Live Information • Check facilities and see how busy your train is - live. • Live car parking information - check how many free spaces are at our stations* Change Of Plan, Or Need A Refund? • Plans changed? You can now change your date and time if you have an eTicket. • Refund your ticket in the app** Download now and plan your next train journey! -- Information to note: You’ll need to create an online SWR account or sign-in before you can purchase your train tickets. * This is available for 79 of our key stations. ** This includes eTickets. Got a question? Here’s our FAQs: https://www.southwesternrailway.com/contact-and-help/faqs Need to get in touch? Find the best way to here: https://www.southwesternrailway.com/contact-and-help You can also tweet us at: https://twitter.com/SW_Help