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TowCentric ought to tell you all you need to know about this app and company. They would much rather tow you and collect the fee for that than make it easy for you to pay to park and boy does it show. App is completely impenetrable. You must know the exact name of the property you’re trying to park at (it won’t helpfully show you a list of the nearby properties and partial match is iffy at best). It also does not send you any kind of reminder when you’re parking is expiring/expired. Plus it requires you to re-enter your license plate number to pull your vehicle details every time. The property I was renting required me to use the app to renew my visitor pass every 24 hours and it was a painful experience. It wouldn’t let me renew early and did not remind me when it was expiring. As a consequence the renewal time kept getting later and later at night until I was having to set an alarm at 2 AM to remind me to get up and renew my parking. They REALLY wanted an excuse to tow my rental car. And this was in a parking garage where maybe 30% of the spots were occupied.
The app doesn’t work at all when it comes to selecting properties. Waste of a download
It won’t let me registered!!!
The app has no way to register!!!
I have a smaller size iPhone and the app text crowded and overwrote itself. When I went to fill out my information (as required by my apartment building so I do not get towed), I was unable to fill in my apartment number. Without the apartment number, I was unable to register with the app. Had to register on iPad instead.
This APP has not work for me for the past few months. Screen goes blank or white. Brought it up to the leasing office. Still has issues. I was told that that apartment complex that I am at is currently not towing. I can only hope this is true as this app is not reliable
This app is completely one hundred percent useless. One glitch after another.
Very disappointing app. Completely glitches & fails to allow you to request parking permit. It’s almost as if they want your car to be towed. If I’m requesting my parking permit I expect the app to work as instructed. However, it either does not find the properties or freezes on the page once you click request permit. In short setting people up for failure will be bringing this up to the leasing office.
Some issues like being unable to remotely request permissions for parking plague the app (if you are further than 1 mile from a property you can’t select it).Otherwise, usable and does what it intends.
Will not let me select property. Completely uselesss app. I wish there was an actual app that works to open the gate. Or to request guest parking.
Our goal of making easy-to-use, accessible software is no more evident than in our Parking Attendant. What started off as a simple online guest form has now become the parking app for over 120,000 residents across the US.