Suddenlink Security

Name: Suddenlink Security
Rating: 2.46667 (15 reviews)

Lifestyle

View in App Store

Suddenlink Security

Lifestyle

2.5

15 ratings

Age Rating

Seller

Cequel Communications, LLC

View in App Store

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User Reviews for Suddenlink Security

Alarm app

I hate the change in the app. There used to be on the primary alarming screen for a selection to arm stay. Now you have to do a second function to find it on another page on the screen. Why don’t you leave things always be that are working. Maybe time to find a new alarm company that tries not to make arming your system difficult.

alaskanellie, Nov 19, 2018

A little let down

What is there works ok, I guess. Very disappointed that Suddenlink doesn't offer better support. The "contact us" link in the app lists the generic Suddenlink phone number that connects you to the "thing" that tells you how valuable your call is, and then makes you wade through a menu of unrelated options that don't even include security system support. After 30 minutes of advertisements about how great they are, you finally get to speak to a rep who didn't even know that Suddenlink has a home security division. Home security should rate its own dedicated support team with a separate support phone number that connects users to American English speaking reps. The app functions ok, but it could offer so very much more.

Bigdragon60, Jul 23, 2015

Works well!

Fast, responsive, and clean.

Bobsled646, Oct 02, 2014

If I could give zero stars I would

After 3 days of install of the security system I had nothing but issues with the panel and this app. I work 45 min away from home. I check the app to make sure everything is working properly and the app said my front door was open, yet the system still said "Armed Away". I went ahead and called me neighbor to check to see if my door was closed and it was. The very next day once again I'm at work and checked the app and it tells me "the front door is bypassed" so I went home and opened the door and the alarm never went off even though it was in "Armed Away" mode. Walked in the house and it didn't go off neither asked me for a passcode to disarm. This app and the system is not reliable and the reviews you see here that's giving it 5 stars more than likely came from the developers of this app. I have no SECURITY in my SECURITY SYSTEM, PERIOD. Cancelled.

Cherie926, Aug 08, 2015

Awesome

This is just what my family and I needed. Works flawlessly with my lights and other appliance in the house. Thanks so much.

Daedae808, Dec 24, 2014

Siri

No way to connect Suddenlink to Siri

Ette Mae, Nov 17, 2018

Great App

Great APP but needs a panic button in app,not just on panel!!!

FREDDRO261, Oct 02, 2015

Suddenlink Security Help

Where is the help feature on the app?

lchrp, Aug 13, 2017

Another Great..

Product from my service provider! Love this app. It provides a wonderful sense of peace at the tip of my finger.

Nsnodgrass73, Jan 07, 2015

Very cool app

Just upgraded to connected home. Really like that I can monitor what is going in at home no matter how far away I might be.

Teamdisney, Jan 16, 2015

Description

Suddenlink Connected Home is an exciting step forward for Home Security. Not only do you get a 24/7 monitored security system that alerts authorities in case of an emergency, with Connected Home you can monitor and control your home in real-time and from anywhere. Interactive security, video monitoring, energy management, and home automation gives you the peace of mind that places and people you care about most are safe and secure when you are away.

Suddenlink Connected Home provides reliable 24/7 professional monitoring, plus many other features and capabilities. With the Connected Home app you can: • Arm or disarm your security system, remotely • View cameras to see who is entering your home • Watch recorded clips from your security cameras • Turn lighting on or off for added security • Open or close your garage door • Lock or unlock doors • Control the thermostat in your home remotely • And much more! To use this app, you must be a Suddenlink Connected Home customer. To learn more about how to protect your home with Suddenlink Connected Home, call today at 1-877-612-5029 or visit www.suddenlink.com/security.