Rooms To Go

Name: Rooms To Go
Rating: 4.86343 (7842 reviews)

Shopping

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Rooms To Go

Shopping

4.9

7.8K ratings

Age Rating

17+

Seller

ROOMS TO GO

View in App Store

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User Reviews for Rooms To Go

Terrible experience

I would give zero stats if possible. Ordered 10k worth of furniture. Half of it was defective. They shipped an expensive table set and desk through brown. Both pieces were significantly damaged, had missing parts and were extremely difficult to put together. Directions are clearly not intended for common consumer as they are not clear. Why should I the customer have to spend hours putting together defective furniture when I am paying traditional furniture store prices? They must be saving a fortune on furniture assembly fees and sending people defective merchandise that should have gone to outlet. I have purchased thousands of dollars of furniture from them in years past and always had a good experience. The quality of their furniture is now equivalent to American Freight or an outlet store. They seem to be be taking advantage of customers during supply chain shortages. Making a fortune by passing work and defects to customers. I contacted them several times (more of my time) and they just gave me the run around and have not resolved the issued. Save your time and money and shop elsewhere. You'll be glad you did.

bdewberz, Sep 21, 2022

Doesn’t work and no one to help!

Had I rated this app a month ago it would have received five stars. You’re able to save your favorites which was a huge plus for me. However, no matter how I attempt to log in now, I receive an error message. And when you try to contact the developer for assistance, it just routes you to the Rooms To Go website and sales customer service. Now I can no longer access my favorites or add to it. Can anyone help or am I just screwed?

CA2012, Jun 18, 2022

Credit Card Management Missing in Update

I used to be able to manage my credit card from the app. Ever since the upgrade I cannot find it. It is horribly inconvenient that I have to log into a laptop to access my account and pay my bill. Bring back the credit card account management or; if it is still there, make it possible to find. Bad UX!!!

CC Mgmt Gone, Nov 02, 2021

Terrible card service!

I know people who read reviews skip all the way to the negative reviews to see what’s truly going on. Nobody really pays attention to positive reviews since a lot of it can be paid advertisement…. Well I’m here to share the real deal of my experience with this app!!! I wouldn’t be wasting my time to review otherwise! I genuinely HATE this app to pay off my credit card! I bought a bed years ago and of course signed up for a credit card since a rooms to go associate is trained to charm us into getting one… I can’t begin to explain how corrupt this payment method is! It feels like they are TRYING to make it impossible for you to pay!! Nearly more than half the time I open the app to pay, they won’t allow me to sign in due to “maintenance”… OR it just won’t let me sign in at all due to an “error”, or “security issues”. It’s so crazy!! It’s like they want you to pay fees! Please beware!!! Don’t get sucked into this!

cngsy4, Aug 07, 2022

Maria Martinez

Great employee. Served us with respect and helped us find a perfect sofa for us, asked us for measurements to make sure it would fit in our home perfectly! Overall great service and would come back to rooms to go, the app is also really good for prices and to find things beforehand of going to the store.

horgansjun, Jul 22, 2023

Card Holder

I waited for days for the exclusive coupons that the website read I was eligible for. Although we like to keep our homes looking nice that after budgeting in whatever discounts add and and make consumers a little as ease. Times are hard and being scammed, personal info being leaked, but to be lied by business we’ve trusted to false advertise is a shame. I place my order anyway. I’m just tired of having to hesitate or procrastinate because there’s no more trust. That’s why I ordered online, sales people are vultures at RTG….

Klarna Cheerleader, May 23, 2023

Great Experience!!

We were looking for just a small bedroom set for a guest bedroom in our recent new home. After looking over most of what other stores had to offer we were exhausted! We happened to go to Rooms To Go almost as our last resort. So glad we did. SANDRIA MAYE was just the salesperson we needed to meet. She is a jewel!! She took us right to the style of furniture we were trying to find. She told us all about the maker and how the store would set everything up for us and take all of the packaging materials away. The delivery was on time. The movers were polite and even careful not to dirty up the new carpet. They had our furniture unpacked and set up just how it should be in no time. We even found a couple of accessories for our home. Thanks to SANDRIA and everyone at RTG for making our shopping a pleasure. Sharon K.

Lanie1985, Jun 01, 2022

Amazing App

So useful, I can browse coupons, products, shop and even favorite everything I love. The images are clean and amazing and the experience is top flight! If I could give more than five stars I would!

lylabop1234, Nov 12, 2021

Love the Pics and the layout. User friendly!

Best furniture app around. We shopped on-line from many major companies. This is the only one with searches that actually apply.4of 5 stars because the additional pieces of furniture were not available as add on with the set. We had to call the online help number and they told us how to search for these.

Miss Gator, Aug 10, 2022

Amazing App

Shopping on the app was amazing! I spent an hour online trying to complete the sale and even chatted with a rep. I decided to give the app a try as a last resort and it took me less then 15 minutes to complete the transaction!

Nicole Breckenridge 79, May 30, 2022

Description

Rooms To Go makes decorating easy, and now the app makes it even easier! Download now to shop and save with our incredible selection of furniture and home decor. The updated app includes the following features: Improved Shopping Experience Finding the right furniture for you is easier than ever thanks to our new and improved app layout.

Browse our selection of living rooms, dining rooms, bedrooms, kids furniture and more. Plus, save your favorites for later! Special Offers Keep track of the best savings we have to offer with updated coupon offers in the app. Enter sweepstakes for a chance to win a Rooms To Go gift card. Any time a promotion comes around, you’ll be among the first to know. Store Locator Furniture shopping can be an overwhelming process, shop in person and get help from one of our trained sales associates to make things easier. Find the closest showroom to you and try before you buy, get phone numbers and hours of operation! Store Cart When you shop in store, an associate can create a shopping cart with all your favorite styles saved for later. Complete your purchase in the app from home, work, anywhere! Order Status Track your existing orders through the app so you don’t miss any updates. You can also schedule or change delivery dates and times without having to make a call.