief overview of the possible reasons for this error, and what you could do to prevent it from happening.

SKErrorDomain Error 0 in the Sandbox Environment

SKError 0 during the review process

If you have difficulties during the app review process, then you will have to ask the reviewer to retry the purchase. Also, Apple’s engineers highlight that App Review should not see any issues with sandboxes as they use special accounts for the review process. So if your app was rejected then the issue mostly probably lies elsewhere.

SKError 0 in production environment

If you receive Error Domain=SKErrorDomain Code=0 “Operation could not be completed. (SKErrordomain error 0)” in the production environment, try the following:

Make sure you have used the correct Product Identifier. If you have, then you’ll get error 0 shortly after calling [SKPaymentQueue addPayment:], and before you get the popup asking you to confirm payment.

Try to create a new test user as your current test user might have been invalidated. This can happen if you accidentally log into the App Store with your test user. When this happens, you’ll get error 0 after entering your password to confirm the payment.

Unfortunately, not much else can be done regarding this error while in the production environment. This error mostly comes directly from Apple, and is an unknown error to do with their API. If you are using Qonversion to manage in-app subscriptions, we would also recommend checking our status page for any reported outages. Unfortunately, these errors are returned randomly and directly from Apple.

Submit a bug report about this error 0

When the issue is on Apple’s side, it can affect everyone or just some users. It’s always a good idea to submit a bug report with complete information, including a sysdiagnose archive from the device. To submit the bug report, please use Apple Developer Bug Report and follow the instructions. Before you begin, make sure you are familiar with triggering the sysdiagnose log, then follow and perform each step to replicate the problem. When the failure occurs, first, trigger the sysdiagnose profile, then wait 5 minutes before syncing the device with Apple Store and then look for the sysdiagnose archive file. While reproducing the issue, you should take screenshots showing evidence of the connection failure.We will update this article if and when more details regarding this error become available. If you are getting other Storekit errors, then check out this complete guide on how to handle storekit errors.