WatchPAT ONE
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User Reviews for WatchPAT ONE
Privacy Alert - Concerns
I had to complete a sleep study and was told to use this device. This is great I thought, so convenient, until I discovered the app wants access to photos, media and files on my device. Why the heck does it need access to these items to conduct a sleep study? It’s ridiculous to think the company needs this info to conduct an analysis of one’s sleep cycle. It’s a complete invasion of one’s privacy. Considering it’s very similar to Fitbit, minus the heart monitor and ability to send info to doc, and they do not have access to said files, again, why does WatchPAT need this info? And how long do they retain said info?
Easy and Efficient
Watched a video before picking up device from doctor. Simple detailed step-by-step instruction in video and written form was great great for setting up. Data loaded in under 30 seconds after finished. Really solid option for at-home testing and very well thought out!Tip— doctors office said that if the app is taking a long time to upload your data: Exit the app, do not fully closed out app, go to any other app, and switch back to WatchPat App. (I did not have this issue- iPhone 11)
Lost data, blank entry
Set up the device and app per all instructions. Did not like the access required but did allow. Everything looked good, app have the message “Goodnight” or something similar. I assumed all was well. Woke up in the morning and the app simply stated “Thank you”. Again, thought all was well. Waited 2 weeks no call back from doctor or anyone. Place a call with the sleep center, a week later got the message that the O2 sensor did not record any values. The sleep center simply stated that I made an error. Really? Your app told me everything was ok and good to sleep. Now over a month later you want me to purchase another kit to redo the study. Couple of questions. I paid for a study and got nothing. Either refund my money for something I did not receive Or replace the defective kit with another one. I can not recommend this product until then. E Stokes
Easy to use and my doctor called the next day with results
I took a WatchPAT test because my doctor suspected I had sleep apnea. I was able to use the device and the app without any issues. The training part of the app worked great to review how to use the test. I like that at the end of the testing, it gave instructions for mailing in the device for recycling.
Get a refund now
This is my second time trying to do a sleep study with this app and their partner device. I am currently trying to get my permit for DOT this is a need thing. And I can not move forward until this is done. I have waisted three weeks now with this. After having issues with my first device and being told they got the data and to wait the time period only to find out they never received the data. Operating this is super easier I don’t think they could make it easier. Which is why it’s so disappointing that it has not worked and waisted my time
Surprisingly Easy And Comfortable
I asked a lot of questions as I was concerned about personal data being out there. There is no personal data associated with the device or app. The software is connected to the device SN and links up on the other side. Couldn’t believe how easy it was to use. My physician was very pleased with the full report he received. Being a nurse, I asked to review it and was shocked with how much data was collected and how detailed it was. The device is very comfortable and non-invasive. Much better than the test I had in the lab a year ago. You do have to be cautious of your font size setting, but once their support helped me adjust that, I was able to enter the PIN (it had a 0) and test!
Tried but it kept waking me up
I really tried to do this test last night, the finger monitor was so tight on my finger that it actually hurt and kept waking me up, I tried to put it on different finger within just a few minutes I had indentation on the other finger to. So I waited for awhile without it on put it back on maybe slept for an hour and woke up hurting again so I don’t even know if this worked for me but I’m not going to try it again if it didn’t bc I took photos of both fingers and will show and speak with my doctor about it. Wish everyone luck that it doesn’t happen to you as well.
Quite easy
After reading some of the reviews, I was concerned about this gear interrupting my sleep, but it did not. I have relatively thick fingers so I put the probe on my pinky. There was some initial throbbing, but it went away before I fell asleep. I also taped the chest sensor to make sure it didn’t fall off. All in all simple, straightforward and ignorable gadgetry given the amount of it strapped to your body.
Scam product and customer service
DO NOT USE THIS PRODUCT. After using the device the first time, the device did not record. Another device was sent a few months later. The records were never sent to my doctor who prescribed this product. I have called customer service at least ten times and have not had a return call or follow up after leaving messages. The customer service seems to be a home-based service with different people answering calls, transferring to voicemails or not answering at all. It’s been almost a year and the test results were not sent to the doctor as requested. Company needs to be reported for fraud and questionable handling of private patient information.
Finger probe made it the worst night of sleep.
I don’t have exceptionally large fingers, but the probe is very tight and painful. I woke up many times because my finger was throbbing and each time it was much more difficult to fall asleep. I made it through 6 hours and then submitted the test, ripped it off, and then managed to get some real sleep. They make all sorts of flexible sensors for pulse oximetry, I really don’t understand a rigid plastic finger trap being the best option. After removal my finger had deep indentations and was wrinkly because the probe creates a seal, so it’s like having you finger in a plastic bag. At least the app seems to have worked and submitted the test.
Description
WatchPAT™ONE product is a used as a diagnostic aid for the detection of sleep related breathing disorders. Caution: Federal law restricts the WatchPAT™ONE device to sale by or on the order of a licensed healthcare practitioner. Please use the WatchPAT™ONE APP only if you were provided with the WatchPAT™ONE device through a licensed healthcare practitioner.
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