YONO SBI:Banking and Lifestyle

Name: YONO SBI:Banking and Lifestyle
Rating: 3.20332 (1746 reviews)

Finance

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YONO SBI:Banking and Lifestyle

Finance

3.2

1.7K ratings

Age Rating

Seller

State Bank of India

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User Reviews for YONO SBI:Banking and Lifestyle

Don’t waste your time

This is why I don’t keep my money in SBI. Too much cumbersome and too many restriction on website and app, making it really hard to navigate through. I have never had a successful attempt on what I wanted to do with the app:- transfers, etc. SBI need to hire a world-class team to make a world-class product. For ex, I have a beneficiary added in my account for many years. When I attempt to transfer money to this beneficiary from the mobile app, I get an error saying special characters not allowed in the beneficiary name. This beneficiary was added through website many many years ago. SBI should improve on small things such as this. Also, change the policy of having three different passwords to access my account:- login pwd, profile pwd, and mpin. I will not use SBI until SBI figures it’s mess itself.

Harish gokul, Aug 02, 2020

Poor service

I was using this app before and it has good features. However when I changed my mobile & transferred my data from old mobile to new mobile it didn’t work. It said it will send an OTP to the mobile number registered. But I never received the OTP. I tried it several times with no success. I deleted it on my old phone & reinstalled it on my new phone but still no success. It is such a good app but of no use. I hope the creator will atleast take a look at the negative reviews and update the app. If u r not serious, as most Indian govt services are (since they only work for salary), just don’t advertise about app on TV etc. Hope u take this serious and update the app addressing the issues in it.

HG Naik, Feb 07, 2022

Really frustrating app

Every time you login it will whether you are new or existing customer. When I tried to login using internet id and pwd it will through an error “ some technical problem could not complete your request andContact customer support”. Don’t have too many apps for SBI have one or 2 apps and maintain them or else people will not use SBI, please get compared your self with other bank apps(this doesn’t mean SBI has more customer thn other bank and we should have too many mobile apps). When you don’t maintain quality service it’s waste of having too much quantity. Please have a solution to YONO mobile app or scrap the mobile application. I am trying to login to yono from last 15-30 days and not even a single time I was not able to successfully login.

Itunes@1234, Mar 23, 2019

ATM card

Today I lost my ATM card and now I am trying to apply for a new card but the problem is the address which was registered to my bank account it’s not an updated address and this bank do not have an option to deliver the ATM card to the current address so if a person is staying in a far different city so how can the person access the account when he want to be draw the money from ATM card even though the bank has yono cash for card less transaction, online transaction or to retail shopping it is difficult. Even though they is no option to select corresponding address like all the other banks. so I don’t know why the bank has put customers in a such a tragic condition.

John prajwal, Feb 12, 2021

SBI is the worst bank for online account access

I have had very high hopes for SBI account when I started it. For every issue I had come across for about 8years, I had always been optimistic about it getting resolved and sticking to SBI for my banking needs. I think I have reached a point at which I can no longer bear the pathetic service and interface of SBI online banking. These are the issues that I am facing.1 . The app failing to load login screen.2. Timeouts in certain forms such as adding beneficiary.3. Random error messages.4. The need of 2 passwords for the account.5. App not supporting a password change.6. Web application having a very confusing UI.7. Inconsistency in receiving OTP messages.I don’t think fixing these issues will get me back as their customer, but if SBI is willing to address these issues and many other such issues, it may help someone who don’t have a choice of switching to a better banking service.Highly discourage the use of this application and banking service if you have a better option available.

LeeGThomas, Feb 08, 2023

Unable to select DOB during registration

Not able to select the date of birth when trying to register as a new customer. When I select the year, can’t select the month or date and when I select the month, cannot select the year or date and vice verse. This is very frustrating, tried multiple times and even reinstalled the app but nothing seems to be working. Seen even other users complain about the issue, can the team fix it ASAP or when is it expected to be fixed ?

mahesh253, Mar 19, 2021

Register every time to login?

Do I need to register every time I try to login to the app with the message sent through my Registered Phone number ? Can I not just login straight away after a one time registration? Seems like an awful lot of steps simply to login to this app. Just started an account, I tried to update my phone number, update email address, put in a request for a debit card linked to my account and not a single feature works. Debit card request process asked me to select an address for delivery but there is no option to select an address? Poorly designed phone app and needless amount of steps just for a simple login. I’m regretting opening an account with this bank now…

Peetz Da Maniac, Feb 03, 2023

It’s totally disappointing to me

I have only bank account in SBI, I am out of India where run India mobile sim impossible earlier I could use my SBI app out of India in my cellphone..I could pay my bil and expenses to my kids and family from out of India .Suddenly one day I wake up and I could used App, because SBI binding SIM card with app, means I can’t run app if I don’t have simnow I have to tell some one in India to use my SIM card and run app in his phone Stupid thing happen Sbi can give OTP option in email if want to secure … means if you loose sim you can’t run app..I can’t see now any solution..I appreciate to doing innovation every time but to do something new we have to take of its drawbacks Should give me option please I install app in my 10 year son’s to use for pay bills and expenses now he could use this app and he spend money to buy online game in play store and even so many bad things Please understand

ravi1508, Sep 15, 2021

YONO is you don’t need one

After upgrade I could not reregister which was mandatory. After 50 secs it times out with a message SB001 Technical Error, please try later. I got fed up. Raised complaints through internet banking, called their helpline and standard response to upgrade the app. Tried to explain the issues again and gave up. I met the branch manager in person and all promises to get it fixed went through the drain (I knew he could not due to the bureaucracy). Finally, I moved my money to another bank which gave me better access to my information and money. It is frustrating to see their branch has this quote on the wall but behaving exactly opposite. Hope someone listens to this feedback. “A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption of our work. He is the purpose of it. He is not an outsider of our business. He is part of it. We are not doing him a favour by serving him. He is doing us a favour by giving us”

RRKBL, Jan 07, 2023

The best worst app ever !!!

With every upgrade user frustration is guaranteed by including timely bugs in the app. Being the leading bank in india, it is made sure that no customer should have seamless easiness of using this app. Now when i try to register again after changing my phone, the app says I don’t have an account with the bank !!!5 worst stars and counting…

Sanoop balakrishnan, Oct 23, 2021

Description

YONO SBI lets you Bank, Shop, Travel, Pay Bills, Recharge, Invest, avail IRCTC ticket booking, use UPI to transfer money, book movie tickets. With SBI YONO, convenience has a new name. Download YONO SBI our mobile banking and lifestyle application from iOS App store Only and experience its best-in-class features.

Do not use any other websites. Registration process: YONO is supported on iOS 11 and above. Ø Install/Update new version of App from App Store and open. Ø Allow all required permission (location). Ø Select SIM of CBS Registered Mobile Number (RMN) and submit NEXT. Ø An encrypted SMS with a unique code will be sent from the device to a pre-defined Number 7718965316 to verify the customer. Kindly note that for sending the SMS standard SMS charges are applicable as per your telecom plan. The SIM should have active outgoing SMS facility. Ø If there are multiple CIFs attached with same mobile number, system will prompt for the account number and DOB for finding out a unique customer by the mobile number. Ø If the customer is already having online banking facility of SBI, App will automatically prompt to proceed to Register on YONO with existing user credentials (Online Banking User ID and Password). After entering User ID and Password, customer will receive an OTP on Registered Mobile Number. User has to enter the OTP in the app to complete registration with an optional setting of MPIN. Ø If the existing SBI customer is not having Online banking credentials, App will prompt to proceed to create INB credential using “Account Details” and “ATM Card” based registration process. Ø If Non RMN SIM is selected, User will land on account opening screen. If customer claims that selected SIM is already registered with bank, user needs to visit nearest branch with KYC for updating/validating the mobile number in bank account. What YONO SBI offers you YONO SBI, SBI’s latest mobile banking offering is an extension of our trusted banking legacy which gave India secure digital products such as YONO Lite and SBI Net Banking. YONO SBI puts India’s largest range of products and services at your fingertips. • Quick Transfer - Immediate fund transfer to new beneficiary up to Rs 25,000/- per day • One view - Link and view your relationships with all State Bank entities (Credit Cards, Life Insurance, General Insurance, Travel Insurance, Accident Insurance, SIP, Mutual Funds or investments) in one app • Your friend in need - Get Pre-approved personal loans on the go within 2 minutes, with no documentation at branches. • Liquidity on the go – Use this one click facility to avail overdraft against Fixed Deposit • Experience convenience: Request Cheque Books, ATM Cards/Debit Cards or use the emergency services to change ATM PIN, block ATM cards/Debit cards or stop cheques, through YONO SBI Other pre log in features: • ATM/Branch Locator • Forgot MPIN? - To reset Login MPIN. • View Balance – View account balance & recent transactions. • Quick Pay – Make quick & simple payments. • YONO Cash - Cardless Cash Withdrawal • Loans - Apply for Home, Car, Education & Personal Loans • Investments - Open Investment account and make investments. • Best Offers - Best Online Shopping offers. • Lock App – To lock app access. • T&C - Terms & Conditions • Privacy Policy • Helpline – Call on Helpline No.