Splashtop Business

Name: Splashtop Business
Rating: 4.83822 (2318 reviews)

Business

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Splashtop Business

Business

4.8

2.3K ratings

Age Rating

Seller

Splashtop Inc.

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User Reviews for Splashtop Business

Needs update for newer devices

Works well, but needs to be updated for newer devices. Devices such as the iPhone X and newer will have the screen cut off on the top and sides when zooming. I’m constantly switching between landscape and portrait to see the side of the screen!Reply: Update your app. Changing the resolution of the remote computers is not a viable solution. The app should properly handle zooming with any resolution. The top and bottom should be considered. See Apple’s app design documentation on “safe space.” Also, check out how other apps handle this correctly. TeamViewer is a good example.

Anikdan1, Mar 21, 2019

Splashtop Experience Review

I have used GoToMyPC for decades and since they were purchased, in my opinion, by LogMeIn I saw the service decrease and the cost increase. I recently switched to Splashtop for a free trail and fell in love with the service. The desktop application makes it so easy to connect to remote clients and the ease of the UI when connected is so much better than that of my prior. I wanted to share my experience that I intend to be a long term customer as long as the service remain reasonable and reliable for my use. I would definitely share my experience with all my colleagues and friends.

bluepine, Aug 30, 2019

Great remote app for the price

I use to use Teamviewer and LogMeIn with the company I work for, but the high price for these 2 apps are insane. My boss found Splashtop so we have it a try. For the low price, it’s well worth it. I give 4 stars because my only problem so far is, I use my phone to remote into PC’s quite frequently and I wish Splashtop had the option to blank screen and disable the keyboard & mouse on the remote PC. This feature is available on the TeamViewer & LogMeIn app which is a must have option. Splashtop team PLEASE ROLL OUT THIS FEATURE on the next app update!!!!

DaveAGa, Jul 30, 2019

Very happy with it

I have used dozens of VNC programs over the decades and they all have issues, they all have problems, some are free, some cost lots of money (TeamViewer)and I’ve never been happy with any of them. About 15 years ago I retired from emergency medicine and needed a reliable way to access my computer at my vacation home and vice versa as I travel back-and-forth between the two homes. I ran across an employee of Splashtop and we got to chatting and he said give it a try. I was using the free TeamViewer at the time and TeamViewer got real pissy about people using it for free even though I was only using it for one computer. So I decided to give Splashtop a try.I’ve been using it now for about two years and I am very pleased. The cost is relatively minor and is made up due to its ease of use. I have only had one issue and it was fixed in about 20 minutes with a call to tech-support.I like that I can use it with my iOS devices and can transfer files over different computers. I can’t really think of any cons to say about it. I use it to check in on four computers. Each home is run by a computer so I check in on those fairly often and really haven’t had any issues.The one feature I would like is that if for some reason Splashtop is not responding it would be nice if it restarted itself, or even restarted the computer. The way I have it now is that I have to remotely shut down the computer and restart it for which I use a Z wave module on the server.

Fieldmedic, Mar 06, 2022

Best remote control app!!

I have been using your software for 2 years already, and it just keeps getting better! Have close to 200 controls devices on it already. I have zero issues to complain about, but would like to request to have the ability to switch clients groups, from within the app, like can be done in the desktop app. Amazing product, and keep it up!!

HPSsecure, Jul 24, 2020

Destroys Battery

I’m reviewing the iOS app specifically. I’ve been using Splashtop Business for several years now, and been largely happy with it on PC/Mac, and it seems to work well even on iOS with one caveat: It absolutely destroys battery life. If I forget to force close the app, it will tank the battery on my iPhone 8 Plus in a matter of hours. Another user posted a review, and Splashtop responded that this was a known issue and it would be fixed in the next version. That was six months ago. Why is it still an issue?! I don’t know what the app is doing in the background (it’s not supposed to be doing ANYTHING,) but it is using a whole lot of battery. I wonder if someone is mining crypto currency or something?!

JohnH7758, Apr 04, 2019

Fails on iPhone

I’ve had this app a while. It worked at first and I was satisfied but for 3 months I’ve been unable to log in from my iPhone. No luck with Splashtop support. I only give it a 2 because I can still use it if I have access to a pc or iMac to access via browser.Update: support has been working with me. I’m able to access with iPhone in non-wireless mode. That’s an improvement and I’m encouraged that they will find the complete solution. Upgrading rating to 4

lamike1123, Jan 24, 2018

Easy and convenient

Easy to connect and control my computers even though I’m using a small phone for that. I just have to get use to the controls and how to move around the mouse which is not very hard.I don’t think I can work very long on it though, probably the longest will be 40mins and that is stretching it because of the size of my phone screen.It’s also very convenient because I can just connect to my computers anytime and anywhere as long as I have internet connection.

Onspared, Jul 21, 2020

Over RemotePC, GOTOMYPC: This is the best for me

I like this over many others because of one key thing. It works fabulous well for running a remote session on PCs from iPad. I have an iPad Pro with magic keyboard, and the experience on a PC via SplashTop is fabulous. The trackpad is smooth, the mousing with it works perfectly, and even two finger scrolling with the iPad Pro magic keyboard is great via SplashTop. I have used various remote login systems. I have extensively used GOTOMYPC (GT). I tried RemotePC for a while and it was super clunky. GT was always quite good but it’s very expensive and it is terrible. With GT on an iPad, you get this icon of a mouse you can move around, but then have to use a separate arrow on it to select stuff. You have to invoke a separate keyboard to allow yours to work, and you cannot scroll in any way. you have to click within the scroll bars on the right of windows to move things up and down with the pointer. So, SplashTop has won me over. I can run a PC or Mac flawlessly with it, remotely. I purchased the business user single license and it’s a great deal to, compared to some of the others. Highly recommend this. It’s not only solving a problem for me, it’s making it enjoyable to remote access PCs via an iPad.

SMS82, Dec 28, 2020

Great for iPad remote access, but…

The actual application is easy to use, logs in smoothly, and rarely has connection issues (with exception to internet disruption). Compared to others, this is far superior. If you have two screens on the computer you’re logging into, there’s support for both at once, or one at a time. There’s an easy Control-Alt-Delete function for locking/restarting, etc. In terms of connectivity, it works well.However, there’s a major update needed for this to be viable long-term… After a year+, Apple’s Magic Keyboard is not fully supported. Keys such as arrows and shift/control commands don’t work. Splashtop has work-arounds within the on-screen keyboard controls, but it takes twice as long to click through the additional menu bars. Apparently there’s a fix in place, but this significantly impacts usability. Definitely 5-star material once the usability is resolved.

wonthing, Dec 23, 2021

Description

An in-person remote access and support experience that you need, with security you can trust Easily provide secure remote access and support across your organization. Work from anywhere with remote desktop access to your powerful office computer from a laptop or mobile device. And IT & helpdesk teams have all the features they need to manage remote support for their entire organization.

Why Splashtop • Anytime unattended access with 4k streaming • Simple on-demand support across all platforms • Security you can trust to enable users to work from home • Live support when you need it Experience Splashtop Today – Start a Free Trial 1. Download the business app on the devices/computers you would like to connect from 2. Sign up for a free trial and create a Splashtop account 3. Download the streamer (splashtop.com/streamer) on the computer you would like to connect to 4. That’s it! Login and start your session! *For attended access, please have your end-user download the Splashtop SOS App to their computer or mobile device. Key Features: • Broad Device Support – iOS, Windows, Mac, & Linux • Cross-Platform Support • File Transfer • Multi-to-Multi Monitor • Remote Print • Chat • User Management* • Group View* • Remote reboot and reconnect* • Unattended Remote Control* • Attended Remote Access and Remote Control* • Session Recording* • SSO** • Remote Device Management** *SOS and Enterprise **Enterprise Splashtop Products – Pick the product that is right for you! • Splashtop Business Access (splashtop.com/business) - Unattended desktop remote access for individuals and businesses to control computers from anywhere • Splashtop SOS (splashtop.com/sos) - Attended and unattended remote access and support for IT and Helpdesk teams • Splashtop Enterprise (splashtop.com/enterprise) - Attended and unattended remote access and support with SSO/SAML integration, remote device management, and more!