Sync Solver - Fitbit to Health

Name: Sync Solver - Fitbit to Health
Rating: 4.56745 (2846 reviews)

Health & Fitness

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Sync Solver - Fitbit to Health

Health & Fitness

4.6

2.8K ratings

Age Rating

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Best Free and Fun Games, LLC

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User Reviews for Sync Solver - Fitbit to Health

Beware - no intraday HR data

This app claims to sync “all” FitBit data with Health. After I purchased and set it up (including allowing sync of heart rate data), I noticed that there was no heart rate data in Health. When I went to Sync Solver Support to figure out why, there it is - there is no API to support heart rate data currently. Sync Solver asks to authorize sharing HR data in anticipation that functionality will be available someday. Would be nice to know that upfront, before purchase as HR is a big reason I purchased this app. By they way, it appears other similar apps have the same limitation.

Andesher, Jan 17, 2021

My original review wasn’t accurate.

I bought this app because I can’t have my phone on me at work but I can wear my Fitbit. I wanted to sync my steps with my apple health app to have it all in one convenient place. Originally I was mad because less than 1,000 of my 6,000+ steps would sync but it turns out this was because of an issue with my Fitbit app. It would sync my steps to my Fitbit app but not load them fully so only part of them could be synced. And while I wish this app had a little more to offer it’s doing what I need it to do.

BambiLynn47, Jun 11, 2019

Creates “data corruption” in transferred data

While it is easy to use and will transfer data it also corrupts your data. Not sure why but the software is programmed to fill the last data point into empty dates, aka data corruption. No data and the same data repeated are two very different things. This will be an issue for anyone who requires data integrity for statistical calculations and analysis. For example if you had weight data every Sunday in Fitbit in health you will now have the same data from Sunday filled in on M-Sat.

Can't use your app, Jan 09, 2023

How to avoid double counting steps please?

Dear Developer: when synced to my iphone it seems to double count steps. You made a comment in an earlier review about how to fix this — but iOS seems to have changed where / how to change the priority of the Health data. How do I do this please? I can’t find the Heath Data in the Health app to change the priority. I am using iOS 14.4 (the Latest). Also is there a way to undo the impact of the erroneous sync? Thanks, Carl

CarlJHarris, Feb 11, 2021

Eh...

I was using sync solver for a while and it was not until much later that I realized that it didn't correlate data from other sources, like your phone. Therefore, I had nearly doubled info in HealthKit. Since all measurements from the phone are done in increments it's not feasible to delete every single one of those data points.What's worse, is that when you use Sync Solver data it just has one long total for the entire day so there is no spread of data across the time of day. The only thing is is good for is managing your totals but it's far from a replacement for syncing granular data from your fit bit to HealthKit.

DarfNader, Apr 24, 2017

It does what the description says, but the main ad photos are misleading

This app does what is says it does. It uploads sleep information, step count, and calorie count. It doesn’t import HR data which I didn’t realize, or I wouldn’t have bought it. The ad photos make it seem like all FitBit data can be synced. The wording in one of the photos is “Sync all your data from FitBit to Apple Health” which I feel is purposefully misleading. They do actually disclose that HR data isn’t included. If you read the app description carefully (unlike me), you’ll see HR data is not on the list of data that can be synced. It is not the developer’s fault I didn’t read more carefully and that I made my decision based on the main ad rather than reading the description details... but the main ad really should have the phrase “sync all your data” removed since it is what most people look at and is misleading.

JackieM8777777, Nov 12, 2019

Unable to Contact for Help

I quite like this app but it’s stopped automatically syncing and nothing I do seems to fix the problem. I wanted to contact someone to see if there was a solution but there’s not recent contact details anywhere I can find (support page is just a FAQ, socials haven’t been used in seven years from the looks of it). Quite disappointed in the lack of support - I’m tossing up whether it’s even worth continuing to use this app if it’s going to need me to manually update it every day, the whole reason I wanted it was to have it smoothly sync in the background.

Jess195843921, Jul 24, 2021

Unable to Contact for Help

Jessie1452, Jul 24, 2021

Perfect for importing Fitbit data to Apple Health app related apps!!

I needed this kind of app to import all weight data from my Fitbit dashboard (it holds 8 years of my weight records) to display all of that in an another weight recording app, “Humming”. Humming allowed only Health app. I didn’t wanted to type in all my weight (&body fat %) each by each (because it’s 8 years of records!!). After I installed this app, I hit “Sync Now” button shown at top page, then I refreshed Humming app. That displayed all the data in a second. This already saved me a lot if time. $5 is cheaper for several days of my free times to work on if I would do it. Thanks.

Migoonnn, Oct 12, 2022

Overall ok, doesn’t show step activity throughout day

I realize this is not the developer’s fault but more a limitation of the Fitbit API. However, I was disappointed after having spent the money for the app that it doesn’t sync intraday activity, meaning it doesn’t show when the steps were taken throughout the day. When the sync happens, it takes the number of steps and divides it evenly across all 24 hours of the day. For instance if you took 12,000 steps and look at the Health app, it shows that you took 500 steps at each hour. If showing precise data of when steps were taken matters to you and you want Health app integration, ditch your Fitbit and go with something that syncs directly with the iOS Health.

netvector, Jan 04, 2021

Description

Fitbit and Health, together at last. Sync all your data from Fitbit to Apple Health. After the first sync, the app will automatically sync in the background throughout the day. **Important** Fitbit currently provides access to daily data only.

We have requested Partner API status in order to provide intraday syncing. Featured by: Gigaom, Mashable, MacRumors, AppleInsider, TechRadar, 9to5Mac, LifeHacker, Wearable World News, and many more. Recommended in "How to Make the Most of Apple's HealthKit in iOS8" on AppleInsider.com Need to sync from Health to Fitbit? Check out Sync Solver - Health to Fitbit as well. Data types supported: - Steps - Flights Climbed - Walking + Running Distance - Weight - Body Fat Percentage - Body Mass Index - Sleep Analysis (In bed and asleep time) - Water - Dietary Calories - Resting Calories - Active Calories Notes: - If you are using Sync Solver - Health to Fitbit, be sure to not sync the same data types as this will result in a data duplication loop. - Since iOS schedules backgroud updates based on your app usage pattern, it may be necessary to manually sync from time to time in order to keep Sync Solver automatically syncing on a consistent basis. - Intraday data granularity is not possible at this time due to Fitbit API limitations.