Walking Tracker by GetFit

Name: Walking Tracker by GetFit
Rating: 3.8985 (2128 reviews)

Health & Fitness

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Walking Tracker by GetFit

Health & Fitness

3.9

2.1K ratings

Age Rating

17+

Seller

TEBEPAKET INC.

In-App Purchases

$4.99 – $41.99

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User Reviews for Walking Tracker by GetFit

Don’t download unless you want to pay

Update: I had sent 3 emails back and fourth with “Eve” from customer service who said each time she was not going to refund me. I emailed again with the screenshot of this and the developer response letting them know I will update with what they said. Eve then said She was unable to refund me because I put in a bank claim, however, Eve was unable to refund me before that!! They really are scammers.Don’t download this app unless you intend to pay over $80 for it. I downloaded this signed into it, realized it wasn’t what I thought it was then deleted the app. They charged me $89 a week later for a 2 month membership. Before I deleted the app I checked my apple subscriptions and nothing was there, assuming there was a free trial and I needed to cancel it. Emailing customer service explaining it was a mistake and I did not even use the app, they said they were unable to refund. I can’t afford to spend that kind of money on something I’m not even using. Rude.

c cncncnc cnc, Jan 05, 2021

Maybe I missed something

I tried the app for the first time today, so I’m only on day one. But I don’t get why I’d pay for this. The warmup was some instructions that were given really fast so I couldn’t follow them. I guess I was supposed to remember everything to do? Then the walking guidance was only some instructions at the beginning. No encouragement no update. No reminders to maintain my posture. And the instructions that were given weren’t even that good. This is really not worth a subscription. The free version of Runkeeper is much much more interactive and effective. I see now why you aren’t even giving a short trial. If it had been free I’d probably be giving five stars because I see where you’re going. But this is an MVP that should be free to early adopters. Where’s the integration with the Health app and Apple Watch? It’s way early for you to be charging for this. Also, bug report: I navigated to other apps on my phone and each time I returned to the walking app my steps were reset. It also never tracked my speed or any of the other stats. I have app to track stats, so yours doesn’t need to do it. Why try to do all of that poorly when you should be perfecting your offering of real walking guidance?

Eyebrow74, Jun 20, 2019

Weird App with Scam Billing Setup

The app itself is okay, it’s not great. it’s kind of confusing and hard to figure out what to do wear. BEWARE OF HOW THIS APP BILLS. I did the one week trial for 1$. I used the app once. I tried to cancel the subscription, but didn’t find it with my others in my apple ID space. I get busy and forget; I then get an e-mail from the app creators that I have been billed for 87$ for two more months of app use. Excuse me?! I don’t know if these creators live on this earth, but there is a global health pandemic and I cannot afford this. I have contested this charge with the app, but I have yet to hear from them. I don’t have high hopes. This is basically a scam, where you will get no notice when they re-subscribe you without permission and charge you almost $100. It’s egregious. BOTTOMLINE: There are better, cheaper, walking apps out there that are not outrageously looking to swindle you out of your hard earned $$$.

GigiDubya, Aug 02, 2020

Awful Customer Service

**Update**Was reached out to by GetFit asking me to contact them to further assist me. They continued to tell me I cannot be refunded because I did not cancel 24 hours before the trial ended. After many more conversations.. they did not help me and held firm to not refunding me even though they have proof I have not used the app past the second day of the 7 day trial. NEVER USE THIS APP OR THE OTHERS THIS COMPANY OWNS. This includes: Hole Fitness Workout, Walking Tracker, Diet & Meal Planner, Yoga Poses, Meditation & Sleep. *****************************I will never use this app again. The app was not what I expected. I used it once and just incase I wanted to try it out again, I delayed my cancelation. I set a reminder to cancel by the 7th day of the free trial. Before I even could cancel, I was charged. I was annoyed by this but I’ve been in situations like this with other services. Companies respect their customers and refund them when they don’t like what they offer. Not this app. After multiple communications, every representative has said I do not qualify for a refund. They took $90 from me and will not pay it back. I only used the app once during the free trial. Even after explaining my financial situation they just told me to enjoy the app. I will never use this app again and I warn everyone to stay away. Their bottom line is money and not the customer.

humnafterall, Jul 07, 2020

Horrible Company - Horrible Support

SCAM-SCAM-SCAMDon’t waste your time with the trial and testing the product before buying. I started the free trial, went through the app and realized it was just a simple step app - nothing great. The same day I started the trial period, I cancelled it. A week later, I’m charged $86 for a two month subscription. I immediately contact their support. Their response, we don’t see the cancelation - ok, not my fault because I cancelled, I don’t know what they are looking at and why they can’t see it. I ask for my money back. Support reply’s that I need to cancel my account and provides a link. I cancel my account and request my money back. Support tells me I didn’t cancel within the trial period 🤦🏼‍♀️. Support them provides me with the 100% money back guarantee and states if I am not satisfied there is a money back guarantee. I read through it. The guarantee request photos of the meal plan and workouts. There are no meal plans or workouts with the walking app. I contact support AGAIN. There is an obvious language barrier as they have no idea what I am talking about and once again provide the same copy and paste message as before. The company scams you into the trial them doesn’t allow you to cancel within the time period and then charges you. Don’t waste your time or money.

Jenfishaz, Oct 30, 2020

Do not even consider this

I simply looked at this app online quite a few days ago. No where did it say that I could see, that it was going to charge me for looking at the app by downloading it. I did, big mistake bc I decided it wasn’t the app for me but yet they charged me days later for a trial AND the subscription fee. By then I had deleted it off my phone but still got charged. They have no phone number to call them only an email they send a standard response and basic telling me I have to take pictures of it not working(when I never even tried it-not going to commit to something I wasn’t interested in). They basically give you no choice whether you want this app or not they just bill you, then if you ask them to take it off they tell you that you have to provide pictures that it’s not working. All bcz I decided I wanted to see what the app was about, like I’ve done to other apps but never got charged. Go to their Facebook page, I’m not the only one who has this issue.

Sherilund06, Nov 19, 2020

Update to my first review

I’m still loving this app. I’m understanding the warmup and cool down coaching as that’s a normal part of any experience program. For my health reasons , walking is the ONLY form of exercise I’m able to do because of my severe rheumatoid arthritis, multiple back issues, severe chronic pain and balance issues. I’m stuck using a cane...not to my liking as I’m young. My mid 50’s. I used to lift weights and did minor body building, and my yoga was just taken away from me due to my balance issues. So, this app is my only go to for now. I can use it in my home like I have to when it’s raining like it is today. It’s great outdoors. I love to see my route I’m taking as I change routes almost daily. My day route is very different from my night route so it’s good to see just where I’ve walked and it goes right to my Apple Watch. I’m currently in competition with my future daughter in law so I’m having a blast with this app. Thank you for making my exercise routines much easier and fun.

sierrapuppy, Dec 22, 2019

Essentially stole $90

DON’T DOWNLOAD. Horrible app, I didn’t even like the free or $1 trial and there were misleading terms when I signed up which are now not allowing me to get a refund. I feel like I’ve been tricked, which is exactly what they want to do. They probably get most their money from messed up signups, difficulty on the customer to unsubscribed since it’s not like any other app, and relying on the customer not to fight it and lose $90, keep quiet, or then throw back some confusing terms and conditions back in your face to refuse you a refund. It seems like they actually send you to a webpage but inside of the app for the free trial (so it looks like other app free trials) but it doesn’t cancel when you delete the app, and it also doesn’t show up in your App Store subscription list so it looks like you won’t be charged. THIS SUBSCRIPTION IS NOT THROUGH THE APPLE APP STORE. I was charged almost $90 for a two month subscription! It wasn’t even worth the $1 free trial. I’ve seen free apps that are better. I was expecting so much more. I may as well have hired a personal consultant for this price. I tried contacting customer service. Yes, they did get back to me, however they would not give me a refund. I was so excited to start something in the new year to get ready for my wedding and get in shape but this app was a ripoff.

Sjh3131994, Jan 13, 2021

Sneaky App

I recently wanted to start counting my daily steps in divided sessions in order to help me lose weight. My trial was going to end July 13th & I requested cancellation on the 9th. They decided to be sneaky and not send me the confirmation link until the 16th and then charged me the next day $82. It’s sad that a company like this was so late in cancelling an order but was so quick in taking my money that they knew I did not want to spend on them. I am currently waiting for them to contact as soon as possible, and I am potentially filing a dispute and pressing charges. Don’t even attempt to download the app and start the free trial. The “workouts” aren’t as helpful and the steps are only counted when you start a session. Be wise with your money & spend it elsewhere, especially, when the company is so late in their cancellations & emails. I’m disappointed that a company is this eager to take someone’s money .

tahliabiaa, Jul 18, 2020

The “tricks” by the app maker.

I downloaded this app based on its description and reviews. It seemed to be just what I was looking for (yay). After one day of use, the app was “hijacked” with subscription plans designed to force a customer buy in order to continue to use the app. I no longer had access to the app .. just the “select your purchase plan” screen I could not remove. It is important that you clearly disclose that the app is available for a one day trial before having to purchase a required subscription plan. Honestly, I would have considered a purchased but not when I am hijacked!! I deleted the app and move on to other choices. I found the experience absolutely frustrating!

Wellness Maven, Jun 11, 2020

Description

Get thinner and build up your stamina with Walking Tracker by GetFit! It’s a daily pedometer with key stats on your step count, distance, burned calories, route mapping, and health. Supply every cell in your body with vital oxygen, and walk the stress away with weight-loss or healthy lifestyle programs!

Features: - 42 club. Find the motivation, guidance, and tools to achieve life-long results without challenging your busy schedule. Build a healthy mindset in just 42 minutes a day. - Indoor and outdoor walking. Watch useful walking video workouts for every fitness level to get fit indoor or outdoor. - Personalized walking plans. Choose from 5 unique 4-week customized programs designed to meet your health and fitness goals and tailored around your needs, lifestyle, and personal preferences. - Guided workouts. Short and clear audio instructions will explain how to lose weight, reinforce your stamina, and calm your mind. - Comprehensive data insights and tracking. Track your walking data automatically. The step counter works whether your phone is in your hand, pocket, or bag. - Apple Watch support. Connect your Apple Watch and keep an eye on the progress with all the data recorded. - Motivation & support. Get the best walking practices and tips hand-picked by our team and gathered in one place. Start your life-changing journey today. Walking Tracker by GetFit should make tracking your steps a breeze. Every step counts! HealthKit is used to synchronize with Apple Health and Activity, so you can export exercise data from our app to HealthKit and import fitness data, heart rate, weight and body measurements from HealthKit to our app. The app contains the following subscription options: - 1 month without a trial period - 3 months without a trial period - 6 months without a trial period Payment will be charged to iTunes Account at confirmation of purchase. - Free trial subscription is automatically renewed unless cancelled 24 hours before the renewal - Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period - Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication - Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase - Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal Privacy Policy: https://getfitapps.com/privacy.html Terms of Service: https://getfitapps.com/terms.html